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Dr. Sandy Serna, MD

Dr. Sandy Serna, MD

Family Medicine*

Dr. Sandy Serna, MD is a family medicine physician in San Juan Capistrano, CA. She is affiliated with medical facilities such as MemorialCare Saddleback Medical Center and MemorialCare Long Beach Medical Center. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Office Hours

Monday

8 am
to
5 pm

Tuesday

8 am
to
5 pm

Wednesday

8 am
to
5 pm

Thursday

8 am
to
5 pm

Friday

8 am
to
5 pm

Saturday

Closed

Sunday

Closed
Call us 24/7 to securely book an appointment
31001 Rancho Viejo Rd Ste 200
San Juan Capistrano, CA 92675

Locations

MemorialCare Medical Group - San Juan Capistrano

MemorialCare Medical Group - San Juan Capistrano31001 Rancho Viejo Rd Ste 200 San Juan Capistrano, CA 92675
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions
New Patient?
(714) 415-4149

At a Glance

  • Area of ExpertiseDr. Serna specializes in the area of Family Practice. See board certifications
  • Easy SchedulingPatients said scheduling was easy. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

More Family Practitioners at MemorialCare

Experience Check

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Dr. Serna's Reviews

Likelihood to recommend Dr. Serna

2.6

5 ratings, 5 with a written review
5 Star
20%
20%
4 Star
0%
0%
3 Star
20%
20%
2 Star
40%
40%
1 Star
20%
20%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Aug 01, 2024
×Post a ResponseAre you Dr. Sandy Serna, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 27, 2024
×Post a ResponseAre you Dr. Sandy Serna, MD?
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Feb 25, 2024
×Post a ResponseAre you Dr. Sandy Serna, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Melody S. – Jul 27, 2023
×Post a ResponseAre you Dr. Sandy Serna, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Luana Thermos – Jun 04, 2023
×Post a ResponseAre you Dr. Sandy Serna, MD?

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About Me

Watch Dr. Serna's Video

care philosophy

Our goal is to provide medical services that enhance the health of the people and communities we serve We are committed to providing the care you need when and where you need it at a low cost and with excellence We re here to be your partner in...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ross University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • MemorialCare Orange Coast Medical Center

    18111 Brookhurst St
    Fountain Valley, CA 92708
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • MemorialCare Saddleback Medical Center

    24451 Health Center Dr
    Laguna Hills, CA 92653
    Recipient of 25
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • MemorialCare Long Beach Medical Center

    2801 Atlantic Ave
    Long Beach, CA 90806
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality