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Dr. Richa Jain, MD

Dr. Richa Jain, MD

Family Medicine*
25+ years of experience

Dr. Richa Jain, MD is a family medicine physician in Louisville, KY and has over 25 years of experience in the medical field. She graduated from BANARAS HINDU UNIVERSITY / INSTITUTE OF MEDICAL SCIENCE in 1995. She is affiliated with medical facilities such as Baptist Health La Grange and Baptist Health Louisville. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 23 reviews 3.5 Star Rating (23 reviews)

Practice

2400 Eastpoint Pkwy Ste 550 Louisville, KY 40223
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Jain specializes in the area of Family Practice. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Jain's Reviews

Likelihood to recommend Dr. Jain

3.5
23 ratings, 12 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
4%
4%
2 star
13%
13%
1 star
26%
26%

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The absolute best
Dr. Jain has been a wonderful doctor who’s caring, thorough, and takes her time to get the right solution for the patient. She listens to her patients and is personal and personable. I love her so much I’ve referred two family members to her, she is now their PCP, and will continue to refer family and friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Marie – Apr 14, 2024
Thank you for your wonderful comments! - The... Read More
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Dr. Jain was very through and very helpful.She listened to what my symptoms were and prescribed what was needed.She is very trustworthy as is the whole staff and a real pleasure to have as a family physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Thomas Newman – Jan 28, 2022
Thomas Newman, your wonderful feedback and rating... Read More
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I was very pleased with Dr. Jain. She took a lot of time to listen to me and was very thorough with finding out and helping solve my health issues!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 04, 2021
This is excellent to hear! Thank you for taking... Read More
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I had a horrible experience with Dr. Jain. I had to switch Dr's in the office and was recommended Dr. Jain. First and only visit, she failed to learn my previous Dr's plan for me and listen to my concerns or work with me to develop a plan for my health concerns.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
2 others found this helpful
Helpful
Feb 17, 2021
Hi, we regret to hear that you had a negative... Read More
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Dr. Gupta has been my physician since I moved to Louisville 3 years ago. She takes the time to discuss my concerns and review my options. I'm able to be seen quickly with minimal, if any, wait time. I've never felt rushed during my visits. I've recommended her to my family and friends and they are also happy with her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brenda M. in Louisville, KY – Feb 02, 2019
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Dr. Gupta is our family doctor in louisville, KY. She is one of the best physicians I have came across as I also work in the same field and work with many physicians professionally. Her medical judgments and bed side manner are her strongest skills. I have and will recommend her to all my friends and family.Her office staff is also very courteous and professional .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mala in Louisville, KY – Apr 18, 2017
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Dr. Gupta is amazing. She is attentive to mine and my family's medical care. She is resourceful and takes the time to educate me about my medical needs. Wait time is minimal. Her staff is professional and curteous. The office is clean and well organized. I would trust this doctor with everyone and I highly recommend her to anyone looking for a PCP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
D. Edwards in Louisvilly, Ky – Apr 13, 2017
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I have been her patient for last several years. She is an outstanding physician with excellent staff in her office. They provide immediate response to my queries and have helped me whenever I called or visited her office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kumar in Louisville, KY – Apr 13, 2017
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Doctor is extremely helpful & very caring. She follows up after you visit her. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sanjuli in Louisville, KY – Apr 13, 2017
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Dr. Gupta and her staff are extremely friendly and caring. I was very impressed with Dr. Gupta and her staff. They help me schedule tests and manage my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
rick in louisville, ky – Sep 23, 2016
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This doctor is uncaring, doesn't take time to listen to you, doesn't document her evaluations of you in your medical file, her staff are the rudest people, she wrote me a letter saying she wouldn't be my doctor anymore, she had her receptionist tell me not to bring my children with me again (It's called a Family Practice-but they are not family oriented), she takes over 10 days to get blood work back to you, her receptionist lies to you, and on and on I could go. Run don't walk away from her!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Priscilla in Louisville, KY – Sep 16, 2016
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Immoral Unethical and very inhuman. She dropped me as a patient after she had collected all the money she could from my insurance and left me high and dry with no referral, no reason, and noooo prescriptions. I had to get my gynicologist to write a prescription for my thyroid!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
elizabeth monroy in Louisville, KY – Jan 06, 2016
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About Me

care philosophy

Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Louisville

    Residency Hospital, 2006
  • Banaras Hindu University / Institute Of Medical Science

    Medical School, 1995
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • Kenneth E. Holtzapple award for Excellence in Humanistic Medicine, 2006

Locations

Practice

Baptist Community Health Services2400 Eastpoint Pkwy Ste 550 Louisville, KY 40223
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Practice

New Hope Recovery LLC2503 Bush Ridge Dr Ste A Louisville, KY 40245
2
Office5200 Commerce Crossings Dr Fl 3 Louisville, KY 40229
3

Affiliated Hospitals

  • Baptist Health La Grange

    1025 New Moody Ln
    La Grange, KY 40031
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Baptist Health Louisville

    4000 Kresge Way
    Louisville, KY 40207
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Norton Hospital

    200 E Chestnut St
    Louisville, KY 40202

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality