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Dr. Pooja Ummalaneni, OD

Dr. Pooja Ummalaneni, OD

Optometry*

Dr. Pooja Ummalaneni, OD is an optometrist in Montgomery, AL. She is affiliated with medical facilities Baptist Medical Center East and Baptist Medical Center South. She is accepting new patients.

4.6 Star Rating
Based on 23 reviews 4.6 Star Rating (23 reviews)

Practice

470 Taylor Rd Ste 310 Montgomery, AL 36117
Patient Favorite Award

Dr. Ummalaneni is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Ummalaneni specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Ummalaneni's Reviews

Likelihood to recommend Dr. Ummalaneni

4.6
23 ratings, 19 with a written review
5 star
78%
78%
4 star
13%
13%
3 star
4%
4%
2 star
0%
0%
1 star
4%
4%

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I had appointment with Dr.Pooja Ummalaneni on 9/2/2021, she sent me 3 exam orders: cervical Pap smear with pelvic; X-ray for chest pain and H. Pylori (Helicobacter Pylori) Breath test for stomach pain. She told me the image center will call me to schedule appointment for the X-ray and H. Pylori test. After two weeks, I still did not get call for my exam and test schedule. I sent her a message on 9/17, she called me on 9/21 in the evening, and she was very rude to yell at me:”It is not my responsibility that you have not scheduled these exams!” I try to make appointment with Dr. Bryan Strickland at an office at another location to follow up on my tests, then I found out that I was dismissed from both offices and all doctors associated with Montgomery Primary Medicine Associates! I sent message to the practice manager Amanda Breshears to ask why? She has ignored! I was abandoned in the middle of treatment and not allowed to see other doctors at another office to follow up treatment!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 02, 2022
We take these concerns very seriously and would... Read More
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Last visit with her office was via telephone for our wellness check. Went very well and covered everything. She has already sent documents and tests.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Larry Walker – Dec 21, 2021
We are honored to provide compassionate care... Read More
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I immediately felt that I had made a good choice when first meeting with Dr. Ummalaneni. She is very easy to talk to and a very good listener. She answered all my questions and reviewed my records and symptoms throughly. I feel very confident and at ease in placing my health needs in her capable hands. Her staff is very efficient, polite, friendly, and skilled as well. Overall, a very good experience for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diana Grace Minter – Nov 11, 2021
We are delighted to hear this feedback and thank... Read More
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I would recommend Dr. Ummalaneni. She is professional, personable, and thorough. Her staff is friendly, professional, and very helpful!
What went well
No results
What could be improved
No results
Helpful
Jul 23, 2021
Thank you for sharing! We value your feedback and... Read More
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It was a good visit
What went well
No results
What could be improved
No results
Helpful
Eleanor Pellino – Jul 23, 2021
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My visit was great Dr Pooja is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 30, 2021
We are honored to provide excellence in... Read More
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Dr. Ummalaneni is a great physician who is very thorough with a calm demeanor. I have a very good experience and feel comfortable talking with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 19, 2021
Thank you for the excellent review! We are... Read More
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I love Dr Neni. She cares about her patients and is concerned about their well being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terrell B Pugh – May 15, 2021
Thank you for the excellent review. It is our... Read More
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All persons I contacted had smiles on their faces,. were extremely polite, readily gave me advice and anxious to help me resolve my problems. Nurse Lashanda went way out of her way to insure that I received my Covid-19 shot and my medications and refills were as they should be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Willis – Mar 25, 2021
Thank you, Richard, for the five-star review! We... Read More
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Expected a call from her about test results
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 14, 2021
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Very little wait time. Meeting with Dr. Ummalaneni was cordial and issues discussed. Was satisfied with results.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Charlie Carpenter – Mar 12, 2021
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Good and attentive to my concerns. Out of 8 a 7.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Darlene Cade – Feb 12, 2021
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I just love her. She listens to your concerns & explains your health issues to you. When you leave after seeing her, you feel knowledgeable & in control of your health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Claudia Anne Pippin – Feb 12, 2021
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Everyone was professional my visit was a success
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Dora Minar – Feb 12, 2021
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She listens to your health issues and gets right to the matter and tries to figure it out or sends you to right specialist for it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2021
Thank you for the excellent feedback. We are... Read More
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Dr. Leni was kind, patient, listened to my issues, gave a complete first exam, was very competent and immediately made follow-up appointments for tests and procedures I needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 28, 2020
Thank you for the glowing review! It is our honor... Read More
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She was very helpful and listened to my concerns!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Rosia McDowell – Oct 09, 2020
Your feedback is valuable to us, Rosia. Thank you... Read More
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Dr Ummalaneni was very professional yet also very easy to talk to. She seemed genuinly interested in my welfare. I trust her medical judgement. What is difficult to accept is the length of time it now takes to see any physician, I guess due to the Covid 19 backlog. I had to wait another week for additional tests, and now 4 nore weeks to see my doctor again. Hopefully my pain will not increase over this time.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Oct 09, 2020
It is our honor to provide excellence in... Read More
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She was wonderful and listened to what my issues were and reason for visit
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Runeskitty – Oct 08, 2020
Thank you for this excellent feedback. Thank you... Read More
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About Me

biography

Dr. Pooja Ummalaneni, OD is an optometrist in Montgomery, AL. She is affiliated with medical facilities Baptist Medical Center East and Baptist Medical Center South. She is accepting new patients.
  • Optometry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Ummalaneni is a patient favorite Optometrist

    Read our methodology

    Locations

    Practice

    Family Care Associates470 Taylor Rd Ste 310 Montgomery, AL 36117
    1

    Practice

    Unavail301 Brown Springs Rd Montgomery, AL 36117
    2

    Practice

    East Montgomery Primary Medicine-Carmichael4250 Carmichael Ct N Montgomery, AL 36106
    3

    Affiliated Hospitals

    • Baptist Medical Center East

      400 Taylor Rd
      Montgomery, AL 36117

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • Baptist Medical Center South

      2105 E South Blvd
      Montgomery, AL 36116
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality