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Dr. Robert Jones, MD

Dr. Robert Jones, MD

Family Medicine*
30+ years of experience

Dr. Robert Jones, MD is a family medicine physician in Macon, GA and has over 30 years of experience in the medical field. He graduated from Mercer University School of Medicine in 1990. He is affiliated with Atrium Health Navicent the Medical Center. He is accepting new patients.

3.6 Star Rating
Based on 23 reviews 3.6 Star Rating (23 reviews)

Practice

3200 Riverside Dr Ste B300 Macon, GA 31210

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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.6
23 ratings, 10 with a written review
5 star
57%
57%
4 star
9%
9%
3 star
0%
0%
2 star
4%
4%
1 star
30%
30%

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Highly Recommend, Dr. Jones will listen to your issues, then explain to you what is going on and possible causes, and then work with you on what tests etc. That needs to be done, Tammy and the office staff are awesome and very efficient
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2025
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Terrible Doctor
More interested in running his mouth about nonsense politics and swearing the whole time. Tried to double charge medicare for a single visit just to write a couple of prescriptions and the billing people couldn't explain any of the charges. Maybe if you are a healthy man you'll be fine going here, but don't expect him to listen if you are a woman.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 22, 2024
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Dr Jones will treat you like Family
Dr Jones and his MA-Tammy are absolutely fantastic. I have a very complicated medical history and Dr Jones and Tammy stepped in and began coordinating a healthcare plan that was and is designed with my disability in mind. They are wonderful with prescribing my maintenance medications and they actually keep me on track for better health. I encourage all to make an appointment with Dr Jones.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jamie Kennington – Dec 15, 2023
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Been going for years
I have been going to Dr Jones for at least 10 years. He actually sits and listens to us.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jen – Nov 07, 2023
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Way better than my dr. Before
He will listen to your complaint, you can get a message to him, he does respond and you can get something called in if you are sick. That is way better than my last primary dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa Hobby – Jan 11, 2023
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Been going to Dr Jones since I was 7 and I’m 32 now Clearly no complaints. He’s been the most helpful and kind dr throughout the years!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
KB – May 21, 2020
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Both visits were uncomfortable and the receptionist was rude. First, this doctor's staff does not answer phones. I had a hard time even getting the first appointment because phone calls were not answered. When I finally got an appointment most of the time was spent with Dr. Jones talking politics, complaining about the medical codes on his tablet and complaining about the person who entered my medical history. My next appointment wasn't much better other than Dr. Jones did finally prescribe a med that helped. I had another appointment scheduled in February. I called from Feb. 1 until the 14 and no one ever answered the phone. My pharmacy has requested refills 3 times and never received a response. It's like he has closed up his practice. Terrible experience and I would not recommend this doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Shirley Hylton – Mar 19, 2020
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So I was told to come in at 2:15.... My appointment was at 2:45. However after waiting over 2 hours I had to leave.... When I told the doctor he didn't even care or apologize!! In fact the women behind the desk did say she was sorry... but his reply very loudly was "oh it doesn't matter!" What in the world! You don't treat people like this! And I'm out $30 for nothing. Plus wasted a day off. I'll keep looking for a good doctor, they're out there....this just isn't the place.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jessica in Macon, GA – Jun 22, 2018
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I wrote the most recent review ,need to add that I was able to talk more with the staff and not so angry , but will pay a bill undeserved. Dr.Jones is a good doctor !He is not aware of my problems in this issue and, sadly, I have to have an appoint mentioned to tell him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Patient in Macon, GA – Jun 09, 2017
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Customer Service with Patient Receptionist awful.Very rude,whole practice would be more pleasant,if you had a more caring,receptionist at the front desk
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Anthony Veal in Macon,Ga – May 15, 2017
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About Me

biography

Dr. Robert C. Jones is a board certified doctor in Macon, GA. He specializes in family medicine and has over 25 years of experience. He received his medical degree from Mercer University School of Medicine and completed his residency at Medical University of South Carolina.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of Sc Family Medicine

    Residency Hospital, 1993
  • Medical University Of South Carolina Family Medicine

    Residency Hospital, 1993
  • Medical University Of South Carolina

    Internship Hospital, 1991
  • Mercer University School Of Medicine

    Medical School, 1990
  • Emory University

    Undergraduate School, 1985
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • American Medical Asociation Physicians Recognition Award, 2003 to da

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Locations

Practice

Robert C Jones MD LLC3200 Riverside Dr Ste B300 Macon, GA 31210
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Atrium Health Navicent the Medical Center

    777 Hemlock St
    Macon, GA 31201

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    69%
    Patients said that doctors always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality