background
background
Dr. Shailen Jalali, MD

Dr. Shailen Jalali, MD

Pain Medicine*

Dr. Shailen Jalali, MD is a pain medicine physician in Havertown, PA. He is affiliated with medical facilities such as Chester County Hospital and Lankenau Medical Center. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 42 reviews 4.3 Star Rating (42 reviews)

Practice

700 E Township Line Rd Havertown, PA 19083
Telehealth available

Make an Appointment

(484) 458-1000

At a Glance

  • Areas of Expertise
    Dr. Jalali specializes in the areas of Anesthesiology & Pain Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Jalali's Reviews

Likelihood to recommend Dr. Jalali

4.3
42 ratings, 26 with a written review
5 star
74%
74%
4 star
10%
10%
3 star
2%
2%
2 star
2%
2%
1 star
12%
12%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Great Doctor, Poor Practice
Dr. Jalali has been my pain management doctor for about 7 years. He’s very knowledgeable, patient, compassionate and has been a great help in managing my chronic pain challenges. In short, I think he’s a great doctor. But the practice has been sold twice in the last several years and each change in management has resulted in ever increasing problems. Frequent turnover of office staff results in inexperienced, undertrained help; repeated requests for call backs to discuss issues are handled inappropriately or ignored; scheduling procedures is a nightmare as the call center staff do not follow through to contact patients; appointments scheduled with a doctor are rescheduled with a PA without patient consent. When I complained and requested to be contacted by management to discuss these concerns, I have been flat out ignored. It’s gotten to the point that despite my respect for Dr. Jalali’s professionalism and care, I am looking for a new practice for pain management.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Patricia – Dec 13, 2024
×Post a ResponseAre you Dr. Jalali?
More than 20 years as my pain physician
Dr. Jalali is a tremendous physician. I'm a RN with very high standards & Dr. Jalali is among the best. He encourages input & listens to what I'm saying. He verbalizes his thoughts & doesn't assume I know because I'm a nurse. He has earned my complete trust; he always delivers pain relief.Unfortunately, I've had several issues with some office staff. Using the portal was a waste of time; no one responded. Except for dr. Jalali's schedulers (Liz & melody), I've never had a call returned. Person taking the call is lovely to talk to, but there's a breakdown between my call & the return call. Relievus needs to work on a system of follow thru.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Gretchen Pierce – Sep 11, 2024
×Post a ResponseAre you Dr. Jalali?
Highly recommend
I’ve known Dr Jalali for probably 15 or more years. I think he’s a great Dr, always listens, does his best to get your pain under control, comes up with a plan for challenging pain conditions . I’ve had great success with the various treatments and injections we have done. I’d highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 11, 2024
×Post a ResponseAre you Dr. Jalali?
I highly recommentd Dr. Jalali
Dr. Jalali is caring and compassionate.
What went well
  • I felt respected
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
Feb 01, 2024
×Post a ResponseAre you Dr. Jalali?
Scheduling at Sewell office is a mess.
I wouldn't recommend Dr. Jalali because of his office staff. Specifically, the Sewell office. First, his staff was supposed to contact me to schedule a procedure. When they didn't, I left 3 messages over 3 weeks before someone called me back. They gave no explanation or apology for not returning my calls. After the procedure, I returned for a follow up visit. After waiting 45 minutes, I went to the desk and asked if Dr. Jalali was backed up. I was told that I was next. After waiting an hour, another staff member told me the doctor was backed up and asked if I wanted to see someone else. I eventually saw a NP informed me they were having scheduling problems. After my visit, I sent a message on the patient portal, but nobody bothered to reply.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Jun 01, 2023
×Post a ResponseAre you Dr. Jalali?
Dr Jalali, was recommended to me by my friend who received treatment from Dr Jalali for her chronic back problems. He helped her tremendously. I am being treated by the doctor now. He sits and listens to you, you never feel you are on a time clock, to be rushed out. When my rheumatologist heard I had seen Dr Jalali, she told me her offices refers patients to him also. I have confidence in him and his approach to my treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Donna B. – Apr 26, 2019
×Post a ResponseAre you Dr. Jalali?
I have been with Dr.Jalali for 12yrs. I am not going any where
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Donna S. – Jan 24, 2019
×Post a ResponseAre you Dr. Jalali?
ive been a patient here for 20 plus years and have always been treated w respect and the uptmost care. The girls in the office are always pleasant and professional and helpful. Thank You for your compassionate care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Anonymous – Jan 10, 2019
×Post a ResponseAre you Dr. Jalali?
For 6 yrs no one could help me with my chronic pain due to two failed back surgeries 10 yrs ago. Dr Jalali performed my SCS surgery and it went well. It has given me part of my life back and we are working on getting the rest (i could not stand, walk or sit more then a few mins before the SCS surgery) He takes the time to listen and his knowledge has helped me to control my chronic pain. Thank you!!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melinda A. – Jan 04, 2019
×Post a ResponseAre you Dr. Jalali?
This was the first visit with this doctor. Thumbs up.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael B. – Dec 15, 2018
×Post a ResponseAre you Dr. Jalali?
Helped me with my back and knee pain Thank you Relievus
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous A. – Dec 15, 2018
×Post a ResponseAre you Dr. Jalali?
l treated very well as apatient from the time i come in to sign the girls at the front desk are very very nice to me . my doctor jalali is the best of all and im so glad i got him as my pain management dr thank you so much sincerely jacqueline dickens
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous A. – Dec 12, 2018
×Post a ResponseAre you Dr. Jalali?
Dr. Jalali has been helping me manage pain due to spinal disc herniation. I've used him for lumbar shots as well as monthly medication. The entire office is great. From the front desk to the treatment rooms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tim M. – Dec 11, 2018
×Post a ResponseAre you Dr. Jalali?
good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous A. – Nov 30, 2018
×Post a ResponseAre you Dr. Jalali?
very satisfied with the care and advice from the doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jo A. W. – Oct 30, 2018
×Post a ResponseAre you Dr. Jalali?
I have working with Dr. Jalali for a few months now. I would say in my short time working with him, Dr. Jalali has been great at asking me countless questions to find out where I am at with my illness and how it affects me. He seems to really care about what I say and not just listens to me; but, HEARS me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
C. S. – Oct 25, 2018
×Post a ResponseAre you Dr. Jalali?
he is wonderful, listenes to me and what I am dealing with as far as my pain. I just can't say enough about my Dr, Jalleli. I respect him alot. I would recommend him to any and everyone.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Theresa J. – Oct 25, 2018
×Post a ResponseAre you Dr. Jalali?
I have been seeing Dr. J for years.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous A. – Oct 13, 2018
×Post a ResponseAre you Dr. Jalali?
drs r very nice
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous A. – Oct 11, 2018
×Post a ResponseAre you Dr. Jalali?
I have had several epidurals performed by Dr. Jalali over the years, with very good results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lynne G. – Oct 04, 2018
×Post a ResponseAre you Dr. Jalali?

Leave a review

How was your experience with Dr. Jalali?

Know Before You Go

About Me

care philosophy

Dr. Shailen Jalali is an Anethesiologist serving the Philadelphia area for more than 20 years. Dr. Jalali is experienced in Pain Management.

biography

Dr. Shailen Jalali is an Anethesiologist serving the Philadelphia area for more than 20 years. Dr. Jalali is experienced in Pain Management.

  • Pain Medicine

  • Regenerative Medicine

  • Anesthesiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hospital Of The University Of Pennsylvania

    Fellowship Hospital

  • Thomas Jefferson University Hospital

    Residency Hospital

  • Thomas Jefferson University Sidney Kimmel Medical College

    Medical School
American Board of Medical Specialties®
American Board of Anesthesiology®
- 
Anesthesiology
- 
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Getting Orthopedic Care

Locations

Practice

700 Pharmacy700 E Township Line Rd Havertown, PA 19083
1

Practice

South Jersey Spine & Pain Physicians LLC310 Egg Harbor Rd Sewell, NJ 08080
2
Aria Health Orthopaedics of NJ PC1400 Marlton Pike E Cherry Hill, NJ 08034
3

Practice

L P Cares LLC2 8th St Hammonton, NJ 08037
4

Affiliated Hospitals

  • Hospital of the University of Pennsylvania

    3400 Spruce St
    Philadelphia, PA 19104
    Recipient of 60
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    86%
    Patients said that nurses always listened to them and explained things well

    11% higher than the national average

    View all patient feedback

  • Chester County Hospital

    701 E Marshall St
    West Chester, PA 19380
    Recipient of 44
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback

  • Paoli Hospital

    255 W Lancaster Ave
    Paoli, PA 19301
    Recipient of 16
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality