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Dr. Rachel Hursey, MD

Dr. Rachel Hursey, MD

Family Medicine*
5+ years of experience

Dr. Rachel Hursey, MD is a family medicine physician in Webster, NY and has over 5 years of experience in the medical field. She graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 2017. She is affiliated with Strong Memorial Hospital. She is accepting telehealth appointments.

1 Star Rating
Based on 4 reviews 1 Star Rating (4 reviews)

Practice

55 Barrett Dr Ste 100 Webster, NY 14580
Telehealth available

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Dr. Hursey's Reviews

Likelihood to recommend Dr. Hursey

1.0
4 ratings, 4 with a written review
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1 star
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Disinterested, condescending, does not listen
I was a patient of Dr. Hursey for approximately a year, after being transferred to her care when my primary doctor left the practice. I had been with the practice for more than 7 years at that time. Her care was disinterested at best. She refused to order a blood test that I requested, though we were already doing other blood tests and it would not have changed the order. When I asked for clarification on her refusal, she simply stated that 'she didn't order that test' and said that if I wanted it done, I needed to make an appointment with a different doctor and they would order it. I left the practice after her behavior during an appointment clearly indicated that she either had 1. never reviewed my medical history or 2. had reviewed it and didn't care. Both options are unacceptable from any medical provider, but especially true from the person who is supposed to be your 'primary' care doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Michelle – Nov 27, 2024
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zero stars
Because of her I left this practice after being a patient there for over 10 years. She is the worst Dr you can get: uncaring, unprofessional, biased, talks down to you, denies you treatment...you name it
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
No username – Mar 24, 2024
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Refuses Care
She never called back a patient, so patient calls before they close and she refuses to speak with them. Terrible customer service.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Horrible Customer Service – Feb 17, 2024
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Rude
Mostly talked down to me, and told me to get a specialist for just about everything, joint pain, thyroid, coughing you name it!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Apr 15, 2023
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About Me

biography

Dr. Rachel Hursey, MD is a family medicine physician in Webster, NY and has over 5 years of experience in the medical field. She graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 2017. She is affiliated with Strong Memorial Hospital. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Medical Center

    Medical School, 2017
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

North Ponds Family Medicine55 Barrett Dr Ste 100 Webster, NY 14580
1

Affiliated Hospitals

  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality