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Dr. Ronald Shashy, MD

Dr. Ronald Shashy, MD

Ear, Nose, and Throat*

Dr. Ronald Shashy, MD is a head & neck surgery otolaryngologist in Georgetown, KY. Dr. Shashy has extensive experience in Sleep Apnea. He is affiliated with medical facilities such as Saint Joseph Berea and Frankfort Regional Medical Center. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 45 reviews 3.3 Star Rating (45 reviews)

Practice

1140 Lexington Rd Ste 102 Georgetown, KY 40324
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Shashy specializes in the areas of Otolaryngology, Otolaryngology-Head and Neck Surgery, Sleep Medicine & Sleep Medicine. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Shashy's Reviews

Likelihood to recommend Dr. Shashy

3.3
45 ratings, 27 with a written review
5 star
56%
56%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
40%
40%

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Very Helpful and Thorough
Dr. Shashy has treated me for Tinitus, Sleep Apnea, and other sinus related issues. He has been very thorough and very attentive to my needs. I always enjoy our discussions and appreciate his attentiveness. Highly recommend visit Dr. Shashy for any ENT issue you might have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jason C. – Feb 24, 2025
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Arrogant and Self-Absorbed
Dr. Sashy had not reviewed previously provided scans and reports nor did he listen to the patient's complaints. He was much more interested in arguing with the patient and promoting himself. Time wasted!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Feb 23, 2025
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Saved my quality of life
I’m 35 years old and woke up with my hearing significantly diminished on one ear with pressure and pain. I went to an urgent care and my primary care doctor. They weren’t even close to giving me the right treatment. They tried to schedule me to a different ENT 2 weeks out. I called Dr. Shasy’s office and they got me in THAT DAY! He walked in, listened to my story and my symptoms, and diagnosed me in 5 minutes. I did some testing with the audiologist which confirmed my sudden hearing loss. Dr. Shasy explained the research, shared that it was 99% chance that the nerve connecting my brain to my ear had been attacked by a virus, and gave me what he felt was the best treatment plan. Well, it worked! My hearing is back 100% with no pressure or pain in my ear. Turns out this is a time based treatment, the faster the diagnosis and treatment the higher likelihood of a positive outcome. Dr. S isn’t about the fluff, he’s about curing his patients. If you want results, see Dr. Shasy.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kyle Norton – Jun 25, 2024
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I’d give 0 stars if I could!
The bedside manners were terrible. He made assumptions about me before even asking questions and didn’t let me speak. It was to the point that I even started crying during the visit and no one stopped to ask why. Will never go back and highly do not recommend.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
May 14, 2024
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Poor Scheduling
They are nice and Dr is great but…..Third visit - third time the wait was almost an hour. The appointment was set for weeks!! This is terrible time management. Today’s appointment was supposed to be 11 and were called to see if we could come in at 10. Got there and still waited an hour. This should be addressed. ASAP.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Long wait times
Helpful
M – Feb 14, 2024
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Lack of professionalism of staff.
I called his office to see how long it would take to get a patient copy of sleep lab tests. was told it would be over a month. In all fairness, I don't know if Dr. Shashy is proficient yet in treatment. His staff was very rude and condescending on the phone. Here are the standards for test results that seem common around the country: (So, for most sleep labs, the results are available within four to seven days and at the latest, two weeks in some sleep labs. So it’s somewhat variable, but usually within a week the sleep lab results are available to the patient and the doctor, the referring doctor.) I am not very pleased.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Feb 15, 2023
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I was very impressed with my visit with Dr. Shashy.! He was courteous, pleasant, and asked question about my 85 years worth of ear and hearing problems.! He was very attentive to my answers and asked follow up questions, then performed the procedures I was there for.! All in all, my first visit with him was a memorable medical experience, and my first visit will definitely not be my last visit.!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dean A. Dunham – Nov 03, 2022
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Patronizing and inept
Misdiagnosed me. Asked questions and then mockingly answered for me. Gave me the wrong medications for the problem. Now I may lose hearing in that ear
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
K. M. D. – Jun 30, 2022
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I'm a nurse myself so I have been trained in care and expectation. This guy was rude, vulgar, and made you feel as if you were bothering him by being in his office. Rushed in and out. He wouldn't answer any questions.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Aug 20, 2021
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Dr. Shashy is the rudest doctor I have ever had the misfortune to encounter. I told one of his staff members that I was uncomfortable because the patients in the waiting room and even one of the staff members were not wearing masks. She apparently told him, so he comes in to the exam room and says he isn’t comfortable treating a patient that is concerned about masks. He then goes on a tirade about how masks are just a bunch of nonsense and that they don’t do anything to prevent the spread of COVID. He wasn’t even wearing his mask correctly. I can’t speak to his competence as a doctor because I left before any treatment.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 23, 2021
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Dr. Shashy is one of the all time worst physicians I have ever been to. During Covid; he didn't wear his mask until he came near me. He was only interested in what type of insurance I had. He literally didn't listen to anything I had to say and literally walked out the door when I was trying to speak with him. Worst physician ever. He should be ashamed of himself. Staff is friendly and competent.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
ML – Sep 16, 2020
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He didn’t seem to care about tinnitus, and wanted me to do a sleep study and a psych evaluation. I feel like he blew me off , and probably talked more to me when I was leaving.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 22, 2020
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Dr. Shashy is thorough and able to make medical jargon easily understood. He has literally left no stone unturned to ensure my wellbeing im regards to my sleep patterns. I couldn’t recommend him more highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steven Thompson – Jul 15, 2020
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Dr.Shashy is very personable. He did my tonsillectomy and also took care of me when I had a post op bleed on day 13 (very RARE) He was so sweet and actually slept in the room down the hall from me that night after my emergency bleed in case I needed him. that is DEDICATION
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
ashley – Apr 28, 2019
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Dr Shashy is a great Dr I have been very satisfied with the treatment he has provided me with. I would highly recommend him .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dan in Georgetown, KY – Mar 26, 2019
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Awesome doctor! I have been a patient for several years. He has treated me for sinus infection, suspicious lesions and throat infections. Waiting time is a little longer but he always spends a lot of time with me!! He thoroughly explains things to me. His staff is always friendly and gives me an appointment in a timely manner. I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Steve in Georgetown, KY – Jan 31, 2019
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He is a wonderful knowledgeable doctor. He was able to access and provide care quickly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 17, 2019
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Professional and to the point, Dr. Shashy answered all of my questions and took care of the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 29, 2018
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I initially brought my son with special needs to Dr. Shashy. He was quickly referred to a pediatric ENT at UK who got right on the problem and scheduled surgery. I then personally saw Dr. Shashy for my own issues. He explained things well, and gave me a referral for physical therapy. He can be quite to-the-point, but I would expect no less from a military vet. Thank you for your service, Dr. Shashy ... both in the military and in the medical field!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lexington, KY – Dec 16, 2018
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Great Dr., makes sure I understand my care. Dr. Shashy has been wonderful to work with and I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jonathan Baalke in Georgetown, KY – Sep 27, 2018
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About Me

care philosophy

We are committed to a "patient first" philosophy as imparted during my Mayo Clinic training.  We aim to deliver the highest level of medical care to each individual patient.  Excellence is our goal.
  • Ear, Nose, and Throat

  • Sleep Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clinic-rochester

    Residency Hospital, 2004
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Sleep Medicine
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Sleep Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

The Center for Better Hearing LLC1140 Lexington Rd Ste 102 Georgetown, KY 40324
1

Practice

Office279 Kings Daughters Dr Ste 202 Frankfort, KY 40601
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 6:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 6:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 6:00pm
  • Directions

Practice

Office120 N Eagle Creek Dr Ste 102 Lexington, KY 40509
3

Affiliated Hospitals

  • Saint Joseph Berea

    305 Estill St
    Berea, KY 40403
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    91%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • Saint Joseph East

    150 N Eagle Creek Dr
    Lexington, KY 40509
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Georgetown Community Hospital

    1140 Lexington Rd
    Georgetown, KY 40324

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality