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Dr. Randolph Thomas, DMD

Dr. Randolph Thomas, DMD

Dentistry*

Dr. Randolph Thomas, DMD is a dentistry practitioner in Church Hill, TN. He is accepting new patients.

3.8 Star Rating
Based on 8 reviews 3.8 Star Rating (8 reviews)

Practice

108 S Central Ave Church Hill, TN 37642
(423) 357-7111

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Easy Scheduling
    Patients said scheduling was easy. • See reviews
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Dr. Thomas' Reviews

Likelihood to recommend Dr. Thomas

3.8
8 ratings, 6 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
13%
13%
2 star
0%
0%
1 star
25%
25%

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Waste of time
Dr. Thomas did my braces almost 20 years ago and did a fantastic job so I decided to take my daughter to him as well. We scheduled a consult and he told us that it looks like she would be a perfect candidate for braces but would definitely have to wear rubber bands eventually as she has an overbite. He said let's wait 4 months and let some of her adult teeth come in. So we schedule out almost 5 months. Appointment comes and he looks at her and says, 'uh I'm going to refer her to another orthodontist as her case is complicated and I think it'll stress me out trying to fix her teeth.' OK? Aren't you an orthodontist? Why didn't you tell us 5 months ago? he knew her case then and just wasted time. Now we have to start over and on top of that pay double somewhere else ugh!! Good dentist but don't go for Orthodontics. Glad no money was exchanged in the process.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
LB – Jan 15, 2025
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Finding the Right Dentist For Successful Treatment
Dr. Thomas and his Staff have always been able to schedule me when I needed some emergency procedure done. I felt very fortunate to get Dr. Thomas as my dentist many years ago when my local dentist had retired. He does excellent work with details on fit, finish, and comfort. He has worked on my personal dentistry for many years with excellent results for me. My wife also is a satisfied patient of Dr. Thomas and is very pleased with all of her procedures.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Collier – Nov 29, 2023
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Great!
What went well
No results
What could be improved
No results
Helpful
Faye Kern – Oct 05, 2023
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Cosmetic repair to front teeth
Excellent skills and super job! My teeth look perfect! Dr Thomas is very friendly and explains how/why/what he will be doing. Wonderful staff as well, all were personable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Crawford – Jun 01, 2022
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I've gone here for cleanings, and the staff are always friendly and extremely professional. Can't recommend Dr. Thomas and his staff highly enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John in Kingsport, TN – Apr 09, 2018
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I called the office to have a cavity checked. Went in and when I told them which tooth was sensitive they said it wasn’t the one that I needed to have fixed. When I tried to explain which one was sensitive Dr Thomas became VERY rude, unprofessional and even then I still tried to explain he said I’m being a smart a$&! I left and I won’t be back! I would NEVER recommend him to anyone unless you like being talked down to and ridiculed!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Church Hill, TN – Dec 19, 2017
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Know Before You Go

About Me

biography

Dr. Randolph Thomas, DMD is a dentistry practitioner in Church Hill, TN. He is accepting new patients.

  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

Randy Thomas D.M.D. P.C.108 S Central Ave Church Hill, TN 37642
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