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Dr. Russell Smith, MD

Dr. Russell Smith, MD

Otolaryngology-Head and Neck Surgery*

Dr. Russell Smith, MD is an otolaryngology-head and neck surgery specialist in Jacksonville, FL. He is affiliated with HCA Florida Memorial Hospital. He is accepting new patients.

3.4 Star Rating
Based on 7 reviews 3.4 Star Rating (7 reviews)

At a Glance

  • Areas of ExpertiseDr. Smith specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at HCA Florida Memorial Hospital

Experience Check

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

3.4
7 ratings, 4 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
14%
14%
1 star
29%
29%

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The best word to describe him is “master”, he is an excellent doctor, he operated on me for a complex diagnosis of osteomyelitis with Dr. Domack and they explained to me in detail the risks and consequences that the operation would have, everything went very well and I will be eternally grateful for his professionalism and humanity.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gisela S – Mar 03, 2025
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The Best
My experience with Dr Smith was life-saving and fantastic. This is a doctor you want in your corner when you are facing issues like cancer. He is professional and confident and highly respected in this field. He is the doctor known to not sugarcoat things but also is compassionate with his patients. He was very reassuring to me and was quite the warrior in my battle against cancer. If you want the best of the best forehead and neck then go straight to him. You will not regret it.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
GTurner – Oct 04, 2023
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I arrived 15 minutes early as directed for my appointment and then waited for 1 hour and 45 minutes to see Dr. Smith. Dr. Smith is a nice pleasant person but didn't give me much clarity on my situation and lacked confidence. It would have been comforting for him to admit he didn't have a few answers, but instead he just kind of worked around my questions like a politician. I will not return to see him again and found another provider.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
3 others found this helpful
Helpful
Lincoln, NE – Aug 10, 2016
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Short with explanations, kind of arrogant and I just did not feel comfortable with him. In addition he was 1 1/2 hours late getting to me after I checked in and that was disappointing.
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Lincoln, NE – Aug 03, 2016
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About Me

care philosophy

We understand a cancer diagnosis is life changing, and we are dedicated to taking an individualized approach to head and neck care where your questions are answered.

biography

Dr. Russell Smith is a board certified, fellowship trained otolaryngology surgeon specializing in the multidisciplinary treatment of head and neck cancer. He has provided trusted surgical care to patients for over 20 years. Dr. Smith is focused...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Iowa

    Fellowship Hospital
  • University Of Missouri

    Residency Hospital
  • University Of Missouri

    Internship Hospital
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • HCA Florida Memorial Hospital

    3625 University Blvd S
    Jacksonville, FL 32216
    Recipient of 26
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality