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Dr. Shane Pahlavan, MD

Dr. Shane Pahlavan, MD

Ear, Nose, and Throat*
15+ years of experience

Dr. Shane Pahlavan, MD is a head & neck surgery otolaryngologist in McKinney, TX and has over 15 years of experience in the medical field. Dr. Pahlavan has extensive experience in "Ear, Nose, & Throat Surgical Procedures". He graduated from University of Texas Medical Branch in 2006. He is affiliated with Baylor Scott & White Medical Center-McKinney. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 37 reviews 4.7 Star Rating (37 reviews)

Practice

5220 W University Dr Ste 150 McKinney, TX 75071
Telehealth available

Dr. Pahlavan is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Pahlavan specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Pahlavan's Reviews

Likelihood to recommend Dr. Pahlavan

4.7
37 ratings, 19 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Abnormally rude
I have not seen the doctor but I can say that the front desk and appointment scheduling department is awful. I had to call them four times to establish a sound communication. The last lady with whom I managed to talk about the details of my appointment was rude. She would't explain even basic details such as whether my insurance is covering the visit or not. She told me that it was my responsibility to call my insurance company and check if they cover. Eventually, I decided to not schedule the appointment.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jan 27, 2023
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His waiting area of his clinic in Allen is breeding ground for COVID. I surprised to see being him a doctor he has less care for patience, so many people waiting in waiting area as well as in walkway crowded. He did not appear to care for his patients that crowding in clinic will be a big problem during a COVID time.
What went well
  • Office environment
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
VT – Jan 13, 2021
While we can neither confirm or deny we have seen... Read More
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My now 2 yr old (1 yr at the time) was so happy after her ear tube placement. No more oral antibiotics for ear infections. Only one ear infection in the last year. Good work by a good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ellen – Jun 24, 2020
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Very attentive and listened to all my issues!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jun 24, 2020
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I would highly recommend Dr. Pahlavan! He has been amazing with my son! Not only does he explain conditions/procedures to me, he even explains them to him and always makes him feel comfortable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 19, 2020
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Dr. Pahlavan has been wonderful! He put tubes in our 3yr old daughters ears and everything has gone smooth. He checks them every 6 months. He has a great bedside manner. Explains things well, very friendly and good with kiddos! Highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa Lewis – Jun 19, 2020
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Dr. Pahlavan is one of the best doctor's I've worked with. He is friendly, funny, and knows how to work with his patients. Everything he does is top notch. His office staff, nurses, and such are all great to work with and always treat you well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 17, 2020
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Dr. Pahlavan is a great ENT. My entire family sees him and he works great with kids. We have a 3 year old and a 2 year old and he's doing surgeries for both as well as regular doctor visits. He's fantastic! Highly recommend.
What went well
No results
What could be improved
No results
Helpful
Stephanie Scott – Jun 15, 2020
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Dr. Pahlavan is an exceptional doctor. He walked me through every step of my assessment and procedure beforehand and discussed all of my options openly and honestly. He is excellent at ensuring you understand and are comfortable with your treatment plan. I’m much happier and healthier after having seen him. I feel very fortunate to be under his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 12, 2020
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Dr. Pahlavan is amazing. Great bedside manner, efficient, to the point, uses common sense in addition to medical training. My 3 year old had chronic ear infections for the first 2 years of her life and underwent ear tubes and adenoid removal with him which was LIFE ALTERING! Was available if we had any issues. Office staff easy to communicate with. Would highly recommend him for any ENT issue.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Meghan H – Jun 10, 2020
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I have been suffering for a long time with symptoms of hyperparathyroidism. When I was finally diagnosed, I despaired of ever finding a good doctor to do my surgery here. I asked my PCP and my Endocrinologist to find me a good surgeon who had done many of these surgeries. Dr. Pahlavan's name was the name that came up both times. Then, my daughter recalled having heard of his reputation as a great ENT and surgeon. I was sold and considered it an answer to prayer. I am now 3 weeks post-surgery and am thrilled with the results! I had virtually every symptom of this disease and today all of the symptoms are either completely gone or getting better day by day! I have joy and energy back and I am getting sleep again. Muscle and nerve pain, anxiety and depression no longer torment me. I cannot recommend Dr. Pahlavan enough. He is compassionate and instills confidence that you will feel better after surgery. I am back to myself again and can't thank him enough!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pam M. – Mar 31, 2020
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I had a partial thyroidectomy. I had very little pain the night of the surgery, and no pain at all two days later. I'm healing very well. Dr. Pahlavan is an excellent doctor and I would recommend him to anyone who needs surgery. And he's very personable, good bedside manner, which a lot of good surgeons don't have. I am so glad that I chose him to be my doctor and surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Isabel Dotson – Jan 21, 2020
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Incredibly nice man, but after having to see another ENT for an additional corrective sinus surgery, I can’t say that I would feel comfortable recommending this doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 20, 2019
While we can neither confirm or deny we have seen... Read More
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i HAD THE PLEASURE OF MEETING DR. PAHLAVAN AT THE MCKINNEY OFFICE. I WAS VERY IMPRESSED WITH HIS CHAIRSIDE MANNER AND EXPERTISE. HE MADE A VERY SCARY PROCEDURE COMFORTABLE BY EXPLAINING PROCEDURE STEP BY STEP. I WOULD HIGLY RECOMMEND HIM TO FRIENDS AND FAMILY. THE STAFF WAS PLEASANT AND EFFICIENT AND APPOINTMENT PROCEEDED IN A TIMELY MANNER. DR EXHIBITED INTEREST BY CONTACTING DOCTOR IN ANOTHER STATE REGARDING MEDICAL FINDINGS AND ASSURING WILLINGNESS TO ASSIST IN FUTURE AS NEEDED.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
BETTIE PRIESTER in Mckinney, TX – Apr 29, 2017
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Dr Pahlavan is one heck of a doctor. Great bedside manner, fantastic with kids and is truly invested in his patients. Our eldest son needed tubes at 11 months and again at 5. You can't go wrong with Dr P.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David in Allen, TX – Apr 22, 2017
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Dr. Pahlavan is an extremely good doctor. He's intelligent and makes the patient feel at ease. Great bedside manners.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hana in Allen, TX – Mar 31, 2017
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He is a great Doctor. He spends time, listens, answer questions & is very compassionate. I saw him 3 times & I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yasmeen Moolji in Richardson, TX – Feb 18, 2017
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Dr. Pahlavan is a wonderful doctor. He is very personable which makes it easy to be comfortable with him. He did an incredible job on my thyroid surgery...the scar is barely noticeable! I would recommend Dr. P to anyone looking for an ENT!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joyce Woodard in Mckinney, TX – Jan 20, 2017
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Awesome and thorough Doctor. Exactly what I look for in a Doctor. Very Professional and excellent bed side manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jenn in Pottsboro, Texas – Nov 07, 2016
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About Me

biography

Dr. Shane Pahlavan, MD is a head & neck surgery otolaryngologist in McKinney, TX and has over 15 years of experience in the medical field. Dr. Pahlavan has extensive experience in "Ear, Nose, & Throat Surgical Procedures". He graduated from University...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor College Of Medicine

    Residency Hospital, 2011
  • University Of Texas Medical Branch

    Medical School, 2006
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Pahlavan is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Office5220 W University Dr Ste 150 McKinney, TX 75071
    1

    Practice

    Office11700 Teel Pkwy Ste 201 Frisco, TX 75033
    2
    Stonebridge Surgery Center8855 Synergy Dr Mc Kinney, TX 75070
    3
    Baylor Scott & White Medical Center At-McKinney5252 W University Dr McKinney, TX 75071
    4

    Affiliated Hospitals

    • Baylor Scott & White Medical Center-McKinney

      5252 W University Dr
      McKinney, TX 75071
      Recipient of 7
      hospital awards

      America's 100 Best Hospitals Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality