Dr. Richard Burns, MD

His office staff is disrespectful and lacks basic courtesy manners. After all we pay their salaries. Regardless, Dr Burns lack empathy and seems to think that it is not his job to explain procedures or educate his patients. He pushes, using scare tactics, more expensive, laser based, procedures and explains that anything else would be more dangerous and more difficult and longer to schedule. Dr Burns seems to capture an exclusive for the Temecula/Murrieta/Hemet/Palm Springs areas. His equipment is outdated and he shoulld retire.

This is a large eye clinic in So CA. Specific doctors work in certain locations. Not impressed with Palm Desert facility. Waited 3 hours over my appointment time in a crowed office. Everyone that day had waited 3 hours. I came for a consult. A doctor that makes you wait long is not respectful of my time. Apparently he overbooks and if that is an indication of surgery day I don't want him as my doctor. Trying to get any records from there they want to charge you, Brenda is rude as rest of staff.