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Dr. Poonam Doshi, MD

Dr. Poonam Doshi, MD

Ophthalmology*
15+ years of experience

Dr. Poonam Doshi, MD is an ophthalmologist in Lexington, MA and has over 15 years of experience in the medical field. She graduated from University of Texas Medical Branch in 2008. She is affiliated with medical facilities Boston Children's Hospital and Emerson Hospital. She is accepting new patients.

3.4 Star Rating
Based on 37 reviews 3.4 Star Rating (37 reviews)

Practice

21 Worthen Rd Lexington, MA 02421
(781) 862-1620

At a Glance

  • Area of Expertise
    Dr. Doshi specializes in the area of Ophthalmology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Good Communication
    Patients said there was good doctor communication at the hospital. • See hospitals
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Dr. Doshi's Reviews

Likelihood to recommend Dr. Doshi

3.4
37 ratings, 22 with a written review
5 star
57%
57%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
38%
38%

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Do not recommend !
I do not recommend Dr Doshi. She has a rude delivery when she speaks. She made my 10 year old daughter very uncomfortable and nervous when reading her letters. She huffs and puffs a lot. She may want to stick to older patients. She does not have the patience for younger children.
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Brittney D. – Mar 04, 2025
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Rude and dismissive attitude
I did not have a good experience talking to her. She cut me in the middle of my sentence and did not let me finish. The only thing good about her was that she did not over-prescribe or over-sell anything.
What went well
No results
What could be improved
No results
Helpful
Sep 25, 2024
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I did not have a good experience with Dr. Doshi. She was rude, unhelpful, and made my son feel very rushed. No patience at all.
What went well
No results
What could be improved
No results
Helpful
Aug 08, 2024
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Do not recommend
I did not have a good experience with Dr. Doshi. She was rude, unhelpful, and made me and my daughter feel very rushed.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 30, 2024
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She was Very Rude with my 2/1 year old son she has no patience with toddlers .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Ana – May 25, 2024
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No empathy !!!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 04, 2024
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Over diagnosing and inappropriate billing
My child was seen by Dr. Doshi for their first eye exam to check for potential changes in vision. Dr. Doshi billed the visit as a medical visit because of some slight crusting at her eyelids which had been there for a very short time. There was no treatment prescribed. Due to this over diagnosing and billing we were unable to utilize our eye coverage insurance and are being asked to pay $400 for the visit opposed to the $5 which would be covered by the eye plan. Dr. Doshi was curt and almost rude. When I have called the practice to attempt to clarify this situation they have been extremely unprofessional and dismissive. We will not be returning to Dr. Doshi or Lexington Eye Associates.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Mar 04, 2024
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horrible experience
Horrible experience! Super long wait even me and my daughter arrived about 10 minutes earlier than her appointment time (about one hour wait in the office). Dr. Doshi is very impatient and rude! Looks like she is in a rush. She didn’t let me finish my talking.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
Feb 26, 2022
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Worst Experience Ever!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Aug 22, 2018
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Very informative, super helpful, very detailed and professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Allison in Houston, TX – Dec 14, 2017
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She's very friendly and knowledgeable. Makes asking questions easy
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Morgan H in Cypress, TX – Oct 16, 2017
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She was very awesome, super informative I feel very comfortable and I trust her with my kids! She is wonderful! She took her time and explain things very briefly to me and stopped and listened when I have a question. I really like Dr. Doshi!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sadie McGuire in winnie, TX – Oct 05, 2017
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She is awesome! Love her patience with babies!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cypress, TX – Feb 22, 2017
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Dr. was very nice and polite. Great experience overall.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cypress, TX – Feb 21, 2017
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Dr. Doshi was so gracious and patient with my six year old. Watching her with him made me feel at ease. I left with no questions, because she asked more than once if I or my son had any questions. We accidentally arrived A MONTH in advance and they still fit us in in a timely manner. It was a total misunderstanding and they didn't have to see him today, but they chose to make our life easier not their schedule.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gloria in Houston, TX – Feb 14, 2017
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Very friendly! Great at explaining the medical findings in a clear and concise manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Houston, TX – Feb 14, 2017
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Very professional and good with kids. Her assistant is very nice and friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Houston, TX – Feb 03, 2017
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Dr.Doshi was very friendly and patient with both my children.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Erica in Houston, TX – Feb 03, 2017
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Very good Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Houston, TX – Feb 03, 2017
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Very thorough and took her time with my child. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nylea in Kingwood, TX – Feb 03, 2017
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Eye Health Spotlight

About Me

biography

Dr. Poonam Doshi, MD is an ophthalmologist in Lexington, MA and has over 15 years of experience in the medical field. She graduated from University of Texas Medical Branch in 2008. She is affiliated with medical facilities Boston Children's Hospital and Emerson Hospital. She is accepting new patients.

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 2008
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Graves' Disease

Locations

Practice

Lexington Eye Associates Inc.21 Worthen Rd Lexington, MA 02421
1

Practice

Office22659 Highway 59 N Ste 100 Kingwood, TX 77339
2

Practice

Lexington Eye Associates Inc300 Baker Ave Ste 210 Concord, MA 01742
3
Lexington Eye Associates-Optical1040 Massachusetts Ave Arlington, MA 02476
4

Affiliated Hospitals

  • Boston Children's Hospital

    300 Longwood Ave
    Boston, MA 02115

  • Emerson Hospital

    133 Old Road To 9 Acre Cor
    Concord, MA 01742
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality