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Dr. Robert Jackson, MD

Dr. Robert Jackson, MD

Ear, Nose, and Throat*
40+ years of experience

Dr. Robert Jackson, MD is a head & neck surgery otolaryngologist in Palmdale, CA and has over 40 years of experience in the medical field. He graduated from University of Southern California Keck School of Medicine in 1982. He is affiliated with medical facilities Antelope Valley Hospital and Ridgecrest Regional Hospital. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 124 reviews 4.8 Star Rating (124 reviews)

Practice

41250 12th St W Ste C Palmdale, CA 93551
Telehealth available

Compare Dr. Robert Jackson, MD with other Head & Neck Surgery Otolaryngologists near you

Dr. Jackson is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

4.8
124 ratings, 71 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
1%
1%
2 star
1%
1%
1 star
3%
3%

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retirement
Dr Jackson has retired. See: robertmjacksonmdpalmdale.com
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 23, 2022
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retirement
Dr Jackson has retired...see: robertmjacksonmdpalmdale.com
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 23, 2022
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Amazing doctor
Such an incredible doctor and wonderful staff. Listens, takes the time to answer questions, orders tests that are necessary, is honest, and has wonderful bedside manner! Would absolutely recommend to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Autumn – Sep 01, 2022
I am pleased to know that my staff and myself... Read More
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Dr. Jackson/Ear(s)
Dr. Jackson's Front Office staff is always considerate and friendly. The back office staff is super energetic, kind, and funny, they make you feel right at home. Dr. Jackson in a word is "AMAZING" he's kind, understanding, has a good sense of humor and is always 100% professional. Worth the trip is you are having hearing or our the ear issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vaughn – May 10, 2022
Thank you for complimenting both my front and... Read More
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Dr Jackson is one of the better M.D.'s I have had the occasion to visit. Experienced wax build up in ears that my G.P. doctor treated but could not resolve without extreme pain in the ears during treatment. He referred me to Dr. Robert Jackson in Palmdale. Upon arriving there i was pleasantly surprised. Front office staff excellent. Waiting time short. When I saw Dr Jackson he was professional to a fault, pleasant to talk with &, most important, had the experience AND TOOLS, to treat the problem, quickly & PAINLESSLY. I would be remiss if I did not recommend him to treat stubborn earwax buildup. Excellent physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
william snow – Jan 21, 2022
Thank you for taking so much time to write this... Read More
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When I came into Dr. Jackson's office my condition was so bad that my regular doctor had given up and told me to find a specialist. Within one visit Jackson had reduced my pain to a tolerable level and shortly thereafter I was pain free. Highly recommended.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ouch – Oct 24, 2021
It brings me happiness knowing I was able to help... Read More
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Dr. Jackson is caring and responsive. When Dr. Jackson comes into the room he has already reviewed your file and is ready for your appointment. He then explains what is going on in terms lay people can understand. He is really great and I would not hesitate to recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Matt Ensley – Oct 02, 2021
Thank you for your review. I always look over the... Read More
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Dr. Jackson is an excellent doctor. We had a great appointment, in which he checked me our and answer all my questions and concerns. I have been going to him for a number of years and I will continue going to him. There is very little wait and his staff keeps you informed. This doctor know what he is doing. Thank you Dr Jackson. —Wanda Strong
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wanda Strong – Aug 03, 2021
It is the greatest compliment to have a longtime... Read More
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Had my second visit with Dr. Jackson and he continued to provide a pleasurable interaction. Dr. Jackson is super nice and personable, and puts his patients at ease. I would highly recommend him to patients looking for an ENT.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jo K – Jun 11, 2021
I am pleased that your second visit went well and... Read More
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The staff at Dr Jackson’s office was very friendly and efficient during my visits from checking me in to scheduling appointments . Dr Jackson explained everything very thoroughly and made sure I was comfortable and understanding of the information and recommendations he was giving. My first visit was a bit of a wait but second visit I was talking to the Dr within 10 minutes of my appointment time. Realistically sometimes we just have to wait a little longer and that’s understandable. Overall very happy, thank you Dr Jackson and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 26, 2021
I feel very blessed to have a great staff working... Read More
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This doctor is fabulous. Great bedside manner and good sense of humor. He is very thorough and explains everything. His office staff is very friendly and has excellent follow through with anything you need. I would highly recommend this doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A. Coleman – Mar 25, 2021
Thank you for writing this review. Your words... Read More
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I recommend Dr. Jackson to anyone wanting a doctor who listens, answers questions, and cares. He offers helpful information in an unrushed manner. The office staff and his assistants are friendly, kind and helpful as well. I did not need to wait. This was a great doctor visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MM – Feb 25, 2021
Thank you for taking time to leave a review. We... Read More
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What a great team, Great Doctor, Great Staff, very professional, very knowledgeable and very caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marvin H – Feb 05, 2021
We are lucky to have great patients like you.... Read More
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Everything went great
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 15, 2021
It's nice to hear that your visit went well.... Read More
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My first visit to Dr JACKSON.I thought I was loosing my hearing in my left ear. I new right away by his questions, that he understood my problem. He went to work to fix the reason for what I was there, for, 92 years of wax. He did a wonderful job- I now hear ! Thank you DR, Jackson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 05, 2021
I am so delighted that I was able to put you at... Read More
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He is always gracious and kind. He takes time to listen to your concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Faith – Mar 23, 2020
I have always felt that my patients are like... Read More
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Awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Janet Mac Dougall in Kernville, CA – Feb 04, 2020
Thank you for your comment. We are pleased to... Read More
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Excellent, caring physician!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dee – Jan 28, 2020
Thank you for the feedback. We are so happy to... Read More
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Great! I highly recommend him!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
Helpful
Dennis Ruggles – Nov 19, 2019
Thank you for your praise for our office. We aim... Read More
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I've been seeing Dr. Jackson for several years now. Gotta say he's got the best side manner of and Dr. i've seen. He's very knowledgable and clearly answers any questions or concerns. I highly recommend him!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 22, 2019
It's so nice when a patient that has been seeing... Read More
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About Me

biography

Dr. Robert Jackson, MD is a head & neck surgery otolaryngologist in Palmdale, CA and has over 40 years of experience in the medical field. He graduated from University of Southern California Keck School of Medicine in 1982. He is affiliated with...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Los Angeles County - Usc Medical Center

    Residency Hospital
  • Los Angeles County - Usc Medical Center

    Internship Hospital
  • University Of Southern California Keck School Of Medicine

    Medical School, 1982
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

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Dr. Jackson is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Practice

    Robert M Jackson M.D.41250 12th St W Ste C Palmdale, CA 93551
    1

    Practice

    Office43860 10th St W Ste 2 Lancaster, CA 93534
    2

    Affiliated Hospitals

    • Antelope Valley Hospital

      1600 W Avenue J
      Lancaster, CA 93534

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      71%
      Patients said their room and bathroom were always kept clean

      4% higher than the national average

      View all patient feedback
    • Ridgecrest Regional Hospital

      1081 N China Lake Blvd
      Ridgecrest, CA 93555
    Learn more about how Healthgrades measures Hospital Quality