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Dr. Shanna Choi, MD

Dr. Shanna Choi, MD

Internal Medicine*
25+ years of experience

Dr. Shanna Choi, MD is an internist in Porter Ranch, CA and has over 25 years of experience in the medical field. She graduated from Syracuse University in 1998. She is affiliated with Kaiser Permanente Woodland Hills Medical Center. She is not accepting new patients.

2.3 Star Rating
Based on 15 reviews 2.3 Star Rating (15 reviews)

Practice

20000 Rinaldi St Porter Ranch, CA 91326
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Choi specializes in the area of Internal Medicine. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Choi's Reviews

Likelihood to recommend Dr. Choi

2.3
15 ratings, 12 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Dr.Choi has been my primary doctor for about 18 years. She has always been receptive to my concerns and actually listens to me. She is a great Doctor and offers sound advice
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ralph Burgess – May 17, 2024
Hi Ralph. Thank you for taking the time to share... Read More
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Disingenuous
Id use worse words but my review would probably removed. Shes spiteful and uncaring.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 others found this helpful
Helpful
Ad L – Apr 30, 2024
We are disappointed to note by your rating and... Read More
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what a lazy medical professional
Why is she at Kaiser?! She’s the reason patients hate doctor visits. She walks into the meeting without having read a very detailed reason for my visit. Then quickly concludes that I need a cream. When I ask what could be contributing to the issue, she just has no detailed reassuring answer. She just wanted to be done and move on to another patient.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 17, 2024
We are disappointed to note by your rating and... Read More
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When you hate your job
Leaving this review on behalf of my very forgiving mother who hated the first appointment, hated the second, and on the third appointment asked if it was her first time seeing her. Choi has no business being a doctor. Too lazy to look at a patients file before seeing them. Then treating the patient like dirt.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Like it is – Feb 04, 2024
We are disappointed to note by your rating and... Read More
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Great Doctor
Dr. Choi is great. She has been my Doctor and my wife's Doctor for years. She is a sympathetic and careful listener, engaged and an issue solver. Her breadth of knowledge and her practical approach to patient issues are refreshing. She is personable and without the type of ego that manifests among many Doctors.
What went well
No results
What could be improved
No results
Helpful
Jul 14, 2023
Thank you for your kind comments about Dr. Choi.... Read More
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Great Dr Choi!!
I am a new patient to Dr Choi. I am so happy with her. She is so patient and nice she explained everything that she was Subscribing and how she was going to treat me in such great detail. After reading the bad reviews I was hesitant on selecting her as my primary doctor. I am so glad I didn’t pay attention to them and went to her. My daughter told me don’t pay attention to those bad reviews go for yourself and see. She was right! Dr Choi is a great! I highly recommend!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia Arosemena – Jul 11, 2022
Thank you for taking the time to share your... Read More
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Dr. Choi has been my Doctor and my wife's for over fifteen years. We have found her to always be professional and responsive to our needs. She is an excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeffrey Knoll – Mar 23, 2022
Jeffrey, thank you for your kind review; we are... Read More
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She treated my grandmother with the utmost disrespect. She is impatient and mean, and to top it off, incompetent. She prescribed medication to my grandmother that results in memory loss and dementia, despite Alzheimer's running in our family. We're complaining to Kaiser. We don't recommend that you go to her.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mar 03, 2020
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I went in to see her for my anxiety since my doctor was not available and i needed to be seen immediately. Do you know what she told me she said Well welcome to the real world, she said that 3times after I explained to her the abuse I deal with!! You Dr Choi have no idea what I go through every single day. She is ruthless. She should not be a doctor if she hates her job.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Mar 14, 2019
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Very indifferent toward patient kind of attitude. Doesn’t let you talk keeps intrupting the patient at least that was my personal experience.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Damon in CA – Jul 07, 2018
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Dr. Choi is the most uncaring physician I have ever seen. I broke my pinky toe, and she gave me horrible advice for treating it. I e-mailed her several times before she agreed to give me a referral to a Podiatrist. I am now on the mend, no thanks to Dr. Choi.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Mar 31, 2018
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extremely rude and judgmental. I've complained to kaiser.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Sun Valley – Mar 16, 2018
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About Me

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  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beth Israel Medical Center

    Residency Hospital
  • Syracuse University

    Medical School, 1998
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Korean

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Locations

Practice

Kaiser Permanente Pharmacy #44120000 Rinaldi St Porter Ranch, CA 91326
1
Kaiser Permanente Pharmacy #44120000 Rinaldi St Porter Ranch, CA 91326
2

Affiliated Hospitals

  • Kaiser Permanente Woodland Hills Medical Center

    5601 De Soto Ave
    Woodland Hills, CA 91367
    Recipient of 4
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality