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Dr. Shahem Kawji, MD

Dr. Shahem Kawji, MD

Ophthalmology*
20+ years of experience

Dr. Shahem Kawji, MD is an ophthalmologist in Newport Beach, CA and has over 20 years of experience in the medical field. He graduated from University of Aleppo School of Medicine in 2000. He is affiliated with Hoag Hospital Newport Beach. He is accepting new patients.

4.7 Star Rating
Based on 55 reviews 4.7 Star Rating (55 reviews)

Practice

20311 SW Birch St Ste 150 Newport Beach, CA 92660

At a Glance

  • Area of Expertise
    Dr. Kawji specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Kawji's Reviews

Likelihood to recommend Dr. Kawji

4.7
55 ratings, 40 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
7%
7%

Your trust is our top concern.

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Great Doctor
Patient, answer all the questions, expert
What went well
No results
What could be improved
No results
Helpful
Sri Jeeva – Oct 31, 2024
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Long Time Patient - Highly Recommend
I have been seeing Dr. Kawji for a handful of years now every few months for Macular Degeneration. I trust this man to stick a series of needles into my eye - I don’t take this lightly and need to trust and believe in his skills. He is compassionate, caring, keeps up on the latest care. He has a great quirky sense of humor. Humor is handy when dealing with my nerves - did I say needles in the eye. He is very aware of the challenges to staff his office well and makes it a priority. I was referred to him by a friend in the medical field that said “this is the guy, he saved my detached retina.” His office feels comfortable, familiar, and a very safe place to be.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alicia M. – Mar 15, 2024
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Disappointing experience
Title: Disappointing Experience: Unprofessional Behavior at the Doctor's OfficeI recently had the unfortunate experience of visiting doctor Shahem Kawji's office at Newport Beach that left me extremely dissatisfied and frustrated. The unprofessional behavior displayed by the front office staff and the doctor himself was truly disappointing.The receptionist seemed disinterested and barely acknowledged. She was not at the front when I walked in with no explanation or apology for the delay. The lack of communication and basic courtesy was concerning. The doctor's lack of empathy and understanding only added to my dissatisfaction. Instead of making me feel comfortable, this unprofessional behavior left me questioning their competency and dedication to patient care. It was evident that my well-being was not their priority.As a patient, I believe it is essential to be treated with respect and to have confidence in the medical professionals we entrust with our healt
What went well
No results
What could be improved
No results
Helpful
Oct 11, 2023
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Punctured a major blood vein in my eye and told me accidents happens. Asked me to pay more than my share of cost upfront then refused to refund me the difference after my insurance has fully paid the doctor. I have filed a complaint via the Better Business Bureau, CA Medical Board of California and Blue Shield of CA. One of the worst doctor I have seen.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
SC – Apr 25, 2023
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A true Professional that we need more of. Caring and thorough. Wonderful staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marguerita Alvis – Feb 26, 2023
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DO NOT TRUST
Kawji and his entire team are dishonest and scheming. They will say anything to get you to commit to a costly appointment just to refer you to another office. They are not to be trusted with your money or your eyes. Watch out for the billing because they will purposefully bill you in a manner that is outside of your insurance just so that they can get more money out of you. Truly a terrible experience with this office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Hayley Maria KeAloha Tsang – Aug 05, 2022
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Dr Kawji is an exceptional doctor in the field. He treated my wet MD and able to stop the leaking in my retina. I would strongly recommend him to anyone who needs the same kind of treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vic N – Oct 10, 2020
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My wife and I have had to visit Dr Kawji’s office on several occasions and on each visit he never disappoints. The level of care he shows is exceptional. We have gone both when his waiting room was full and other times when there were less people, regardless of either, he truly takes the time to explain what is going on with you. Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
FA – Aug 19, 2020
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Highly recommend. Searching for eye Dr. late night on holiday weekend due to retina detachment symptoms and Dr. Kawji responded immediately to my inquiry (11pm). Exam and assessment was very thorough, office staff very pleasant, and, as others comment, Dr. Kawji's bedside manner is courteous and comforting. Left feeling I had found the best Dr. for an important medical condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BG – Jul 11, 2020
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Dr. Kawji is professional, effective and proficient. His office is very clean and his staff are courteous and efficient. The procedure on my eye was well explained. I highly recommend Dr. Kawji for his medical expertise.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dale S. – Jun 20, 2020
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Very impressed with Dr. Kawji and how he runs his practice. I got in within 10 minutes and was actually seen by him, not just put in a holding room with another wait time. He was knowledgeable and gave a very thorough exam. In my case, I had recently started seeing crescent shaped flashes of light around the left perimeter of one of my eyes. He did all the necessary tests and then gave me peace of mind that it was a common result of my eyes aging and not my retina detaching or being pulled. My insurance has a very high deductible ($8500.00) so I paid cash for the exam which included the tests and the consultation...$300.00 which I thought was reasonable. I would highly recommend Dr. Kwaji. I was also given a next day appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D. Mathison – Mar 14, 2020
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Dr. Kawji is highly competent, has an excellent bedside manner and is very accomodating. Me and my wife have used Dr. Kawji and have had the same experience. I can easily recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Dec 22, 2019
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I was referred by another physician who spoke very highly of Dr. Kawji and now I know why. He repaired retinal tears in my eyes and saved my vision. He is kind and he cares about his patients and is a top physician. If you go to him you are treated with kindness and respect and he cares about every patient. Something that seems to be rare these days of massive corporations making medicine a profit machine and not serving the needs of the patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Pam Moss – Sep 05, 2019
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Excellent doctor with great credentials and friendly staff. Appointments are always on time and he has a professional and caring bedside manner. I had been to another ophthalmologist who gave me a 20% success rate for a Stage 4 macular hole that I had left untreated for a year. Dr. Kawji gave me a 50% success rate and succeeded. I couldn't be happier with the results. Highly recommended.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 10, 2019
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He is an expert in his field, excellent bedside manner.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 26, 2019
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My father and I been to Dr.Kawji's center several times. Dr.Kawji is the best. I highly recommend him to anyone. He is patient and down to earth. He listens to you, makes sure to explain everything and answers all of your questions.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 26, 2019
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Dr. Kawji and team were of the utmost professionalism during my visit. At. Time when I was concerned about the state of my eyes due to Diabetes, Dr. Kawji understood my anxiety and put me at ease by explaining what he was looking for and finding step by step. Thank you so much for taking the time to do that. Will be in for the next check-up when needed.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 24, 2019
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Excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amy Mahar in Santa Ana, CA – Jan 30, 2019
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Dr. Kawji saw me on an emergency basis in his office. I had emailed him at 10:00pm with concerns about a possible detached retina. He saw me the next morning and performed a thorough exam. Fortunately it turned out ok. I found him to be extremely helpful and kind. He explained my situation thoroughly. He is a wonderful doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 15, 2018
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As many have mentioned, Dr. Kawji saw me the same day for a potential tear. He fit me in with minimal waiting, examined me, and treated the tear with laser. He was so nice and gentle with the exam and laser. I would definitely recommend him again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Costa Mesa, CA – Nov 22, 2018
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About Me

care philosophy

I treat everyone like family.

biography

Retina specialist and surgeon.
  • Ophthalmology

  • Ophthalmic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Iu Health University

    Residency Hospital, 2011
  • Indiana University School Of Medicine

    Residency Hospital, 2011
  • University Of Southern California Keck School Of Medicine

    Fellowship Hospital, 2007
  • University Of Texas, Houston

    Residency Hospital, 2006
  • University Of Aleppo School Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

Locations

Practice

Repair Physical Therapy Inc.20311 SW Birch St Ste 150 Newport Beach, CA 92660
1

Practice

Shahem Kawji MD Inc.20072 SW Birch St Ste 260 Newport Beach, CA 92660
2
Mission Urology4500 Brockton Ave Ste 301 Riverside, CA 92501
3

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality