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Dr. Robert Waterford, MD

Dr. Robert Waterford, MD

Cardiothoracic Surgery*
30+ years of experience

Dr. Robert Waterford, MD is a cardiothoracic surgeon in Kahului, HI and has over 30 years of experience in the medical field. He graduated from Stanford University in 1991. He is affiliated with medical facilities such as The Queens Medical Center and Hilo Medical Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 13 reviews 4.4 Star Rating (13 reviews)

Practice

385 Hukilike St Ste 210 Kahului, HI 96732
Telehealth available

Make an Appointment

Dr. Waterford is a Healthgrades Choice provider in Cardiology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Waterford specializes in the area of Vascular Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Waterford's Reviews

Likelihood to recommend Dr. Waterford

4.4
13 ratings, 7 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Wonderful doctor
His professional and caring personality with BEST STAFF too! I healed as he stated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
VJMall – Aug 13, 2024
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Love this Doctor...love his staff! They make you feel comfortable & welcome. I don't trust most Doctors and am super afraid of needles. I had a knarly vein on my leg removed July 2020. Dr. Waterford easily performed the operation and made it (believe it or not) a fun experience. I, totally, trust this Doctors and his staff. Every single person who works for him is friendly, courteous, caring & forthright. They don't play games and leave the patients wondering what is going on. They go over & over & over everything. I highly recommend Waterford Vein Clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terri Thomas – Nov 25, 2021
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Dr Waterford replaced my aortic valve in 2007 and saved my life.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Nelson Burns in Albuquerque, NM – Aug 09, 2018
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Easily the worst medical office staff I have seen in my 26 years as a health provider in Hawai?i. Phone calls returned weeks late, rudeness, zero personal accountability. Good luck.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Makawao, HI – Oct 08, 2017
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Another very poor doctor are mmmc the worst medical center on the planet. You would be better off getting care in third world country. I would not let this crook touch a mutt
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Kimo in Boulder, CO – Apr 19, 2017
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I have a leg ulcer size 4by3 very painful and annoying , upon my initial visit and 3 times a week wound care his staff is outstanding and his treatment facility is meticulously clean and comfortable. Dr. Waterford himself is very professional and extremely good at patient relations. Having them treating me has been made this problem go from unbearable to manageable an I thank him and staff for the difference they have made helping me deal with this horrible wound. Mega Mahalo
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Thomas in Makawao, Hawaii – Dec 15, 2016
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Six months ago I had ablation for ugly varicose veins on both legs. My care with Dr. Waterford and his staff was off the charts. I felt cared about and expertly taken care of by all of them. I had NO pain post surgery!None! Six weeks k ate I began running again. The greatest testimony came two weeks ago...out if the mouth of my three year old granddaughter. She had her hand on my keg and Saud "Nina,your legs look young. They're beautiful!" She didn't kniw anything about my surgeries. Wow!Debbi
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Debbie K in Lahaina,HI – Sep 23, 2016
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Leave a review

How was your experience with Dr. Waterford?

About Me

care philosophy

Dr. Waterford is the Medical Director of Waterford Vein Institute of Hawaii, a vein-dedicated facility specializing in the latest treatment modalities for venous disease including varicose and spider veins. He provides only the highest standard...read more
  • Cardiothoracic Surgery

  • Cardiology

  • Thoracic Surgery

  • General Surgery

  • Vascular Surgery

  • Vascular Sonography

  • Phlebology

  • Vascular Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Msu/spectrum Butterworth

    Fellowship Hospital, 2006
  • Cleveland Clinic

    Fellowship Hospital, 2000
  • University Of Pennsylvania Hospital

    Fellowship Hospital, 1999
  • University Of Michigan Hospital

    Internship Hospital, 1997
  • Stanford University

    Medical School, 1991
  • Stanford University School Of Medicine

    Medical School, 1991
  • Northwestern University

    Undergraduate School, 1985
  • Northwestern University Feinberg School Of Medicine

    Undergraduate School, 1985
American Board of Medical Specialties®
American Board of Surgery®
Vascular Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Waterford is a Healthgrades Choice provider in Cardiology

    Read our methodology

    Locations

    Practice

    Pacific Rim Cardiovascular Inc.385 Hukilike St Ste 210 Kahului, HI 96732
    1

    Affiliated Hospitals

    • The Queens Medical Center

      1301 Punchbowl St
      Honolulu, HI 96813
      Recipient of 6
      hospital awards

      Outstanding Patient Experience Award™ (2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Queen's North Hawai'I Community Hospital

      67-1125 Mamalahoa Hwy
      Kamuela, HI 96743

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home

      4% lower than the national average

      74%
      Patients would recommend the hospital to friends and family

      1% higher than the national average

      View all patient feedback
    • Hilo Medical Center

      1190 Waianuenue Ave
      Hilo, HI 96720
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      81%
      Patients said that doctors always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality