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Dr. Robert Henderson, DO

Dr. Robert Henderson, DO

Family Medicine*

Dr. Robert Henderson, DO is a family medicine physician in Low Moor, VA. He is affiliated with Lewisgale Hospital Alleghany. He is accepting new patients.

3.4 Star Rating
Based on 16 reviews 3.4 Star Rating (16 reviews)

At a Glance

  • Area of ExpertiseDr. Henderson specializes in the area of Family Practice/OMT. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Family Practitioners at Lewisgale Hospital Alleghany

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Dr. Henderson's Reviews

Likelihood to recommend Dr. Henderson

3.4
16 ratings, 7 with a written review
5 star
50%
50%
4 star
6%
6%
3 star
13%
13%
2 star
0%
0%
1 star
31%
31%

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Just like a visit with friend
Everyone from the receptionist all the way through to Dr Jeff is awesome and friendly. I appreciate the friendly smiling faces. Jeff is very knowledgeable with anything I have ever asked and I appreciate that the is straight up with you even if it’s not what you want to hear. I love that I don’t feel the needle when having blood drawn. I would definitely recommend Dr Henderson
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Big Ed Lesher – Nov 11, 2022
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Caused my husband withdrawals
He cancels every appointment we make from anything to “scheduling conflicts”, “sickness”, “vacations”. Anything really. Collectively between my husband and I we have been cancelled on 6 times out of the 8 appointments we have made. That is saying something. This time was the last straw. My husband’s inpatient psychiatrist made an appointment on my husband’s behalf for further medication maintenance for suicidal thoughts, depression, etc. Because of his constant cancelling and his refusal to fill my husband’s prescription without an expensive doctor’s appointment (when he cannot even get in to see him), my husband is going through withdrawal. After spending days finding a new PCP, the earliest we could get him in with someone as a new patient was just too late as his prescription lapsed. Now we may end up having a huge hospital bill to send him back to the facility he was at just to get placed back on his meds because Dr. Henderson is too lazy and kept to work.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Alexandra Craft – Feb 06, 2022
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Jeff is an amazing dr. He is very caring and the staff is great. Dr henderson explains everything in detail when he is talking to you.. My self and both of my kids see him..
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Letisha Peters – Oct 05, 2020
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I could NOT be happier with Dr. Jeff Henderson and the quality of care he gives me. He listens, he explains, you Never feel rushed with him. I have not had problems with the staff. What I do have problems with is getting my scripts written correctly. Signed. Getting actually faxed. Having the correct date on it so I can get it filled. Getting a call returned. I'm so upset right now I hope I'm not dropped as a patient but dealing with this month after month after month.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Angel Day in Clifton Forge Va – Apr 08, 2017
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Dr. Jeff Henderson is a compassionate doctor and I highly suggest him and his medical expertise to all that need medical attention. He has your best interest at all times. He is our family doctor and his referrals for more serious matters are excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Gaytha Quinlin in Covington, VA – Jun 14, 2016
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I went to see Dr. Henderson on 3/3/2016. I was having left arm and shoulder pain, he said he would send me for an MRI he also said he couldn't say anything good about my shoulder. I waited a week for his office to call me about an appointment for the MRI he wanted me to have when the call came they only wanted to tell me my blood work was okay, I asked about the MRI she said what MRI. She called and made an appointment for as month away, I had the MRI and have not heard back from anyone!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Patricia Smith in Covington, VA – Apr 21, 2016
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He is great.Staff has become lazy. They don't return calls & testing not ordered when supposed to be. Can't get urgent appt. w/in a wk. They tell you to go to Rapid Care. There are 1 or 2 that are still nice.. the rest are abrupt, rude & cut you off when ans. ques. they asked. Everyone in too big a hurry. When opened everyone nice & spent time ans. ques. & all other things were excellent too. For complex prob. they were great but now it is horrendous. Spoke w/ Jeff about it but no improvement.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
7 others found this helpful
Helpful
frustrated complex patient in Clifton Forge, Virginia – Mar 16, 2016
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About Me

biography

Board Eligible, American Board of Family Practice
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Carilion Family Medicine Residency

    Residency Hospital
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Lewisgale Hospital Alleghany

    7 PO Box
    Low Moor, VA 24457
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality