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Dr. Shane Kelley, MD
Internal Medicine*
10+ years of experience
Dr. Shane Kelley, MD is an internist in Knoxville, TN and has over 10 years of experience in the medical field. He graduated from University of Tennessee College of Medicine in 2011. He is affiliated with medical facilities Fort Sanders Regional Medical Center and Tennova Healthcare North Knoxville Medical Center. He is not accepting new patients.
4.5 Star Rating
Based on 15 reviews 4.5 Star Rating (15 reviews)
Practice
4117 E Emory Rd Knoxville, TN 37938Telehealth available
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Clean Hospital
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Dr. Kelley's Reviews
Likelihood to recommend Dr. Kelley
4.5
15 ratings, 11 with a written review
| 5 star | 87% | 87% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 13% | 13% |
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None better
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jim Whedbee – Apr 01, 2023
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Dr Kelley has taken care of my husband and I for many years. We like how he takes his time to listen and he doesn’t make you feel rushed. We are blessed to have him as our family doctor. We would highly recommend him.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Robin Hughes – Mar 04, 2020
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I am an RN and have been a patient with Dr Kelley for four years now. He is one of the very best Primary Care Physicians I have ever known. He listens and will work with you on any issue you have. He has helped me through psoriatic arthritis, high blood pressure, major weight reduction and gall bladder removal. I am healthier at 65 than I was at 30, thanks to Dr Kelley’s guidance and partnership in my health issues.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Pamela Miller – Feb 01, 2020
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My husband and I have been seeing Dr. Kelley for about 4 years and couldn’t ask for a better doctor so considerate and caring really takes time to listen.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
H and J Young – Jun 21, 2019
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Dr. Kelley has made my life so much better. I think the world of him. He is very through in all that he does. I am so very thankful for him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jake in Corryton, TN – Feb 26, 2019
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I have been a patient of Dr Kelley's since he joined Summitt Medical. I have been extremely pleased with the care I have received from Dr. Kelley. He is caring, compassionate, knowledgeable, and will listen to what I have to say and then develop the proper treatment plan. I can honestly say that since I have been a patient of Dr. Kelley he has saved my life on two separate occasions. I would and have recommended him to family and friends.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sheila Morris in Knoxville, TN – Apr 29, 2017
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Shane is my primary care physician.
He always takes time to listen to me and is very interested in my health.
I have had no problems with Dr. Kelley and would recommend him to anyone.
His knowledge is outstanding and willingness to research all medicines interactions before prescribing them is very comforting to me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
D S Sluss in Knoxville, TN – Mar 08, 2017
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I have been seeing Doctor Kelley for a few years now that he began practice at Summit in Halls. I couldn't be any more pleased with the care he has provided for me. He takes more time than expected to make sure I understand the treatment I am receiving. He scheduled an MRI for me in one week and he gave me the results of the MRI the same day. Then he scheduled an appointment with a Neuro surgeon for the following Monday. I am amazed at the prompt care that I receive. Thank you, Dr. Kelley.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ben Tipton in Knoxville, TN – Mar 08, 2017
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Dr. Shane Kelley treated me very disrespectful. I was trying to begin using him as my doctor as some of my family already see him. I had also recently had an MRI on my back to better understand the back and leg pain I have been suffering and hoped he could provide a 2nd opinion. Since I had recently seen my other doctor for this condition, he assumed I was seeing him simply to get more pain meds. Not the case at all but he would not allow me to explain. He was rude and completely wrong about me.
What went well
- Office environment
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Barbara Bailey in Powder Springs, TN – Jan 20, 2017
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Dr. Kelley is wonderful and I would recommend him to anyone!! I would recommend him to everyone.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Beth Burtner in Knoxville, TN – May 10, 2016
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Dr.Kelley always takes the time to listen to me and never rushes out the door . I trust his opinions regarding my health and he is very knowledgeable in his profession.I would recommend him to anyone!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Amanda M in Corryton, TN – Apr 02, 2016
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Leave a review
How was your experience with Dr. Kelley?Overall Patient Satisfaction
15responses
Likelihood of recommending Dr. Kelley to family and friends is 4.4666667 out of 5
About Me
biography
Dr. Shane Kelley, MD is an internist in Knoxville, TN and has over 10 years of experience in the medical field. He graduated from University of Tennessee College of Medicine in 2011. He is affiliated with medical facilities Fort Sanders Regional...read moreInternal Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Tennessee College Of Medicine
Medical School, 2011
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Practice
Office1275 Dick Lonas Rd Unit 101 Knoxville, TN 37909
Affiliated Hospitals
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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