Dr. Richard Johnston, MD
Vitreoretinal Disease & Surgery*
30+ years of experience
Dr. Richard Johnston, MD is a vitreoretinal disease specialist in Minneapolis, MN and has over 30 years of experience in the medical field. He graduated from University of Toronto, Fac Med in 1992. He is affiliated with medical facilities such as M Health Fairview Ridges Hospital and Abbott Northwestern Hospital. He is accepting new patients.
3.3 Star Rating
Based on 27 reviews 3.3 Star Rating (27 reviews)
Practice
6525 France Ave S Ste 115 Minneapolis, MN 55435At a Glance
- Area of Expertise
- Friendly Staff
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Johnston's Reviews
Likelihood to recommend Dr. Johnston
3.3
27 ratings, 16 with a written review
| 5 star | 56% | 56% |
| 4 star | 0% | 0% |
| 3 star | 4% | 4% |
| 2 star | 0% | 0% |
| 1 star | 41% | 41% |
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Excellent, skilled, friendly and brilliant.
M
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Maggie – Jun 05, 2024
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He is a great doctor, seriously I do mean he is a great doctor. Lets put it this way. When a doctor tells you. Girl what have I done to your eye. I had a Macular hole . Many surgeries many shots. I lost my eye sight, my eye is shrinking. Cannot keep pressure in it, lil tears. Lost my muscles in back of eye. My retina is total damaged. My pupil points to the right. My eye lid is closing cuz of the pressure. My eye will eventually shrink to a raisin. It has been 4 yrs. Yes I cry every day.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Mar 14, 2024
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The wait times are ridiculous. Considering the elderly patients, this practice is managed very poorly. 45 minutes after the appointment time, we were called to the first technician.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 04, 2020
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I,too, may be the cause of making others wait. Dr. Johnston fit me in and showed compassion when having to tell me about the cancer tumor in my eye and taking time to talk about treatment. He was very professional and caring.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Jul 19, 2019
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Very caring Dr. Long waits are normal due to his willingness to do emergency care. He is on call for hospital emergency too. Happened once to me. Not an issue.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Mar 09, 2019
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If you have hours to blow, then go there and endure not only the long wait, but the absolutely most unprofessional, rude front staff you'll ever be exposed to. When I called to inquire if we should reschedule due to traffic from the snow, they said no. I should have known given the nasty tone in the woman's voice that it wasn't going to be pleasant. It would have been easier to reschedule and given the other reviews I've read, waiting and tolerating the staff is common.
THIS PLACE SUCKS
What went well
No results
What could be improved
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Tim Richards in Minneapolis , MN – Nov 29, 2018
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As I was reading Dr Johnston's review I wanted to let people know that I am likely one of the reasons you are in the waiting room.... waiting.... and possibly waiting. I was directed to Dr Johnston for a torn macula. Despite it being late in the day, his office worked me in and stayed WELL after normal closing time to prepare me for surgery. I apologize to you who were bumped, but as a result I am able to see. He is clearly skilled and the fact that waits are long is a testament to his skills.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
8 others found this helpful
Helpful
Randy in Minneapolis, MN – Sep 08, 2018
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The clinic is outdated, dirty including lab coats of staff. His voice can be heard in all rooms as he keeps all the doors open. Always late. Noticed 3 obvious HIPAA violations. Uses outdated procedures.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Jan 26, 2018
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It was clear from todays visit, that Dr. Johnston overbooks his appointments! Our appt. was scheduled for 2:45 and we left the office after 5pm. I was given 3 varying stories as to why: 1. the receptionist told me he had 5 emergencies that afternoon, 2. the assistant told me, no that wasn't true, he always overbooks his appts. despite them discouraging him to do that, so then patients have to wait long periods & 3. the Dr. said he just got behind and seemed to care less for our long wait!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Long wait times
6 others found this helpful
Helpful
Janie in Mound, MN – Apr 12, 2017
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Have permanent damage after a "routine reattachment surgery"
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Mound, MN – Mar 30, 2017
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Dr Johnston
Is amazing in every way. My eye suffered a complete retinal detachment. Emergency referred me to his practice. His staff made room
In his schedule to diagnose that very afternoon---then after office hours that very day he performed surgery at Edina Fairview Hospital!
I was completely blind in that eye
And he saved my sight --he and his staff baby sat me thru months of recovery --they always assured me and told me the truth and what to expect next I see 20/25 today!-Joy
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Naples, FL – Dec 02, 2016
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Dr. Johnston performed surgery on me for a detached retina. I found him very friendly and very informative. He gave me an honest, straight forward answer to any question which I appreciated. i feel he was honest and gave great information on what to expect during and after surgery. Dr. Johnston was very friendly, calling you by name and expressing genuine concern for your condition. I would highly recommend Dr. Johnston.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
L.Peck in Burnsville, MN – Nov 20, 2016
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Although, he may be an excellent doctor, the wait times are horrendous. There have been days where I am in there (waiting room and exam room) for 3 hours. He WAY over-schedules and have frequently not even been able to find a chair in the waiting room. If I could find another doctor who specialized in macular degeneration, I would. I believe the service I am given is very poor.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
6 others found this helpful
Helpful
Minneapolis, MN – Nov 04, 2016
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Dr. Johnston saved my sight even though there were some serious complications when my retina detached and my eye hemorrhaged. He is a talented surgeon and always made time to answer all my questions. I liked that he was available by phone when needed and made special arrangements on a day off to see me. Dr. Johnston is busy but the extra waiting time was worth it. Highly recommend Dr. Johnston.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Robert Moline in Branson West, MO – Jun 02, 2016
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I would NOT recommend Dr. Johnston to anyone. We have had numerous appointments with him, and have decided to go elsewhere in the future. We usually have to wait two to three hours to finally see him to get test results, only to visit with him for about five minutes. He is short and abrupt, and always in a hurry. He is overbooked! We leave after being there for that length of time not knowing any more than we did when we arrived! He doesn't explain a thing!!
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
12 others found this helpful
Helpful
Charles D. Hale in Minneapolis, MN – Apr 08, 2016
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Every time I take my Father to an appointment it takes at least three hours because they completely over book. I'm here this very second repeatedly watching people in the waiting room approach the overwhelmed front desk and complaining about their wait. I have also watched several people fall asleep, its unbelievable. I'm sure the doctor does a fine job, but save yourself the frustration and go elsewhere. Consider yourself warned.
What went well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
- Appointment was rushed
- Long wait times
10 others found this helpful
Helpful
Paris in Minneapolis – Jan 05, 2016
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Leave a review
How was your experience with Dr. Johnston?Overall Patient Satisfaction
27responses
Likelihood of recommending Dr. Johnston to family and friends is 3.2962964 out of 5
About Me
biography
Dr. Richard Johnston, MD is a vitreoretinal disease specialist in Minneapolis, MN and has over 30 years of experience in the medical field. He graduated from University of Toronto, Fac Med in 1992. He is affiliated with medical facilities such...read moreVitreoretinal Disease & Surgery
Ophthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Usc
Fellowship Hospital, 1998University Toronto, Ontario
Residency Hospital, 1996University Of Toronto, Fac Med
Medical School, 1992
American Board of Medical Specialties®
American Board of Ophthalmology®
-
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Graves' Disease
Locations
Practice
Edina Retina Consultants6525 France Ave S Ste 115 Minneapolis, MN 55435
Affiliated Hospitals
- Recipient of 26
hospital awardsSurgical Care Excellence Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsAmerica's 100 Best Hospitals Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
82%Patients said that doctors always listened to them and explained things well6% higher than the national average
- Recipient of 7
hospital awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 8
hospital awardsView all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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