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Dr. Serena Young, MD

Dr. Serena Young, MD

General Practice (Physician Assistant)*

Dr. Serena Young, MD is a general practice physician assistant in Framingham, MA. She is affiliated with medical facilities Concord Hospital-Laconia and Metrowest Medical Center. She is accepting new patients.

2.7 Star Rating
Based on 65 reviews 2.7 Star Rating (65 reviews)

MetroWest Physician Services: Orthopedic Surgery

761 Worcester Rd Framingham, MA 01701

At a Glance

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Dr. Young's Reviews

Likelihood to recommend Dr. Young

2.7
65 ratings, 27 with a written review
5 star
37%
37%
4 star
6%
6%
3 star
2%
2%
2 star
5%
5%
1 star
51%
51%

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.Dr. Toung is one of the best docs I’ve had.
Listens carefully to understand your issue. Carefully examines the problematic areas. Super knowledgeable. Takes x-rays to see what’s going on inside. Fixes the problems on the spot or prescribes medications and/or physical therapy to correct the problem promptly. She genuinely cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 27, 2022
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Dr. Young spends time with you. No rushing
Registration was easy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 24, 2022
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Amazing!
My little guy was suffering for over a week with a hurt leg urgent care and his pediatrician couldn’t figure out. Dr. Young figured out the issue in minutes and now he’s getting the treatment he needs. I’m so grateful to Dr. Young for taking the time to actually listen to me and pay attention to my little guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 16, 2022
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Orthopedic Care at it's Best
Dr. Young has been taking care of my orthopedic needs for more than 6 years. She is a superb in all aspects of her profession!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 08, 2022
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It was fabulous
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Keith duca – Sep 06, 2022
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Good experience
All staff was good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 23, 2022
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Orthopedic
Dr. Young closely listened to my medical problem. She explained everything well regarding my treatment options. She also asked me if I had any questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Pale face – Jul 11, 2022
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Dr. Young was very clear, direct and informative, easy to talk to and a good listener. I left very happy and knowing how best to proceed. I would go for a follow up visit with great confidence.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue Bryan – May 31, 2022
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Office Visit
Didn't keep me waiting was polite and pleasant. Listened to my concerns attentively. Would definitely use her as my Orthopedic Dr.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anne Drake – Mar 31, 2022
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Dr young is excellent Dr,, her staff ,& secretaries are the best I give everyone 10
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
joseph paul heroux – Mar 29, 2022
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Dr Young and her staff have always treated me with the utmost care and respect…it’s always 1 on 1 like I am her only patient ..she is very thorough…she is warm and friendly as well as is her staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John OBrien – Mar 07, 2022
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I have been going to Dr Young for the better part of 15 years, she and the rest of the staff at Framingham Orthopedics have been phenomenal to me.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John OBrien – Nov 16, 2021
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She was extremely knowledgeable Professional listened to my concerns. Great communication and follow up.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary C ASCIUKIEWICZ – Aug 04, 2021
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Schiavi – May 25, 2021
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Very prompt and totally informative. I no would recommend Dr Young for sure!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Wells – Feb 18, 2021
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Yes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2021
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I would not recommend Dr. Young or her practice to anyone. As someone who has had many orthopedic injuries/surgeries/procedures, this has been the worst experience I have ever had. I have had a history of disc problems for 8 years and they have been getting exponentially worse to the point where I am bedridden for a week as a 23-year-old athlete. The most concerning aspect of Dr. Young is that she did not even ask me to describe or rate my pain. She barely asked me what was wrong and she rushed through the appointment and just said go to PT. I explained to her that I have done PT for the past 8 years on and off and do at home rehab yet she still did not care. She was very rude to my mother and did not do a thorough exam or ask more than 2 questions. Her website is also incorrect. I printed out the forms in advance and took the time to fill them out to find out by the receptionist that they were incorrect. Overall waste of time and would not recommend you go to this practice.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 others found this helpful
Helpful
Jan 17, 2021
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She is the best
What went well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dec 28, 2020
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Good visit with Dr Young for shoulder and knee
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M Brossi – Dec 09, 2020
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I had an appointment with Dr. Young after badly stubbing my big toe. It was still bothering me after a week so I wanted to determine whether it was just sprained or broken since I couldn't bend it. I was leery about going into a medical office unless it was absolutely necessary due to the coronavirus pandemic. The office staff assured me on the phone that the doctor would be wearing PPE and seeing very few patients, hence no concern about a crowded waiting room, and everyone was required to wear masks, patients and staff alike. I got the toe x-rayed and then the doctor came and said it was definitely sprained, and there might be a possible hairline fracture but she couldn't say definitely. She examined my toe, asked questions about my symptoms and how it happened, and then gave me a rigid bottomed walking boot and told me to wear it for the recovery period, 6-8 weeks. Dr. Young was pleasant, patient, and a good communicator.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 15, 2020
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About Me

biography

Dr. Serena Young, MD is a general practice physician assistant in Framingham, MA. She is affiliated with medical facilities Concord Hospital-Laconia and Metrowest Medical Center. She is accepting new patients.
  • General Practice (Physician Assistant)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Children's Hosital

    Fellowship Hospital
  • The Ottawa Hospital

    Internship Hospital
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

MetroWest Physician Services: Orthopedic Surgery

MetroWest Physician Services: Orthopedic Surgery761 Worcester Rd Framingham, MA 01701
1

Affiliated Hospitals

  • Concord Hospital-Laconia

    80 Highland St
    Laconia, NH 03246

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Metrowest Medical Center

    115 Lincoln St
    Framingham, MA 01702
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality