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Dr. Robert Heck, MD

Dr. Robert Heck, MD

Cosmetic, Plastic & Reconstructive Surgery*
25+ years of experience

Dr. Robert Heck, MD is a plastic surgeon in Columbus, OH and has over 25 years of experience in the medical field. He graduated from University of Toledo College of Medicine and Life Sciences in 1995. He is affiliated with medical facilities Riverside Methodist Hospital and Mount Carmel St. Ann's. He is accepting new patients.

4.3 Star Rating
Based on 43 reviews 4.3 Star Rating (43 reviews)

Practice

5005 Arlington Centre Blvd Columbus, OH 43220

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Dr. Heck's Reviews

Likelihood to recommend Dr. Heck

4.3
43 ratings, 21 with a written review
5 star
81%
81%
4 star
0%
0%
3 star
0%
0%
2 star
2%
2%
1 star
16%
16%

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Dr Heck does an excellent job and is very thorough. I received his name several years ago from one of my clients.
What went well
No results
What could be improved
No results
Helpful
Joanne McGinty – Jun 01, 2021
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This doctor Is absolutely amazing. Very respectful and you can tell that he cares about every patient. I would recommend him above and beyond any other cosmetic doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
April Carver – Sep 01, 2020
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Breast augmentation- His personality is likable but I question his expertise in this procedure as I’m still having complications 3 yrs after the procedure. He was not honest about the complexity of this procedure and possible complications. My issues include chronic pain in my right pec muscle, slipping rib syndrome that was very painful the first few months after surgery, loss of nipple sensitivity (he did say this would not happen) so there was nerve damage, nipples just hurt all the time, he’s not good at controlling scars, mine are obvious. Was in a lot of pain after the procedure on the right side.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 03, 2020
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For an unknown reason, I developed what looked like breast. As a man, I felt discussed in myself, I went in for male breast reduction. Dr. Heck assured me that my chest would look great and scheduled me for liposuction. After the procedure, I noticed that there was no significant reduction. Dr. Heck then told me that surgeons can’t remove breast tissue, all he could remove was fat and there wasn’t much fat. Basically, I spent about $4K on seemingly empty verbal promises by Dr. Heck. Over a year after and reading about Gynecomastia online, I received a second opinion from another surgeon. This doctor had no problem removing the breast tissue, and made no verbal promises. He spoke frankly and seemed professional compared to Dr. Heck’s empty verbal promises. I can finally take my shirt off and feel comfortable in the mirror. I don’t know why a man would suddenly develop breast tissue, but it did a number on my self-esteem and Dr. Heck seemed eager to take my cash for little results.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
John – Apr 21, 2020
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Breast Reduction-Dr. Heck and his team were amazing. From the first initial consultation, in which Dr.Heck made me feel comfortable and confident about my decision to proceed with the process, to the assistance given by his team while getting things lined up for surgery, and all follow up visits after surgery, I experienced nothing but kind, knowledgeable, and professional treatment and care. I love the confidence and passion Dr. Heck exudes for his career and interest in helping his patients!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Allison in Columbus, OH – Feb 24, 2017
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I have seen Dr Heck for minimally invasive procedures and surgical procedures and have always been 100% satisfied. Dr Heck is an excellent surgeon with a compassionate, caring bedside manner. Dr Heck makes me feel like a valued patient at each and every visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
KT in commerce township – Feb 04, 2017
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He is outstanding. He is taking care of my skin cancer lesions and advising me on how to improve and get my skin in a healthier place. His office was amazing and staff so kind. Highly Recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christianmom70 in Columbus, OH – Nov 01, 2016
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Dr. Heck did reconstruction of breasts after double mastectomy. First surgery had bad results, very uneven, then revision surgery again bad results. No compassion, just said results would "look terrible" for up to 6 months (first time I'd heard that) When I needed a second revision, he informed me he was dropping my insurance, so handed me off to their new Dr. (who happens to be wonderful!) I feel like Dr. Heck only cares about cosmetic patients, with whom he probably makes much more $$$.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Donna Drkae in Dublin, OH – Aug 29, 2016
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I dos several consults with other surgeons in the area and dr heck was beyond amazing! He made me feel comfortable , he was honest and he did an outstanding job on my surgery! I am 100 percent satisfied with the outcome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Emnemec in Columbus Ohio – Aug 22, 2016
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CAPS is a beautiful, clean office with an amazing reputation. I have been seeing Dr Heck for 5+ years. Every time I enter the office, I am greeted by his polite staff who makes me feel at ease. Dr Heck is very knowledgable and is always up to date with the latest advances in technology. I went in for a cool Sculting procedure and was thrilled with the results!! I liked the fact that it was non surgical, no downtime and no medical restrictions. I was working out the next day with no pain!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kerri in Columbus, OH – Jul 29, 2016
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I never thought I would do surgery and was nervous to have any kind of procedure. I heard about Dr. Heck from my family and decided to get a consultation. I am so happy that I did. He made me feel comfortable and understood I wanted a natural, improved version of myself without being over done. I was prepared well for the procedure and recovery went very smooth. I am 6 years out from surgery and still trust him with my cosmetic needs including skin care & botox. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
bjntcarp in Columbus, Ohio – Jul 15, 2016
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I would recommend Dr. Heck not only for his skill, but his bedside manner and staff are amazing. Never felt uncomfortable or intimidated at all. My experience was easier and less stressful than I could have ever imagined it to be. He is the only PS I would recommend or let do procedures on me. Just an all around great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Columbus, OH – Jun 28, 2016
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I have received Botox from Dr. Heck for several years now and only trust him for my cosmetic needs. He's a board certified Plastic Surgeon who is trained, honest, and talented. I have had many clients and co-workers who have mistakenly trusted doctors who aren't real plastic surgeons and regret it. He always encourages me to do just enough to look my best and to not overdo it. I would and do recommend him to all my clients and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
AbiD22 in Columbus, OH – Jun 21, 2016
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Wanted to share my experience with this practice and with my Coolsclupting procedure. The office itself is very clean and well kept. Jen Heck was very patient, making sure to explain each step in the process and answered all my questions before proceeding. The procedure it self was more uncomfortable than painful, it's just an unusual sensation you will need a couple of minutes to adjust to. After the procedure I had some mild soreness in the treated areas, as well as one small bruise, which
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
A Akins in Columbus, OH – Jun 21, 2016
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I was a first-time Botox patient (or any cosmetic procedure for that matter), so I didn't know what to expect. Dr. Heck and the CAPS staff were professional, friendly, informative and produced excellent results. I'm so pleased with the practice that I've done the CoolSculpting procedure with Jennifer Heck. It's too early for results, but certainly the same kindness and professionalism.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
UA in Columbus, OH – Jun 18, 2016
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Could not recommend him any more highly. I have had several procedures with Dr. Heck and am very happy with the results of all of them. He is very professional, caring and answers all my questions. Do yourself a favor and go see him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaret in Columbus, OH – Jun 17, 2016
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I had wanted a full TT and liposuction for years and finally decided to move forward after meeting Dr. Heck. I felt so comfortable with his expertise, friends who have had surgery with him and his excellent before and after photos. I am 3 months out and only wish I had done it sooner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
stitchandarrow in Columbus, OH – Jun 16, 2016
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my 1st visit was in 2002 for a breast reduction. after years of being un -happy how i looked in a bathing suit etc. i decided to go for it. best decision of my life. all these years later i am still happy with my results and would highly recommend going to dr. heck for this procedure. i recently came back to his office for the cool sculpting that i had been hearing about. i also had that procedure done at the office by his wife who is a nurse and i a 100% happy again. thanks to both of you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
ua mom in Columbus, OH – Jun 16, 2016
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I was very pleased during my experience with Dr Heck. The office was very clean and bright, and my wait time was minimal. Dr. Heck spent adequate time with me and answered my questions and addressed all my concerns. I have been very pleased with my results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mindy Lively in Columbus, OH – Jun 13, 2016
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I would highly recommend Dr. Heck to family and friends. He took a great deal of time explaining procedures and answering questions. He was extremely knowledgeable and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
KO in Columbus, OH – Jun 13, 2016
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About Me

care philosophy

A highly dedicated scholar, Dr. Robert T. Heck is a board-certified diplomate of The American Board of Plastic Surgery and plastic surgeon in Columbus, Ohio. He graduated from The Medical College of Ohio in 1995 with honors and earned the prestigious...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Maui/marina Del Ray Affil University Sc

    Fellowship Hospital, 2002
  • Med College Oh

    Internship Hospital, 1996
  • University Of Toledo College Of Medicine And Life Sciences

    Internship Hospital, 1996
  • University Of Toledo College Of Medicine And Life Sciences

    Medical School, 1995
  • Bowling Green State University

    Undergraduate School, 1990
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office5005 Arlington Centre Blvd Columbus, OH 43220
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 1:00pm
  • Directions

Practice

Office4030 Easton Sta Ste 260 Columbus, OH 43219
2
Office4971 Arlington Centre Blvd Columbus, OH 43220
3

Affiliated Hospitals

  • Riverside Methodist Hospital

    3535 Olentangy River Rd
    Columbus, OH 43214
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Mount Carmel St. Ann's

    500 S Cleveland Ave
    Westerville, OH 43081

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality