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Dr. Richard Grandjean, MD

Dr. Richard Grandjean, MD

Family Medicine*
45+ years of experience

Dr. Richard Grandjean, MD is a family medicine physician in Waco, TX and has over 45 years of experience in the medical field. He graduated from University of Texas Southwestern Medical Center in 1978. He is affiliated with medical facilities Baylor Scott & White Medical Center-Hillcrest and St. Charles Bend. He is accepting new patients.

2.9 Star Rating
Based on 42 reviews 2.9 Star Rating (42 reviews)

Practice

4800 Memorial Dr Waco, TX 76711
(214) 327-3333

At a Glance

  • Area of Expertise
    Dr. Grandjean specializes in the area of Family Practice. • See board certifications
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Grandjean's Reviews

Likelihood to recommend Dr. Grandjean

2.9
42 ratings, 11 with a written review
5 star
43%
43%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Great family physician, open to discussing medical issues, works WITH patient when treatment is warranted. Proactive in approach to use of technology when issue is identified. Military background definitely a plus.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TX – Jun 07, 2019
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I have had Dr. Grandjean for over 5 years as my primary care physician. He is very thorough in his physicals and really listens to your problems. His office staff is very efficient and personable also.
What went well
No results
What could be improved
No results
Helpful
Mar 08, 2019
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I am a fairly new patient at this practice. I really like this doctor. He listens to what you are saying and is quite thorough. I have had nothing but good experiences with the office staff. I would recommend this office to anyone I know that is in need of a doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angela Mershon – May 19, 2018
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Dr. Granjean is always available for last minute appointments. Maximum waiting room wait 5 min.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. Roberts in Frisco – Feb 04, 2018
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Dr. Grandjean is very knowledgeable and kind hearted. His assistant, Ashley, is helpful and patient and the people working in the front are understanding and warm hearted. I am pleased to be their patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dana in Mesquite, TX – Dec 16, 2017
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Dr. Grandjean has been my PCM for about two years, and I am happy with the service and care I receive. I am in good health so I am not frequently in his office, but the number of times I have been I haven't experienced any issues with him or his staff. They are friendly and it is easy to get prescriptions filled and book appointments. Since getting married my husband has been under his care with no complaints. I think others who've left very negative reviews may be exaggerating a bit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AH in Dallas, TX – Apr 05, 2017
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Very Poor service. Stay away if you can from this office. The Dr office is more concerned about how to make more money out of you then to care for you! Front office is very rude and the doctor green is below average when it comes to diagnose your symptoms. He is more concerned about how he can get you back in his office again so they can charge your medical insurance for their own profit. Its sad but apparently you are just a business transaction.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Rachel in Allen, TX – Mar 11, 2017
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Dealing with Dr. Grandjean and his staff was an utter nightmare. His receptionist is prone to rolling her eye and talking nasty to patients, his nurse seems to not really know what she is doing, the male staff member likes to raise his voice and insult. Dr, Grandjean likes to order lab work constantly for no apparent reason. After a year dealing with the unprofessionalism, incompetence and downright rudeness of his staff we contacted our insurance and had our primary doctor changed.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Frustrated Patient in Allen, TX – Jan 13, 2017
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I would not recommend this practice to any of my friends or family. The office manager and receptionist have no grace with patients. I have felt personally attacked my Scott the office manager. I have also heard him gossip about a woman he turned away for over 15 minutes. Nurse Ashley and Dr. Grandjean are great but sadly dealing with their front office seems to be a big problem reading other reviews. Patients want to feel safe in a place they go to seek help. We won't be back.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
Allen, TX – Oct 10, 2016
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Dr. Grandjean, his receptionist or whoever she is, and the office manager are unprofessional to the upmost degree. Nobody knows anything and they don't care to find out is what I get from it. Aside from getting into it with his office manager, I had to call twice so he can look into my abnormal EKG results. I'm glad it wasn't anything serious, at least that's what I was told.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mar 29, 2016
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I was a patient of Dr. Grandjean for approximately 15 years. Over that time period, the level of care and professionalism of his office staff, nurses and Dr. Grandjean himself declined dramatically. In addition, he was prone to prescribing whichever drug was most recently brought in by pharmaceutical reps. Upon leaving his practice, he and his staff (including his Son, who is the Office Manager) were severely combative towards me. Dr. Grandjean stood 6 inches from my face and shouted at me.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Angela in Dallas, TX – Dec 17, 2015
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Know Before You Go

About Me

care philosophy

Dr. Grandjean provides services in the areas of general internal medicine, pediatrics, office gynecology (including pap smears, infections and family planning), office orthopedics, dermatology, minor surgery (circumcisions, removal of skin lesions,...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • R.l. Thompson Strategic Hospital, Carswell Afb

    Internship Hospital, 1979

  • University Of Texas Southwestern Medical Center

    Medical School, 1978

  • United States Air Force Academy

    Undergraduate School, 1969
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Veteran Health Care Administration4800 Memorial Dr Waco, TX 76711
1

Affiliated Hospitals

  • Baylor Scott & White Medical Center-Hillcrest

    100 Hillcrest Medical Blvd
    Waco, TX 76712
    Recipient of 7
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    Outstanding Patient Experience Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality