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Dr. Shalaun Hawkins, MD

Dr. Shalaun Hawkins, MD

Internal Medicine*
20+ years of experience

Dr. Shalaun Hawkins, MD is an internist in Dallas, TX and has over 20 years of experience in the medical field. She graduated from Meharry Medical College in 2001. She is affiliated with Medical City Dallas. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 101 reviews 4.6 Star Rating (101 reviews)

Practice

12720 Hillcrest Rd Ste 625 Dallas, TX 75230
Telehealth available

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Compare Dr. Hawkins with our nearby Internists at Medical City Dallas.

Make an appointment at Medical City Dallas today at
(972) 456-9314.

Patient Favorite Award

Dr. Hawkins is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hawkins' Reviews

Likelihood to recommend Dr. Hawkins

4.6
101 ratings, 75 with a written review
5 star
86%
86%
4 star
5%
5%
3 star
1%
1%
2 star
0%
0%
1 star
8%
8%

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I had to wait almost an hour, and when she finally spoke to me, it was only for 10 minutes before she left the room and never came back. Instead of addressing my concerns, she sent a nurse in to explain the plan for my medication. The nurse went over how to wean off my old meds but did not mention anything about what new medication I would be taking. When I asked about it, the nurse seemed confused, said she couldn’t find anything listed, and asked if it was okay to check with the doctor and call me later. I ended up having to piece everything together from the visit summary. I walked out of that appointment with more questions than when I came in. It felt as though she couldn’t care less about me or my well-being.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 26, 2025
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Professional & Thorough
Dr. Hawkins was professional, calm, attentive and thorough. She listened well as I shared details of a personal recollection of my health and family medical history. Additionally, Dr. Hawkins gave further suggestions about follow up steps to assist me in preventative health care measures and a referral for another practitioner to also assist with my medical needs. The receptionists and doctor's assistant were also very warm and succinct in office protocol to assist with the doctor's visit.
What went well
No results
What could be improved
No results
Helpful
Julie Lyons – Jul 11, 2023
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The knowledge and care of the physician.
What went well
No results
What could be improved
No results
Helpful
Vanessa Watson – Jun 25, 2023
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The Best in Dallas
I’ve been seeing Dr. Hawkins for years now. I even followed her to her new practice & after moving myself I travel 30-40 minutes to see her. I’d say her best quality, that keeps me coming back is her compassion and bedside manner. D magazine’s only misprint when I started seeing her was not ranking her THE BEST in Dallas.
What went well
No results
What could be improved
No results
Helpful
Tonya – Jun 24, 2023
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You Can Trust Her!
Dr. Hawkins truly cares and LISTENS to your concerns. She works WITH me to improve my health and I'm so grateful to finally have a teammate in healthcare. The staff is so cool and caring. They treat you like an old friend when you walk in the door. You will not regret trying her out.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 01, 2023
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Attentive and Personal Care
Dr. Hawkins and her staff are personable, professional, and attentive. Dr. Hawkins demonstrates her concern for your health and for you as a patient by probing to uncover your concerns as well as things that you might not think to mention.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 28, 2023
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Dr. Hawkins always listens to my concerns and addresses them effectively.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 27, 2023
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Annual checkup
Thoughtfulness and care to detail on a personal level. Follow through regarding previous issues.
What went well
No results
What could be improved
No results
Helpful
May 17, 2023
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Caring and understanding knowledgeable , thorough
Dr Hawkins doesn’t rush she takes time to listen to your concerns. Explains herself in a way you can understand what she’s talking about. She’s a doctor that you feel comfortable talking with and trust in. . She cares about her patients and answers questions that you have . . I love Dr Hawkins as a doctor my doctor. Thank you Dr Hawkins
What went well
No results
What could be improved
No results
Helpful
Apr 27, 2023
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Great Dr
Listens, concerned, efficient and knowledgeable
What went well
No results
What could be improved
No results
Helpful
Apr 22, 2023
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Best Hcp ever!
I was easy breezy. Staff is good!
What went well
No results
What could be improved
No results
Helpful
Gwendolyn Williams – Mar 30, 2023
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Dr. Hawkins always takes the time she and the patient needs. Her staff is friendly, personable, and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 02, 2023
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Would highly recommend
Dr. Hawkins is caring, thorough, and takes time with her patients! I love having her as a doctor and wouldn’t go anywhere else!
What went well
No results
What could be improved
No results
Helpful
Heather Gulley – Feb 21, 2023
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Dr. Hawkins is personable, caring and present with her care. She takes her time, listens to your concerns and reviews a plan for addressing those concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lindsey J. – Feb 11, 2023
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Great service
Dr. Hawkins was very thorough and addressed all my concerns in a polite and professional manner. Staff members are very welcoming and professional as well. I definitely recommend Dr. Hawkins and her practice for great service
What went well
No results
What could be improved
No results
Helpful
Jan 31, 2023
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A Thoughtful, Attentive Doctor, Friendly Staff
I just moved to Dallas from another state and trying to find a doctor was a challenge. But I did some research, found Dr. Hawkins' reviews and noted her professionalism, extensive experience and knowledge, and, most importantly, her patient-centered care. She was thorough, took her time, and friendly, and I am grateful I found her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MC – Jan 28, 2023
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Fantastic doctor
Great staff. Pleasant surroundings. Convenient lab.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 25, 2023
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Awesome Service
From scheduling, to first appointment to on my way out. It was efficient and effective. She covered all the bases, I didn't feel like a nuance. Staff and Dr. were great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 17, 2023
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Amazing Doctor
Dr. Hawkins has been so attentive, caring, thorough . She really cares to accurately diagnose a problem. She really cares, listens, and goes the extra mile.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2022
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Great Experience
I found Dr. Hawkins to be friendly and personable. She was very thorough in gathering information about my health history and current symptoms. Not only was I very comfortable talking with Dr. Hawkins, but I felt confident in her recommendations and diagnosis.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kaley – Jul 20, 2022
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About Me

Watch Dr. Hawkins' Video

care philosophy

``I have great respect for individuality and listen carefully to everything patients share. I feel that patient concerns deserve compassion and understanding and medicine is not a ``one-size-fits-all`` experience; it is a partnership between physicians and patients.``

biography

Hillcrest Internal Medicine, led by Dr. Renée Stock and Dr. Shalaun Hawkins, is now open in Dallas, TX! Located at 12720 Hillcrest Road, Suite 625, Dallas, TX 75230, Hillcrest Internal Medicine provides health care for adults...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Louisiana State University Medical Center

    Internship Hospital
  • Meharry Medical College

    Medical School, 2001
  • Louisiana State University Medical Center

    Residency Hospital, 1997
  • Louisiana State University Medical Center

    Fellowship Hospital, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Hawkins is a patient favorite Internist

  • E. Perry Crump Award for Academic Excellence Meharry Medical College, 1995

  • Howard Hughes Medical Institute Research Fellowship Recipient, 1994

  • Presidents Achievement Award TAM, 1995

  • Deans List Meharry Medical College, 1994

Read our methodology

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Locations

Practice

Hillcrest Internal Medicine PLLC12720 Hillcrest Rd Ste 625 Dallas, TX 75230
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 2:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Dallas Neuro Stroke Affiliates PLLC7777 Forest Ln Ste C300 Dallas, TX 75230
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 2:00pm
  • Directions