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Dr. Reina Bender, MD

Dr. Reina Bender, MD

Gastroenterology*
20+ years of experience

Dr. Reina Bender, MD is a gastroenterologist in West Chester, PA and has over 20 years of experience in the medical field. Dr. Bender has extensive experience in Pancreatic Disease. She graduated from ALBANY MEDICAL COLLEGE in 2001. She is affiliated with Chester County Hospital. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 20 reviews 4.4 Star Rating (20 reviews)

Practice

915 Old Fern Hill Rd Bldg B West Chester, PA 19380
Telehealth available

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Hospital Highlight

Dr. Bender is affiliated with Chester County Hospital West Chester, a highly rated and top awarded hospital for gastroenterology.

Dr. Bender is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Bender specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals
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Dr. Bender's Reviews

Likelihood to recommend Dr. Bender

4.4
20 ratings, 11 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
10%
10%

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Dr Bender was extremely knowledgeable and took time to explain options to treat my condition.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Nov 18, 2019
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I explained that I’ve had severe symptoms for more than 2 months and gave her the test results previously done. She ordered other tests without giving me any medication. She wasnt friendly and understanding. I felt that discussing with her my condition will make her angrier. I called in the afternoon if she can give me something to treat the symptoms in the meantime, waiting for the tests. Nobody returned my call. Waiting for tests scheduled after a month she left me without any relief.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 21, 2019
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Dr. Bender demonstrated excellent bedside manner and reassurance before,prior to procedure and after procedure. She was visible to whole time and made the procedure totally relaxing. Her staff were excellent and had my safety and comfort as their priority.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Oct 12, 2018
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My endoscopy on August 24 went very smoothly. The nurses were very attentive and compassionate. Dr. Bender spoke to me about her findings very shortly after my procedure so I was in and out of office very quickly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Joan Hewitt in Downingtown, PA – Aug 30, 2017
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Dr. Bender was great from the moment I met her at the office visit. I needed a colonoscopy and an endoscopy. She answered all my questions & addressed all my concerns that I was very confident I was in good hands. The day of the procedures everyone from the front desk to the nurse who took me back were pleasant & made me very comfortable. My experience was very good & Dr. Bender is a great doctor.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Downingtown, PA – Aug 21, 2017
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At both first and second look, Dr Bender appears to be kind. She is direct, and willing to engage with the patient at a one on one level. Overall impression is one of intelligence and competence. Everyone involved in the procedure was kind and responsive especially the Dr. who was head of anesthesiology. She listened and made changes that made me feel safer.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Karen Sann in Oxford, PA – Aug 16, 2017
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I recently had an endoscopic exam. I was a bit apprehensive, but I need not have been. It was over in 20 minutes and I did not remember or feel a thing. I also appreciated Dr Bender's immediately explaining the results and handing me a typed report of the findings. The staff was very attentive and professional. Thanks for a job well done.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jean Deal in West Chester, PA – Aug 03, 2017
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I have the highest confidence in Dr. Bender. Relocating in the West Chester, Pa. area, I needed a new Gastroenterologist and she came highly recommended. Because of my history of esophageal cancer, I needed someone that would continue to follow the course of needing frequent endoscopic procedures on a maintenance basis as well as other gastro procedures. Dr. Bender has more than filled my needs. I would highly recommend her for anyone needing a excellent Gastroenterologist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
James Stevens in West Chester, PA – May 24, 2017
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I will strongly recommend Dr. Bender to all my friends and associates as my experience went exceptionally smooth. The entire staff introduced themselves and was extremely friendly and courteous, the center was very clean and I was made very comfortable. The wait time was very brief and every aspect was very well explained so I knew what to expect. Dr. Bender spoke with me prior to the procedure and came to me after the procedure and explained her findings, which was very comforting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria McGinn in West Chester, PA – Feb 24, 2017
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Dr. Bender has the unique combination of compassion and a listening ear. She is soft spoken, concise, and her staff is over-the-top professional and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Geneva Moorhead in Kennett Square, PA – Feb 16, 2017
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This was my third procedure of this type however the first time it was completed by Dr. Bender, when I tried to ask questions she brushed off my questions and did not have time. I asked if she could describe a millimeter as I am use to inches she just repeated millimeter, yes I went home and Google the difference however it would have been helpful if she showed some concern in my inquires. It appears she was just ready to get to the next check/patient. Will not go back. Hope review help her also
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
New York, NY – May 14, 2016
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About Me

biography

Dr. Reina Bender, MD is a gastroenterologist in West Chester, PA and has over 20 years of experience in the medical field. Dr. Bender has extensive experience in Pancreatic Disease. She graduated from ALBANY MEDICAL COLLEGE in 2001. She is affiliated...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical College

    Medical School, 2001
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Bender is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    Turk's Head Surgery Center915 Old Fern Hill Rd Bldg B West Chester, PA 19380
    1

    Practice

    Mwgi LLC150 E Pennsylvania Ave Ste 320 Downingtown, PA 19335
    2
    Office127 W Street Rd Kennett Square, PA 19348
    3

    Practice

    4

    Affiliated Hospitals

    • Chester County Hospital

      701 E Marshall St
      West Chester, PA 19380
      Recipient of 44
      hospital awards

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      83%
      Patients said that nurses always listened to them and explained things well

      8% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality