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Dr. Scott Phillips, MD

Dr. Scott Phillips, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Scott Phillips, MD is a head & neck surgery otolaryngologist in Carmel, IN and has over 30 years of experience in the medical field. He graduated from Indiana University School of Medicine in 1990. He is affiliated with medical facilities such as IU Health West Hospital and Hendricks Regional Health. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 24 reviews 4.2 Star Rating (24 reviews)

Practice

12188A N Meridian St Ste 375 Carmel, IN 46032
Telehealth available

Dr. Phillips is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Phillips specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Phillips' Reviews

Likelihood to recommend Dr. Phillips

4.2
24 ratings, 17 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

Your trust is our top concern.

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The best!
Dr. Phillips came highly recommended by a couple of people I know and he did not disappoint, he is one of the kindest doctors I have ever met. He gave me hope with long suffering sinus issues I’ve had and seems to really know what he’s doing. You won’t regret going to him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 21, 2025
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Dr. Phillips Is Phenomenal!
Dr. Phillips is truly a phenomenal ENT doctor. I first met him over 20 years ago when he cared for my youngest daughter in the NICU. His compassion, expertise, and attentiveness during such a delicate time left a lasting impression on our entire family. He not only helped her through those critical early days but continued to provide exceptional care as she grew.Now, all these years later, Dr. Phillips is seeing my grandson — and he is just as kind, knowledgeable, and dedicated as ever. It’s rare to find a doctor who consistently maintains such a high level of care and connection with patients across generations. I have always trusted him with my family's health and will continue to refer him to anyone in need of an outstanding ENT specialist. We are so grateful for him!Dr. Phillips’ staff was also very kind and professional during our last visit. I truly appreciated their warm demeanor and willingness to help — they made the experience smooth and pleasant.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Very accommodating and thorough
Dr. Phillips is the best! Very friendly, approachable and very thorough in his evaluation of my issue. You will see and understand quickly why he is a specialist.The staff, very prompt and the audiologist was quick and precise in her work.Thanks you Dr Phillips and team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom Robbins – Apr 04, 2025
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Best ENT around
Dr Phillips is an Amazing Dr. I highly recommend him & Trust him completely for all ENT care. He has removed my tonsils & I have seen him for any other issues through the years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Barton – Apr 02, 2025
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Likeable, kind Dr. Scott Phillips
Never have to wait long for Dr. Phillips. He prompt and very thorough. Nice touch - he always walks me out to appointment desk. Very nice!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2025
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Great experience
Dr. Phillips was outstanding. He was compassionate and made sure all of my questions were answered. Excellent bedside manner. Took time to explain what was going on and did so in a way that was understandable. I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura S. – Jan 30, 2025
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Welcoming
Dr. Phillips was very knowledgeable, easy going and effective. Dr. Phillips was approachable attending to my ear issues. Dr. Phillips listened to and performed processes to assist with my hearing. The staff were plesant and helpful. The Audiologist performed tests and setup wonderfully.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2025
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Amazing experience
He listens, is patient, and really cares to solve the issue and find the cause. We have had such an amazing experience with him and his office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2024
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Excellent Doctor!
Short wait time, excellent bedside manner. Took his time talking WITH me ( not to…). Highly recommend this doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don W – Aug 18, 2024
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The best ENT for littles!
He is so patient with young children, has a great bedside manner, prioritizes patient comfort, and is overall just a great doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hannah Dooley – Mar 16, 2024
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Excellent
Very caring, courteous, competent and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 01, 2024
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Dr Phillips. The best
Dr Phillips and his audiologist, Haley, are very kind and compassionate. I highly recommend their practices!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 09, 2024
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Top Notch Otolaryngologist
I find Dr. Phillips presents his extensive knowledgeable in the field in a way that is easy to understand. He does the same with presenting options for solutions to any issues discovered during his complete and thorough examination during which he patiently listened to any and all of my complaints.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim F. – Oct 26, 2023
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Horrible! Sent me away saying I had barely any allergies.. come to find out with another allergist I'm extremely allergic to all the grasses. I've been dealing with allergy issues since march now till august. The first time I saw him he spoke to me like I was dumb looked in my nose ears and throat and said he was sending me to a lung doctor. I saw him again for a follow up where his young interns laughed while taking notes and he said i've done all I can your allergies are mild (only had a blood test) .. saw an amazing allergist who took the time to skin test me and found what I am truly allergic to. Don't go to this doctor he was so rude to me and I rarely even see doctors so he wasted my money and took it and my insurance and gave me no answers. He doesn't deserve to practice if he treats patients like that.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 04, 2020
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He was excellent. He is very knowledgeable, professional and kind. The procedure was completed exactly as described and the recovery was uneventful. I would highly recommend him to anyone in need of a ENT services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Bruce B. Wiland – Aug 10, 2019
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I saw Dr. Phillips today. He spoke down to be like I was a small child, even though I'm an adult. The second I questioned him at all he became angry with me. I tried to ask legimate medical questions because I had concerns about overlapping conditions and he refused to answer any of them, instead he yelled at me and attempted to bully me into just doing what he said. It was disturbing. The fact that he wouldn't listen to any of my medical concerns worries me greatly for his patients safety.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Carmel, IN – Nov 14, 2018
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He performed surgery on my child, had us rotating ibuprofen in with other pain meds & a few days later my daughter was hemorrhaging. She then had to wait in ER for one of Dr Phillips fellow Doctors to do emergency surgery, not Dr Phillips. She lost so much blood she almost needed a transfussion. We had to take her to the ER 3 times in two weeks with complications: twice she was hospitalized over night. Not once did we hear from Dr Phillips & he refused to see us the wk after emergency surgery
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
23 others found this helpful
Helpful
Mandy Vani in Indianapolis, IN – Nov 02, 2016
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About Me

biography

Dr. Scott Phillips, MD is a head & neck surgery otolaryngologist in Carmel, IN and has over 30 years of experience in the medical field. He graduated from Indiana University School of Medicine in 1990. He is affiliated with medical facilities such...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wilford Hall Mc/usaf

    Residency Hospital, 1997
  • Indiana University School Of Medicine

    Medical School, 1990
  • Butler University

    Undergraduate School, 1986
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Phillips is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    St Vincent Medical Group Inc12188A N Meridian St Ste 375 Carmel, IN 46032
    1

    Practice

    St. Vincent Medical Group Inc.590 Pit Rd Brownsburg, IN 46112
    2

    Practice

    Iu Health Ear Nose & Throat-Avon1115 Ronald Reagan Pkwy Ste 254 Avon, IN 46123
    3

    Practice

    Mid America Clinical Laboratories LLC2001 W 86th St Indianapolis, IN 46260
    4

    Affiliated Hospitals

    • Hendricks Regional Health

      1000 E Main St
      Danville, IN 46122
      Recipient of 7
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      82%
      Patients would recommend the hospital to friends and family

      17% higher than the national average

      View all patient feedback
    • Ascension St. Vincent Carmel

      13500 N Meridian St
      Carmel, IN 46032
      Recipient of 7
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      81%
      Patients said that doctors always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    • Ascension St. Vincent Fishers

      13861 Olio Rd
      Fishers, IN 46037

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality