Dr. Randy Zeid, DO

Dr. Randy Zeid inflicted unnecessary pain on my 8 year old son. He had a second degree burn on his leg, approx 3"x3". His scab grew into his gauze too much and we couldn't remove it at home. The MA, and the nurse were attentive and caring to him. They soaked it a bit in saline water. Dr. Zeid comes in and without warning rips the gauze with the scab off his leg. Blood begins pouring out his leg, and my son is crying and shaking. He presented no other options in this situation, like maybe soaking it in a Epsom salt bath. What is the point in going to a medical professional when I could've done this at home? But chose not to, and sought advice so I didn't need to hurt him. Instead he does exactly that. He showed no remorse or sympathy after the fact. I cursed at him, but he must get that a lot since he seemed unfazed. Don't go see him The photo attached shows after the fact, this wasn't a "just rip the band aid off" situation

I don’t ever expect much when going to an Urgent Care but there are some things that I feel should always be a part of a doctors visit. My recent visit to Patient First where I saw Dr. Zeid, left me feeling more aggravated than when I went in. I waited so long in the room that the automated lights went out. Once the doctor did come in he showed no level of connection. Proceeded to look in my ear and said “it could be water behind the eardrum”. Turned around to begin his digital paperwork on the computer. I know that many people are completely satisfied with going to an urgent care and leaving with an antibiotic to soothe their pain. I would also like to remind doctors that there are still people out there who aren’t satisfied with being brushed off with a script. It would have been nice to have heard some explanation and reasoning behind Dr. Zeus’s thoughts. I should have learned my lesson from the past. I’m not a fan of Urgent Cares and this last visit with Dr Zeid just confirmed that

The doctor refused to see me when I was incapacitated and had an infection. He saw me ince and after refusing my SSI claim, couldn’t face me, so he left me with an infection. I had to search high and low for a real doctor to come out to help me.