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Dr. Serene Bethune, DO

Dr. Serene Bethune, DO

Family Medicine*

Dr. Serene Bethune, DO is a family medicine physician in Monroe, WI. She is affiliated with SSM Health Monroe Hospital. She is accepting telehealth appointments.

4.6 Star Rating
Based on 11 reviews 4.6 Star Rating (11 reviews)

Practice

515 22nd Ave Monroe, WI 53566
Telehealth available
Patient Favorite Award

Dr. Bethune is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Bethune specializes in the area of Family Practice/OMT. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Bethune's Reviews

Likelihood to recommend Dr. Bethune

4.6
11 ratings, 10 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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The BEST
Dr. Bethune is the kindest, most compassionate provider I have ever had. She is thurough, knowledgable, and warm. I cannot overstate what a wonderful practioner she is. Truly a breath of fresh air!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
SR – Feb 07, 2025
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She is an absolute wonderful, empathetic, caring physician!! She takes her time and listens and doesn't rush you. She is also very thorough!!! I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Lori Rio – Jul 08, 2024
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DR B is highly suggested
DR B Has been my Primary for about 6 yrs now. She is the best of the best. When she changed Locations to WI, I Followed her from IL. I Couldn't see anybody else. She is FULL OF COMPASION, KINDNESS, And The best of understanding me to the T!! She will ask you questions till she understands and just takes the time with you. Easy to talk to. HIGHLY SUGESSTED !
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Rebecca P. – May 07, 2024
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As far as primary care docs go, safe to say she's the GOAT. Smart, personable, relatable, humble, thorough, and genuine. She has challenged me to own my own wellness and taught me about my own body. She collaborates well with all my specialists, who also speak highly of her. Her practice is getting increasingly busy, but she never treats you like a number. You matter. The whole family will be seeing her now!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Feb 11, 2023
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Dr Bethune is a Doctor who has it all!
Great!! I started with her because of a friends recommendation.I needed a Primary care Provider.She was a great listener and when I read my followup notes from her, I was amazed at how much she remembered about my history without taking notes!! She was thorough and friendly.Easy to talk to. I am glad I have her as my Primary Physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
May 05, 2022
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Dr. Bethune went above and beyond! She is not even my primary care, but I was referred to her for a knee injection by a colleague in her office. She had obviously spent time reviewing my chart and the imaging I had done beforehand. I found her to be thorough, informative, and reassuring. As an aside during relaxed conversation prior to completing our consultation, when she found out I would be making the trip of a lifetime in my 60's, she accommodated me in her busy schedule (she is booked months out!) to have the procedure done that very day. I was able to take my trip, see all the sights, enjoy my family in NO pain! Then to top it off, she dropped in to say hello and see how my vacation was because she recognized me in the lobby weeks later. I've never felt so cared about, genuinely. Excellent physician!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
20 others found this helpful
Helpful
Jul 07, 2021
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Dr. Bethune is extremely compassionate and understanding and by far the best doctor my family Has ever had. She takes time to understand her patients concerns and makes them feel very comfortable and in good hands! Love Dr. Bethune so very much!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
25 others found this helpful
Helpful
Hallela Wagner – Jul 16, 2020
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Dr. Bethune has been absolutely wonderful to my family and myself. At the initial appointments for my husband and I she took the time to understand our past medical history and spent time discussing various options for treatment with us. She hasn't seen our children as patients, but when our son was hospitalized she came by to check in on him and asked if our family needed anything while we were staying. I can not say enough good things about Dr. Bethune. I recommend her highly to anyone!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
38 others found this helpful
Helpful
Monroe, WI – Oct 10, 2017
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She is fake and has no idea how to be compassionate in her care for others. Serene does not return phone calls, she does not listen to her patients, she does not work well with other Medical Professionals, she tells many tall tales and makes promises that she in no way intends to deliver on. She comes across as knowledgeable but when her words are fact-checked, she couldn't be further from the truth or reality. This woman is a danger to society and should not be practicing medicine.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Monroe, WI – Mar 15, 2017
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Kind, intelligent, talented, and one of the best providers I've ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
33 others found this helpful
Helpful
Verona, WI – Feb 10, 2017
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About Me

biography

Dr. Serene Bethune, DO is a family medicine physician in Monroe, WI. She is affiliated with SSM Health Monroe Hospital. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Midwestern University Arizona College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Bethune is a patient favorite Family Medicine Physician

    Read our methodology

    Online Care for Prescription Refills (Sponsored)

    Locations

    Practice

    SSM Health Monroe Hospital515 22nd Ave Monroe, WI 53566
    1

    Practice

    SSM Health Care of Wisconsin Inc700 S Park St Madison, WI 53715
    2

    Practice

    Office2009 5th St Monroe, WI 53566
    3

    Affiliated Hospitals

    • SSM Health Monroe Hospital

      515 22nd Ave
      Monroe, WI 53566
      Recipient of 4
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Patient Safety Excellence Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      85%
      Patients said that nurses always listened to them and explained things well

      10% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality