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Dr. Robert Franklin, MD

Dr. Robert Franklin, MD

Family Medicine*
40+ years of experience

Dr. Robert Franklin, MD is a family medicine physician in Augusta, GA and has over 40 years of experience in the medical field. He graduated from Wake Forest University - Winston-Salem NC in 1980. He is affiliated with Doctors Hospital. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 38 reviews 4.2 Star Rating (38 reviews)
Patient Favorite Award

Dr. Franklin is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Franklin specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

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Experience Check

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Dr. Franklin's Reviews

Likelihood to recommend Dr. Franklin

4.2
38 ratings, 24 with a written review
5 star
79%
79%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Dr. Franklin is a great doctor.
Telehealth
1st class service
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 26, 2025
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Dr. Franklin is always respectful and diligent when listening and speaking. He's attentive and provides good medical advice
What went well
No results
What could be improved
No results
Helpful
Mar 22, 2025
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Amazing Doctor
He is a doctor that actually listens to your ailments and concerns. He will evaluate you and provide multiple resources to help you get better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicholas Donohue – Mar 20, 2025
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Excellent, knowledgeable Physician!
Telehealth
Very pleasant, attentive and knowledgeable! He has a great bedside manner and addresses the patient needs. He strives to relay the patient concerns, and emphasizes the areas of importance that may require improvement. He leaves the patient feeling that future visits are a desired follow-up for overall optimal health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Excellent Doctor – Mar 20, 2025
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Attention to detail. Great interaction with me and explained everything toMy understanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 20, 2025
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Dr. Franklin keeps me aware of thing's I can do to help with my Diabetes and high blood pressure. And, adjust or prescribe medication as required.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 18, 2025
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Great visit always,he listens,also he seems so con
Telehealth
Awesome,I was not rushed,answered all my questions and concerns.very kind and god fearing person.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary holmes – Mar 14, 2025
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Great Doctor
Well had wait a while but overall they took care of me
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 14, 2025
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Always Kind And A Great Bedside Manners
Kind and he Listens
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen Bland’s – Mar 14, 2025
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Regular check up
Dr. Franklin has been my doctor for twenty plus years, one of his specialties is that he listens to the patients and go with the best decision for you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2025
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Just a physical
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2025
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Best Family Dr. Ever
He's thorough passionate listens to all concerns
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2025
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Very hospitable and very caring.
He's always caring and talks with you about what the problem is.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 07, 2025
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Professional
Courtesy,kindly and care doctor. I’ve been with Dr. Franklin over 10 years. He always treat me with respect Very nice clean establishment he always being concerned about my health.I would definitely recommend anyone to see Dr. Franklin.I went in for my year checkup on today got good feed back. Thank!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
. Mrs. GAINES – Mar 07, 2025
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During my doctor visit , I found the staff very courteous & professional. Dr Franklin is very knowledgeable in answering my questions and concerns I had about my health. I’m very pleased with my visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Lewis – Mar 06, 2025
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Excellent customer service.
I was in and out and his staff were very friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Travis Gordon – Mar 05, 2025
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Check up
My visit was very good as always I detail of everything I had went for my Dr is very good and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Martin – Feb 28, 2025
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A caring Doctor
Dr Franklin listened attentively and helped me with my health choices.
What went well
No results
What could be improved
No results
Helpful
Feb 28, 2025
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A wonderful and caring doctor
I have been a patient of Dr. Franklin at CPC South for 15 years. He has been the most thoughtful, intelligent, proactive, and caring provider I've ever had. Dr. Franklin listens to your concerns carefully and gets straight to work on resolving your issues. His bedside manner is unmatched and he provides outstanding patient education regarding medications and procedures so that the patient leaves the appointment with a good understanding of their health issues and goals of care. I highly recommend him if you are in search of a PCP.
What went well
No results
What could be improved
No results
Helpful
Jun 20, 2023
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My father has had several appointments with Dr. Franklin recently. He is currently in the hospital for pneumonia, which was never diagnosed by dr. Franklin. Also had problems with meds being issued, such as prednisone, with no mitigation for severe reaction. I have called his office to and requested to speak to Dr. Franklin, he ignores request.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Karen Morikawa – Sep 07, 2020
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About Me

care philosophy

CPC has been caring for families of the CSRA since 1993. With 25 family physicians, six locations near where you live and work, and office hours that include weekday evenings as well as weekend acute care, CPC provides patients of all ages with...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kentucky Medical Center - Lexington Ky

    Residency Hospital
  • University Of Kentucky Medical Center - Lexington Ky

    Internship Hospital
  • Wake Forest University - Winston-salem Nc

    Medical School, 1980
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Franklin is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • Doctors Hospital

      3651 Wheeler Rd
      Augusta, GA 30909
      Recipient of 12
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Surgical Care Excellence Award™ (2025, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality