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Dr. Shaun Brancheau, DO

Dr. Shaun Brancheau, DO

Family Medicine*

Dr. Shaun Brancheau, DO is a family medicine physician in Queen Creek, AZ. He is affiliated with medical facilities Banner Desert Medical Center and Banner Ironwood Medical Center. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 84 reviews 3.6 Star Rating (84 reviews)

Practice

21772 S Ellsworth Loop Rd Queen Creek, AZ 85142
Telehealth available

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Dr. Brancheau's Reviews

Likelihood to recommend Dr. Brancheau

3.6
84 ratings, 55 with a written review
5 star
60%
60%
4 star
7%
7%
3 star
0%
0%
2 star
2%
2%
1 star
31%
31%

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Shaun treated my husband like dirt because he declined a Covid test. He said, “how do you want me to treat then?” So rude, condescending and arrogant. Life does not revolve around Covid!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 27, 2022
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Arrogant and inept
Dr. Brancheau completely misdiagnosed a problem I was having and when I questioned him he changed his diagnosis to "personality disorder". I've never had an appointment with such an arrogant and unpleasant doctor.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Susan – Feb 03, 2022
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Dr. Brancheau has been my dads doctor for the last 7 years. He is a great doctor and makes my dad feel good when coming into see him. My dad is a little saddened since he is leaving Idaho. Great bedside manners and always in good spirits.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ruben V – Nov 17, 2020
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Pleasant fellow. Talked fishing mostly. Annual Medicare health "review" was a joke. Failed to diagnose skin cancer on my face for 2 years. Second appointment was scheduled before the required 12 months between visits had passed. Had to pay out-of-pocket because of staff's scheduling error.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 11, 2020
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Dr B was pretty straight forward, too much so. I was a new pt. He had no idea of my values on root cause and appreciation for naturopathy w/. A healthy respect of time and place for western medicine. He went off on naturopaths & his lack of respect for them. Close mindedness, an instant turn off in considering a physician for care. Furthermore his bedside manor and inappropriate joking about meth and crack was very distasteful for me as a conservative person who’s never used drugs. I can appreciate his ordering bloodwork needed to find cause, tho it’s been years, that has all been done. I am very in tune with what’s going on in my body and he Had no interest in listening/understanding my perspective. I have worked in many aspects of healthcare for 30 yrs & never felt so insulted, downtrodden by anyone. He may have a better “cool” rapport w/ his male patients but I would suggest any woman looking for a PCP, look elsewhere. I nearly walked out during visit, tried & left feeling down
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
K Foster – Jun 19, 2020
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Dr. Brancheau has a terrific bed-side manner. He is very knowledgeable and is very caring. I feel fortunate to be his patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alan H – May 21, 2020
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I was having a non-emergency health issue during the Covid-19 situation. I called the office to get some advice and the PA scheduled a video conference with Dr. B. As usual, he was personable, caring and as thorough as one can be during a video visit. Enjoyed his bedside manner and levity.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve H – Apr 30, 2020
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Always courteous and caring. Great bedside manner and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Sharp – Jan 31, 2020
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My first visit was impressive! He knew my health history, he was friendly and professional! He provided a written summary of the visit with follow up needs. He explained I could call anytime I needed, very accommodating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria Zayac – Jan 08, 2020
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Dr. Brancheau is a great listener and diagnostician
What went well
No results
What could be improved
No results
Helpful
Nov 11, 2019
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Had seen the doctor for my father and a diagnosis and f/u nailed as issue that helped him immediately. My first visit as patient was excellent, he could see some tests I had from other doctors and said he prefers less Rx's than more but at first he will leave current meds alone and monitor over time. He has a personality!! I like that.
What went well
No results
What could be improved
No results
Helpful
G.Miller – Sep 21, 2019
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My first visit was professional and thorough. He asked the right questions and was friendly as well as professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 13, 2019
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I am very happy to have Dr. Brancheau as our family provider. Dr. Brancheau took a great deal of time in my initial appointment and asked many good questions to help him ascertain my general health. I have since seen him for various issues and always felt respected and well advised. I would highly recommend Dr. Brancheau.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 11, 2019
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I scheduled an appointment with him as he had the soonest opening. Was hoping to establish a primary care after moving to the area. He did not fully inform me of what he intended to do regarding continuing my prescriptions. He failed to inform me I would have to see him EVERY MONTH to get a refill. He focused solely on one issue when I had a few I hoped to address with him. When I tried to move on to a new issue, he said, "Times up." Not recommended for anything beyond a simple diagnosis.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 05, 2019
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Always seems to be in a hurry. It seems like Kootenai Healthcare has put him on a time schedule to see so many patients in a day! I question the organization, if this is the case, not the physician. With technology advancements, computers have aided both medical staff and patients, however, the downside, less personal contact as physicians spend 90% looking at the computer. And, staff has hard time with patient portal postings.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 15, 2019
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I didn't talk to Dr. brancheau for an hour after appointment time was supposed to be at. For the wait, I got to speak with him for 5 min before he sent me away. Waste of a visit. Nothing was accomplished. There was supposed to be follow up visits with another doctor and some tests run. I never got contacted. The examination room was also very cold.
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Coeur d'Alene, ID – Nov 28, 2018
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I saw him for multiple visits as I got progressively worse. He refused to listen to my symptoms and ordered multiple MRIs but not the basic labs that diagnosed my medical problem. Very arrogant and not knowledgeable.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sep 18, 2018
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The office staff and Dr. BRANCHEAU are friendly, caring, professional . He listens and takes time to explain and answer any questions you may have. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gaye Houghtaling in Cda, ID – Aug 15, 2018
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Great doctor. I would recommend to anyone I know .. and I have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara in Coeur d' Alene, ID – Jul 09, 2018
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I like Dr. Brancheau very much. He is thorough, patient, and I feel comfortable asking him anything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Evelyn Howard in Priest River, Idaho – May 03, 2018
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About Me

care philosophy

Kootenai Clinic is a network of doctors, nurse practitioners and physician assistants who are employed by Kootenai Health and provide care to patients throughout the Inland Northwest.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Banner Childrens Banner Health Clinic LLC21772 S Ellsworth Loop Rd Queen Creek, AZ 85142
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 7:00pm
    • Tue: 7:00am - 7:00pm
    • Wed: 7:00am - 7:00pm
    • Thu: 7:00am - 7:00pm
    • Fri: 7:00am - 7:00pm
    • Sat: 8:00am - 1:00pm
  • Directions