Dr. Robert Hansen, MD

I had been w Hansen for 10 years, 6 years in new office and remaining in Portsmouth pain care. I do believe that Dr. Hansen and Holzer are great doctors but have stopped caring about whether they are doing the right thing for each individuals care and now only care about whether the DEA is going to come in and close the office or whether the patient has SUD. Substance Use Disorder. I was sent a letter over a year ago after being a loyal patient of Hansen's over 10 years stating I was no longer a patient because I had sub in my system so that meant I must have SUD. If I had SUD, you gave it to me as I have only been a patient of his for past 10 years. But, in those years, Hansen would only see me 2 times. He sends letters instead of sitting down w patient b4 he kicks them out and find out why you were short. My case...20 years without an increase. They decreased my meds and kicked me out without asking why?? Since this review only allows for a short review, can't explain why the 2 stars

I am patient of Dr. Hansen and I would recommend him and his Team of Doctors, Pa's and Staff to anyone looking to find a thorough and professional medical office that really cares about you and treats you with respect and honesty. Dr. Hansen and his Team really listens to you and will help you with the management of your pain. If your looking for a pain management doctor that really cares about you and your pain..then you need to call Dr. Hansen and make an appointment Today!

I have been a patient with Dr. Hansen for 2 years. I look forward to my visits because they listen and truly care about their patients. The office and staff are relaxed and laid back but very professional. Everyone is treated with respect and they are very passionate about helping their patients achieve their goals. They also take the time to educate you on your issues and medications. You're treated with compassion, like a patient with real medical needs. They validated my concerns. There are so many people who are unable to get relief for their issues that they have. I was told that there is nothing that can be done to fix my problem, and continued to get worse, but when I didn't have any hope left, this amazing group of providers answered my prays. For that I want to say thank you

I've only belonged to one other Pain center, and they couldn't compare. Dr. Hansen is an amazing doctor. He's compassionate, intuitive, and knows his stuff. ALL providers there amazing. No one, staff included will judge you. And that's very hard to find this day and age. I've never had one single problem. Just take into consideration... they are very busy so you will have to leave a message. Out of all the messages that I have left, they are on it in 2 hours or by the end of the day. They will not leave without calling you back first. It's also fast to become a member. Pay your concierge on time, and you belong to the best, most amazing group around.

All the staff is amazing. Takes the time to listen and give individual care. Very compassionate and understanding.

I had an appointment with Dr Hansen on January 17,2022.He was very honest , and professional,he explained in detail what he felt we needed to do.I was always told by my mom you can’t win if you don’t battle.And chronic pain is a lifetime battle.And it’s hard for the drs if you aren’t honest, open,and willing to assist in your care This office will assist you in your care they have your best interest at heart.I’m learning about my condition so I will recommend this practice to anyone who has chronic pain they are the best.They are the BEST and I thank Dr Hansen and his team.

Dr. Hansen & his staff are of a different breed of any other medical staff I have been associated with in my many years of requiring medical assistance. The kindness, concern & overall care that has been given to me has been of the upmost truly caring & trying to help with my many discomforts. They have given me the confidence that my needs are truly what they are there for. I look forward to every visit knowing that I am a priority.

Dr.Hansen and everyone else at the Center For Complex Pain Care are absolutely fantastic. I've been dealing with significant health issues for years and had numerous Pain Management doctors discharge me and refuse to pick up my case because I was a "Complex" and "Complicated" case. Dr.Hansen and his team took me in and for the first time in years I am finally receiving much needed care and finally getting RELIEF. It is definitely worth the concierge fee to be seen there. Dr.Hansen and the rest of his team really are life savers. By far the BEST Pain Management Clinic in Virginia!

I have, for the last 9 years, been dealing with crippling pain after another doctor's mistake destroyed my pancreas. I live in pain with every. single. breath. I spent a year being involuntarily taken off my medications, until I was finally almost bed-bound, because of the current climate around opioids. Then I was given Dr. Hansen's name. The first appointment was almost 90 minutes. He listened. He affirmed that my pain is REAL. He went through my records (yes, you must provide at least a year of records for him to review). He's thorough, kind, and incredibly smart. He also still treats people like human beings. I can't tell you that he will be your answer, but I recommend you call the practice and find out if he is the first step to getting your life back. While he does do medication management if that's the RIGHT thing, he also offers many other treatment options. From medical massage to injections, etc. He sees the whole picture, and acts accordingly. He is amazing!

I am a current patient of Dr Hansen’s. From August 2006, he was my doctor for 6 years. For 4 yrs afterwards, I was off pain meds etc, yet didn’t have much of a life laying in my bed the majority of the time. I went in search of a new doctor once I developed a more pain conditions, which made my pain unbearable. When I saw online that Dr Hansen had opened his own practice my search stopped. Dr Hansen takes his patients seriously & cares to help improve their quality of life by continuously learning new strategies. I believe, his objective is to help his patients live the best & most productive life possible. Dr Hansen looks at all pain relief possibilities; Opioids, Shots, Physical Therapy Massage, Exercise, and much more. I believe he & those he has chosen to work along side him at his practice believe in truly helping patients survive and thrive thru their pain. He should be your # 1 choice.

Amazing physician! Dr. Hansen is extremely knowledgeable in his area of expertise. He does not rush his patients. He takes his time to listen and come up with a treatment plan that works. If you ever have questions after your visit, Lauren (his medical assistant) is incredible. She returns calls within a matter of hours versus days or even weeks like other physicians offices that I have experienced. I am so grateful that I found this office. I recommend Dr. Hansen 100%.

Dr. Hansen just wants to deal with people who just want meds. I was unfortunate enough to meet and get belittled by him. I was hoping he would listen to my story but I never got to speak. I had to stay with him due to his awful name calling and terrible notes labeling me an attention seeker. I got no referrals to other others to find out about my condition and he misdiagnosed me! I will always need pain meds because he didn’t believe me. I am now with a good doctor!

Dr. Hansen is an outstanding Neurologist and over the last 15 years I have been to a few. Not only is his medical knowledge and insight of the highest degree, he is very thorough, spends time with each patient's needs, listens and has the utmost best interest in you as an individual and your physical conditions; without ridicule. His bedside manner leaves you believing and knowing he cares. With 14 full time doctors, Dr. Hansen is a rare relief being under his care.

There aren’t words to express my gratitude for Dr. Hansen and his staff. After a spine injury and years of procedures, meds, and physicians who belittled me and made me feel like a criminal, I was blessed to find Dr. Hansen. He was the first physician willing to listen without judgement and treat me with dignity. I am now able to return to life as an RN and human being after being a prisoner of pain for many years. You will not find a more competent, caring physician and staff. He is awesome.

I have been seeing Dr. Hansen for well over 15 years. After a devastating spinal cord injury and multiple surgeries at MCV I was sent to their pain clinic. They placed me on medication and I had a followup appointment every month. Only problem - it was a 4 hour drive and when you are sick and cant drive. It is very difficult to find someone to drive you every month. So, my primary care doctor started writing my prescriptions and I started looking for a doctor closer. Dr. Hansen.

If you are looking for pain management, be aware that you must join his "concierge program". Which means that you need to pay $1500 a year ($1300 if you pay all at once) and most insurances do not cover this.

Both my wife and I are new patients Dr. Hansen's clinic. We actually followed Dr. Holzer from Bon Secours to Dr. Hansen's clinic and are so happy we did. Dr. Holzer's "whole body" approach to pain management has helped me for almost 4 years and now I know my wife will get the best attention and care she could ever get. Also, the staff at the clinic are the best. They always greet you with a smile and make sure you are taken care of from the moment we walk in the door.

Dr Hansen has been my pain physicians for many years. First went to him when he was with Bob Secours in Portsmouth. He is one of the best doctors I have ever met. Have told multiple friends and even strangers about him. He quite literally gave me my life back.

First his training: : Mayo Clinic, John Hopkins,and Bethesda Naval. Dr Hansen has provided excellent care for my debilitating chronic headaches . He spent a great deal of time with me and left no stone unturned in seeking treatment. I doubt you will ever meet a more intelligent and compassionate physician.. See this pain management Doc ASAP if you want the best .

I've even calling this office for 2 weeks leaving messages and my phone number. I've gotten not even 1 return call. What is the problem? It's crazy when a Dr's office can't even return call for an appointment.