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Dr. Poornima Rao, MD

Dr. Poornima Rao, MD

General Surgery*
20+ years of experience

Dr. Poornima Rao, MD is a general surgeon in Bend, OR and has over 20 years of experience in the medical field. She graduated from NEW YORK Medical College in 2000. She is affiliated with St. Charles Bend. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 11 reviews 4.4 Star Rating (11 reviews)

Practice

1501 NE Medical Center Dr Bend, OR 97701
Telehealth available

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Hospital Highlight

Dr. Rao is affiliated with St. Charles Bend Bend, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Rao's Reviews

Likelihood to recommend Dr. Rao

4.4
11 ratings, 7 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
9%
9%

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Dr. Rao - An Exceptional Physician
Dr. Rao not only comes with outstanding credientials and known to be remarkable in her areas of expertise, but treats her patients with respect, dignity and patience. She explained my husband's upcoming extensive surgery, drawing pictures of her intended surgical intervention and reflected on radiographic images to further our understanding. She also generously talked with my brother, a retired critical care physician in Palm Springs having been in charge of an ICU for over 20 years. Dr. Rao reviewed my husband's pathology and plan of treatment with him. His comment was, 'You don't know how lucky you are to have someone as highly skilled, well educated and competent in Bend, Oregon as Dr. Rao.' She is surely a gem within our Central Oregon landscape.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2025
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Wonderful doctor, surgeon and listener!!
I had an amazing experience and my surgery was text book! I had the dream team! The day after the surgery, I didn’t have pain or bruising like i did with a previous surgery by another doctor in town for the same issue. He missed the biggest tumor!! And wanted to wait until I was more ill before surgery. He apologized after the surgery for not resolving the issues and referred me to OHSU. The doctor at OHSU diagnosed the issue the first doctor missed but was unable to do the surgery due to a medical issue of her own. I was referred to Dr. Rao who performed her own analysis, confirmed OHSU findings, and put together a plan. She was very kind, explained everything very thoroughly and BELIEVED me when other doctors were dismissive. She is a fantastic doctor and I trust her completely, hard to do after my experience with doctors I’ve seen. Having lupus (SLE) and my current issues make you feel like you’re crazy but she helped me and was not condescending, lacking the hubris of other docs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 28, 2024
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Mediocre doctor
She was not patient with questions.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jul 19, 2023
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Very rude doctor. Unprofessional. Does not treat patient as a whole human being. Only focused on her surgical plan. When asked questions she was annoyed . Replied "do you want me to draw you a picture?" Would never recommend anyone ever to have her as their physician. Stay away from her.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jul 07, 2021
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Dr. Poornima Rao is an awesome doctor. She is very knowledgeable, caring and thorough. She explained every detail of my diagnosis to me and made me feel at ease. I felt comfortable asking her questions about my diagnosis. I love Dr. Poornima Rao! Her MA’s and staff are just as wonderful as she is.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 19, 2020
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I was fortunate in having Dr. Rao... an outstanding surgeon and straight-talking doctor. She was very much appreciated by myself and family.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Greg in Monrovia – Jan 02, 2018
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Dr Rao is a caring surgeon. She explains your treatment plan in ways that you can understand and makes you comfortable. She made one incision during surgery and I now have one scar where there should really be 2! Cancer is not fun, but if Dr Rao is in your corner, then you can do this!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
La Puente, CA – Jul 02, 2017
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About Me

biography

Dr. Poornima Rao, MD is a general surgeon in Bend, OR and has over 20 years of experience in the medical field. She graduated from NEW YORK Medical College in 2000. She is affiliated with St. Charles Bend. She is accepting new patients and telehealth appointments.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Medical College

    Medical School, 2000
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Bend Memorial Clinic LLP1501 NE Medical Center Dr Bend, OR 97701
1

Practice

Quest Diagnostics-Bend Rrl2090 NE Wyatt Ct Ste 101 Bend, OR 97701
2

Affiliated Hospitals

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality