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Dr. Rafael Medrano, MD

Dr. Rafael Medrano, MD

Cardiology*

Dr. Rafael Medrano, MD is a cardiologist in El Paso, TX. Dr. Medrano has extensive experience in Heart Conditions and Adult Congenital Heart Conditions. He is affiliated with medical facilities Del Sol Medical Center and Las Palmas Medical Center. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 30 reviews 3.9 Star Rating (30 reviews)

Hospital Highlight

Dr. Medrano is affiliated with Las Palmas Medical Center El Paso, a highly rated hospital.

Dr. Medrano is a Healthgrades Choice provider in Cardiology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

More Cardiology Specialists at Del Sol Medical Center

Experience Check

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Dr. Medrano's Reviews

Likelihood to recommend Dr. Medrano

3.9
30 ratings, 20 with a written review
5 star
67%
67%
4 star
7%
7%
3 star
3%
3%
2 star
0%
0%
1 star
23%
23%

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2 appointments. 2 times sent directly to the hospital. I'd say he's efficient. :)
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 28, 2025
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Lack of care and empathy
The disrespect of people’s time and health is astonishing. If he wanted to refuse seeing a patient, he could’ve called ahead of time to cancel the appointment. Instead, he allowed someone with limited mobility to make their to his office only to deny services. The lack of care and ethics is preposterous.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Sep 28, 2024
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Excellent Heart Specialist
Dr. Rafael Medrano is an excellent physician. He has Excellent people skills, and very respectful to my concerns. He listens to me and doesn’t hurry me along, like other doctors. He takes time to question you, and I feel he really cares about me. His staff is also very professional. I highly recommend Dr. Rafael Medrano to any patient needing his expertise.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D. Herrera – Nov 30, 2022
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Super friendly
Both him and his staff were super friendly and chill. I didn't have to wait very long. They made me feel right at home and comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 10, 2022
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Scheduling staff remarkably rude. Repeatedly lied to me. Doctor did not appear to be concerned about my over health at all OR what why specific and impending needs were. Every member of the staff failed to listen to me. They were unbending. I heard on several occasions, "we don't do that here". I don't think they do much there. With so many Partners in that practice one would think that they would cover for each other so that the patient was taken care of, but "they don't do that there". I had a necessary life saving surgery postponed for six weeks due to the scheduler being horrid, the doctor cancelling appointments at the last minute and the staff generally not caring. One appointment was cancelled at 11:00am two hours before I was to go in because they decided to close the office so every one could get ready for the school year to start. The scheduler said they could "fit" me in seven days later. I lost my cool. A box of crayons more important than my life.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Disgusted with the staff and scheduler and the att – Nov 04, 2021
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I was a little nervous going in person to my appointment due to the Coronavirus. The staff and their screening at the entrance put me more at ease. When I saw Dr. Medrano I felt better knowing I'm doing good. Will be back in 6 months for a follow up.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aide Parada – Jul 16, 2020
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This was a routine visit but as usual the staff was courteous and very helpful.
What went well
No results
What could be improved
No results
Helpful
May 28, 2020
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When I see Dr. Medrano I take my lab work from my yearly well-ness checkup with Dr. Brooker. He looks it over and decides if Ineed any more test done.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Luis Montalvo – Mar 23, 2020
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Caring and dedicated cardiologist on each visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 15, 2020
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Excellent doctor! Always on time and has a caring attitude to all his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Hilaria Ehrlich – Oct 03, 2019
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I am extremely comfortable with Dr. Medrano. His bedside manners are excellent, respectful and tactful. He explains and questions issues related to my condition. He insures my supply of medications are always current. It has also in the past expressed concern when my weight increases even by 2 pounds. I like his concern this means he cares in my opinion.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Sep 13, 2019
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I would recommend Dr. Medrano to anybody that needs a good and friendly Dr. to help them with their sickness or health problems. he truly is one of the best doctors I have ever known and have being his patient for 20 yrs. and he never changes his fine attitude.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rene Cardona retired in el paso, TX – Jun 26, 2019
Our practice aims to deliver the highest quality... Read More
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Dr. Medrano is an excellent physician, who takes his time to deal with my overall health issues, not just my heart. I have been under his care for approximately 17 years more or less. When I was trying to become pregnant he saved my life. About 10 years later he saved my life again because I needed a pacemaker otherwise my heart function would completely deteriorate. I highly recommend him and his staff. Excellent care. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
BMR in El Paso, TX – Jun 08, 2019
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It is a very pleasant experience when you walk in to the Doctor's office and you are immediately greeted with a pleasant welcome. It is a gratifying experience when your Dr is always on time and your appointment does not take time away from other things you have scheduled. I always find Dr Medrano to be a compassionate and empathetic individual who takes time to listen to you and allows you to be involved in your treatment decisions. If you are looking for peace of mind and are concerned about a physician who is the most qualified, look no further, this is your opportunity to be completely satisfied!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gilbert Parra in El Paso, TX – May 13, 2019
Thank you for the kind words, Gilbert! We are so... Read More
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Dr. Medrano is very thorough and professional. He listens to patients, and has a great "bed side manner".
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
El Paso, TX – Feb 18, 2019
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Good bedside manner. Listens to patient ‘s concerns and explains as to why he requested follow up treatment or exam
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daniel Rodriguez in El Paso, TX – Dec 22, 2018
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Sad sad sad, extremely long wait time
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Adelina in El Paso, TX – Nov 09, 2018
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Friendly staff, everyone is helpful. Dr. Medrano spent time with me as he asked questions and listened to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
William Nabours in El Paso, TX – Oct 28, 2018
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Terrible experience. Careless decisions, untrustworthy.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
El Paso, TX – Oct 05, 2017
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I have always felt that Dr. Medrano had my interests in mind when I visited him. He was informative and easy to talk to. I have no family here but would recommend friends to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
William Ashe in El Paso, TX – May 08, 2017
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About Me

Watch Dr. Medrano's Video

care philosophy

At Cardiology Care Consultants, we know it's not just about caring for our patient's heart, it is also about keeping their families' hearts at ease. The health of your heart is important to you, and those that care about you. The physicians of Cardiology Care Consultants work with you to maximize the health of your heart.

biography

This physician is accepting telehealth visits. Dr. Medrano was born and raised in El Paso, TX. His special interests in cardiology include the assessment of cardiovascular disease, nuclear cardiology and management of advanced heart failure. He...read more
  • Cardiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor University

    Fellowship Hospital
  • Baylor University

    Residency Hospital
  • Baylor University

    Internship Hospital
  • Baylor University

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Medrano is a Healthgrades Choice provider in Cardiology

    Read our methodology

    Affiliated Hospitals

    • Del Sol Medical Center

      10301 Gateway Blvd W
      El Paso, TX 79925
      Recipient of 30
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards
    • Las Palmas Medical Center

      1801 N Oregon St
      El Paso, TX 79902
      Recipient of 46
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      73%
      Patients said that nurses always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality