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Dr. Rodolfo Fierro-Stevens, MD

Dr. Rodolfo Fierro-Stevens, MD

Pediatric Neurology*

Dr. Rodolfo Fierro-Stevens, MD is a pediatric neurologist in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients and telehealth appointments.

2.1 Star Rating
Based on 34 reviews 2.1 Star Rating (34 reviews)

At a Glance

  • Area of ExpertiseDr. Fierro-Stevens specializes in the area of Neurology with Special Qualification in Child Neurology. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalNeurosciences Excellence Award™ See hospitals
  • Clean HospitalPatients said the hospital this doctor practices at is clean. See hospitals

Experience Check

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Dr. Fierro-Stevens' Reviews

Likelihood to recommend Dr. Fierro-Stevens

2.1
34 ratings, 11 with a written review
5 star
24%
24%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
71%
71%

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If I could leave a negative 5 star rating I would.
He does not care to answer questions or explain anything. He is ready for you just to leave and not ask anything. He doesn’t go over options for treatment he just automatically prescribed medication. And later I told him I was concerned because she was experiencing side effects and he said well medication has side effects and I told him if he could lower the dosage or change it and he said well thats what I prescribe. He is very dismissive. Save yourself the headache and have your children receive the correct treatment that they deserve.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 06, 2023
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Excellent skills & child interaction w/autism
I used to watch him carefully have children sit in a circle and sit on the floor with them and give The child and parents his undivided attention. Wonderful staff too. A+++
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2022
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Rude closed early
I called and the lady at the front desk was extremely rude and dismissive I haven't even gone to an appointment yet and treated terribly
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Ashley De la rosa – Mar 16, 2022
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super super nice and attentive staff! very fast and waits weren’t long.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mariana Evangelista – Sep 11, 2021
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Dr. Fierro sees my two children, I have never had a problem getting an issue resolved whether it's a prescription, a referral or anything else. Dr. Fierro always takes his time addressing my concerns and he answers all of my questions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
8 others found this helpful
Helpful
Sep 08, 2021
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He is not interested in the well being of your child. Dr. Fierro wants to push meds on your child and if you refuse he will be rude and say he will not be your neurologist. Has no ethics. Go else where. Just refuse meds and see what happens. You been warned.
What went well
No results
What could be improved
No results
12 others found this helpful
Helpful
Sep 05, 2020
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I would not recommend him at all. I am currently looking for a new doctor for my daughter. He is rude, doesn’t listen to anything you say and just wants to throw any med out there. I’m over his staff as well. They are slow and very rude. Take it from me DO NOT bring your children to him.
What went well
No results
What could be improved
No results
13 others found this helpful
Helpful
Jan 17, 2020
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Very rude staff, Worst experience ever! This Dr. was very condescending and rude. Never again!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Apr 25, 2018
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Condescending, rude and fails to really investigate/research patients diagnosis. He was reading about my daughter’s diagnosis off the internet and referring to online images because he hadn’t even seen her MRI. Travel, network, do whatever you need to do to take your child to another dr. I wouldn’t recommend this dr to my worst enemy. He’s awful! Truly does not care about his patients.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
El Paso, tx – Nov 14, 2017
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Worst staff and referral experience in my whole 43 years of life!!! Save yourself the headache and find another office and doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
11 others found this helpful
Helpful
El Paso, TX – Jul 22, 2017
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Not well organized from Doctor to staff, staff seem to be lost, take long for prescription(s), referals, appointments, etc. Was told short on staff. On my last appointment was not informed of referral to some specialist or when visit will be. Three weeks later went to picked up the progress report that was suppose to be handed to me on that day. Now I have to call office to schedule the 6 month follow up appointment and get the referal to some specialist.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
El Paso, TX – Feb 23, 2016
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About Me

biography

Dr. Rodolfo Fierro-Stevens, MD is a pediatric neurologist in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients and telehealth appointments.
  • Pediatric Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor University

    Fellowship Hospital
  • State University Of New York

    Residency Hospital
  • State University Of New York

    Internship Hospital
  • University Autonoma De Cd. Juarez

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology with Special Qualification in Child Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Las Palmas Medical Center

    1801 N Oregon St
    El Paso, TX 79902
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Del Sol Medical Center

    10301 Gateway Blvd W
    El Paso, TX 79925
    Recipient of 30
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in stroke care and cranial neurosurgery

    Neurosciences Excellence Award™ (2025, 2024)

    Superior clinical outcomes in stroke care and cranial neurosurgery

    View all awards
Learn more about how Healthgrades measures Hospital Quality