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Dr. Robert Shaw, MD

Dr. Robert Shaw, MD

Cosmetic, Plastic & Reconstructive Surgery*

Dr. Robert Shaw, MD is a plastic surgeon in Springfield, MO. He is affiliated with Cox Medical Center South. He is accepting new patients.

4.5 Star Rating
Based on 33 reviews 4.5 Star Rating (33 reviews)

CoxHealth - Plastic Surgery

3555 S National Ave Springfield, MO 65807

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Dr. Shaw's Reviews

Likelihood to recommend Dr. Shaw

4.5
33 ratings, 12 with a written review
5 star
85%
85%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
9%
9%

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Good surgeon. However, I don't appreciate his political comments during follow up appointments.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Office environment
3 others found this helpful
Helpful
Lisa – Mar 12, 2021
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I was diagnosed with breast cancer in February of this year 2020 , I was referred to him by another survivor who chose Dr Shaw , I am recovering from my 4th surgery in 10 months from Dr Shaw and I can tell you I really felt care and compassion every single time I was in contact with Dr Shaw and his office , all of the staff is amazing , Kimberly and Kristen gets a shout out too , I’m truly blessed to have such a great team to get me through the scariest journey I have ever been on and I’m only a week post op from exchange surgery for Breast Reconstruction and I actually look like I did before breast cancer, it’s unbelievable and I am grateful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Breast Reconstruction – Dec 18, 2020
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Dr. Shaw and all of his staff, are amazing! They have explained everything to me, and held my hand the entire journey. They all really care about how you are and feel. I received a breast reduction, and I could not be happier. He did an outstanding job. I am so happy with the results, and the care i received before and after the sugary from the entire staff. Dr. Shaw has the best bedside manner, really listens to understand. A big shout out to: Dr. Shaw, Dr. Austin, Nick, Colin, Kristen, Pam
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Debbie Baker in MO – Feb 23, 2019
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Dr Shaw is the very best plastic surgeon in Springfield,Mo. I would highly recommend him and his wonderful office staff if ever anyone is in need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lynn in MO – Dec 05, 2018
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I've had 3 surgeries and lip fillers done by Dr.Shaw and am very happy with the work he did,i highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rachel McKinney in Joplin,mo. – Mar 24, 2018
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I have a patient of Dr. Share for 3 years. Within that time I have had several surgeries. Another this week. Dr. Shaw is compassionate and caring. Never rushes, his Kimberly is awesome. His expertise and knowledge is not shadowed by anyone. At almost 60, miracles are given by God. But you can grow old with pride with this man helping you along your path.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Nada in Ft. Wayne IN. – Mar 04, 2018
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Dr. Shaw never asked if we were happy with the outcome. Even worse, when asked about concerens instead of listening he just gave a canned answer that hopefully it will improve over time or this is just the way it is...as he was taking off his gloves to run out the door. He seems to cares more about moving to the next account than making sure the individual is satisfied. It was like dealing with a timeshare salesman never knowing for sure what you are buying and ignored after the sale.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dec 24, 2017
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I feel he lacks empothy and cares more about getting to the next person scheduled. I payed him for three procedures. I'm very disappointed in the outcome. His revision policy is not fare so I highly recommend everyone to think twice about this doctor.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Springfield, MO – Feb 24, 2017
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He is always very prompt with appointments, yet never makes you feel rushed. He has made a great commitment to making sure I felt satisfied with my results as a patient, and valued as a person. I have never had a doctor who I have felt such compassion from. He is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 01, 2016
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Dr. Shaw performed a Bilateral Breast Reconstruction following my Bilateral mastectomy. The course of the treatment included breast tissue expanders implanted at the time of my mastectomies, removal of the breast expanders w/implantation of silicon breast implants, & nipple construction. This involved several visits (roundtrip = 200 miles). As a former surgical nurse, I rate my experience as excellent!! I was always treated with compassion & respect by Dr. Shaw and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
CLM in Rolla, MO – Feb 26, 2016
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Perfect. Does NA for Dupuytren's Contracture. Was fast, friendly, very efficient. Great manner and excellent PA. Did not have to travel to St. Louis to get this done. Very happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
PS Doody in Squires, MO – Jan 30, 2016
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Saw him die two minutes. He said he would be back but never did and I had plenty of questions to ask that never got an answer.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Justin in ava, mo – Jan 27, 2016
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About Me

care philosophy

As a renowned and board-certified plastic surgeon, Dr Robert B Shaw Jr. works with each patient to achieve her or his personal aesthetic and reconstructive goals. Dr Shaw is highly sought after for his expert work and focuses on providing a caring,...read more

biography

As a renowned and board-certified plastic surgeon, Dr. Robert B. Shaw Jr. works with each patient to achieve her or his personal aesthetic and reconstructive goals. Dr. Shaw is highly sought after for his expert work and focuses on providing a...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University

    Medical School
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

CoxHealth - Plastic Surgery

CoxHealth - Plastic Surgery3555 S National Ave Springfield, MO 65807
1

Affiliated Hospitals

  • Cox Medical Center South

    3801 S National Ave
    Springfield, MO 65807
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality