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Dr. Rafael Serrano, MD

Dr. Rafael Serrano, MD

Orthopedic Surgery*
10+ years of experience

Dr. Rafael Serrano, MD is an orthopedic surgeon in Waterloo, IA and has over 10 years of experience in the medical field. He graduated from Valle De Hebron Hosp/U Barcelona in 2011. He is affiliated with UnityPoint Health-Allen Hospital. He is accepting new patients.

5 Star Rating
Based on 26 reviews 5 Star Rating (26 reviews)

Practice

1731 W Ridgeway Ave Ste 100 Waterloo, IA 50701

Make an Appointment

Hospital Highlight

Dr. Serrano is affiliated with UnityPoint Health-Allen Hospital Waterloo, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Serrano's Reviews

Likelihood to recommend Dr. Serrano

5.0

26 ratings, 26 with a written review
5 Star
100%
100%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
0%
0%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Vicky – Jan 12, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Brandon – Dec 07, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Lori – Nov 10, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
NS – Aug 03, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Linda – May 13, 2024
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
JW – Mar 03, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 people found this helpful
Helpful
Margaret Nielsen – Aug 15, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
David – Jul 03, 2023
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 people found this helpful
Helpful
Kathleen McKenna – Jun 15, 2023
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What went well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
May 09, 2023
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Apr 17, 2023
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
J Miles – Mar 11, 2023
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Feb 28, 2023
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
CL – Feb 19, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
KS – Feb 05, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
James – Jan 15, 2023
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Nov 24, 2022
×Post a ResponseAre you Dr. Rafael Serrano, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Nico Campuzano – Nov 23, 2022
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What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Valentin Noël – Nov 22, 2022
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jason – Nov 22, 2022
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Leave a review

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About Me

care philosophy

I take pride in offering a personalized approach to my patients based on their activity level and expectations. Every patient is different and my goal is to learn what is important for them so we can together define a plan that is in line with their expectations.

biography

Native from Barcelona, Spain. Trained in Tampa under the leadership of Roy Sanders and Mark Frankle. Subsequent training in Sports Medicine in Pittsburgh being the assistant Team doctor for the Steelers and Penguins . Several publications in Sports Medicine and Traumatology. Reviewer for AJSM and KSTTA journals. 
  • Orthopedic Surgery

  • Sports Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida - Morsani College Of Medicine - Department Of Orthopedics

    Residency Hospital, 2021
  • Tampa General Hospital University South Fla|university Of South Florida

    Internship Hospital, 2016
  • Valle De Hebron Hosp/u Barcelona

    Medical School, 2011
  • Universitat Autonoma De Barcelona - Catalunya Spain

    Undergraduate School, 2007
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Catalan

  • Spanish

Locations

Practice

UnityPoint Orthopedics & Sports Medicine1731 W Ridgeway Ave Ste 100 Waterloo, IA 50701
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 2:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • UnityPoint Health-Allen Hospital

    1825 Logan Ave
    Waterloo, IA 50703
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality