Dr. Sandra Arca, MD

Extremely rude, condescending, and dismissive. Couldn’t get out of the room fast enough, or ask one question without her acting like she was put out and annoyed. All while hanging out of the room into the hallway. She MIGHT has spent two whole minutes in our room before saying she would get a print out (the summary page) and we could leave and just turned around and walked out. I had to blurt out my question before she was completely out of the room and she all but rolled her eyes. It was ridiculous and unsettling. I had to then take my already sick son to another Cook Children’s facility (we were at the Alliance Urgent Care) because I was concerned about possible meningitis. We love cooks and trust them but Sandra Arca, MD is the worst dr I have ever seen. It’s this kind of attitude and lack of caring that can cause you to miss something that could end up being life threatening. I will be filing an official complaint as well.

Fantastic! Fantastic! That’s Dr. Sandra Arca!! She is not a dr that is afraid to tell you the hard stuff that sometimes we don’t WANT to hear but NEED to hear! She will always stand up for what is right for her patients. She values and respects her patients privacy. I couldn’t be more thankful to have someone care for my daughter in the manner that she does. My daughter is becoming a young adult and she is comfortable speaking with Dr. Arca about anything! Dr. Arca has walked us through some dark times and she has done it WITHOUT judgement!!! Thank you Dr. Arca!!!

Dr Arca is rude, condescending & uncaring. She could care less about hearing concerns & scolds parents if they disagree with her. I wanted to delay my daughters HPV vaccine until 12 yo appointment & she spoke to me like I was a complete idiot. There are too many great doctors within Cookes to put up with this horrible woman.

We moved to Flower Mound and required a doctor for my son. I made an appointment with Dr. Arca to start the process for evaluating ADHD as my son was showing many criteria and was having issues in school and after school activities. She was 45 minutes late to our first appointment and immediately was on the offensive about disagreeing about evaluating my son concerning ADHD. Mind you, she hadn't seen him before, didn't spend any time talking to him, or observing him. Her only fixation was his age (4.5). She disagreed with his schools because they are "all mostly wrong". Further she said they don't even start considering it until age 6, which I found after the appoint the American Association for Pediatrics changed their age guideance from 6 to 4 in 2011 (it is now 2019). She didn't listen to my descriptions and ended the appointment by leaving without any indication we were finish (5 minute appointment). Very unprofessional and operated on her own agenda rather than helping.

I will NEVER bring my child to this office again! I brought my child in 3 weeks ago for a horrible cough and congestion lasting 5 days. The doctor disregarded what I told her and all of her symptoms and sent us home with no antibiotics. 3 wks later We returned bc the cough is worsening PLUS fever. She gave her No antibiotics AGAIN For cough saying “she wasn’t worried abt it”. We went straight to an ER clinic and they instantly diagnosed her with extreme CROUP. UNBELIEVABLE. Never again!!!

I took my son in for the first time. He does have odd symptoms but I do not feel she took the time to listen and put all the symptoms together. She dismissed my concerns and gave generic excuses for his symptoms. One being constipation even though I said he had gone to the bathroom regularly. It is now days later and my son has 102 fever and a rash over his entire body.