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Dr. Shelley Marks, MD

Dr. Shelley Marks, MD

General Surgery*
30+ years of experience

Dr. Shelley Marks, MD is a general surgeon in Palo Alto, CA and has over 30 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1993. She is affiliated with Sequoia Hospital. She is accepting new patients.

3.5 Star Rating
Based on 17 reviews 3.5 Star Rating (17 reviews)

Practice

795 El Camino Real Palo Alto, CA 94301

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Dr. Marks' Reviews

Likelihood to recommend Dr. Marks

3.5
17 ratings, 7 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
0%
0%
2 star
12%
12%
1 star
29%
29%

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Dr. Marks is really great: before the operation, she took the time to describe me in detail why I needed the operation, what are the expected outcomes, and so on. She came to talk to me before the surgery and gave a report back to my husband afterwards. She was careful during the post-op checkup as well. I am very happy with the experience and recovery, and felt I was in good hands all the time. Thanks Dr. Marks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dilek Zeynep Hakkani-Tur – Feb 11, 2020
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I had a great experience with Dr. Shelley Marks. She performed a hernia repair and a Laparoscopic Nissen Fundoplication (an operation for severe acid reflux - wraps some of your stomach around lower esophagus sphincter muscle for support - aids in proper muscle operation). I was impressed with her attention to my issues, with her knowledge, with her description of the procedure, with her prediction of expected recovery issues, and her excellent follow-up. She seems to be an intelligent and sincerely caring physician. I would highly recommend her to anyone needing her skills in her area of expertise.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Murphy in Hillsborough – Jun 04, 2019
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Love her done surgery twice on my father she take time to explain straightforward very nice sees family before and after surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
san francisco, ca – Oct 31, 2017
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She performed a hemorrhoid ligation on me a few months ago. She warned me that it might return and it did, but that's not the reason for my low review. Very little of what she told me to expect happened as she predicted. What she assured me was going to be a low pain recovery was anything but (no pun intended). When I reached out for help, she reiterated that I try a warm bath again, which hadn't worked. Overall, I did not like her "bedside manner."
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Michael in Menlo Park, CA – Jul 27, 2016
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I can?t comment on the competency of Doctor Marks. I made an appointment for an office visit; the day before my appointment I received a call that Doctor Marks had reviewed my medical records and decided to not perform the surgery because it was too complicated for her. She is not a bad surgeon, her information on the Internet indicated that she had lots of experience as a surgeon, but when the facts surface and the procedure is complicated, Doctor Marks may back out at the last minute.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Palo Alto, CA – Apr 23, 2016
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ECH wanted to remove mom's gall bladder the day after ERCP procedure but we did not agree with that & I sought Dr Marks to do the surgery at what she determined would be a better time. PAMF had discontinued doing surgeries at Stanford H so she offered us an option to either have her do the surgery at Sequoia or her colleague at Stanford. She advised to wait 4 weeks after the ERCP. When we went for the preOp we were surprise to find she'd managed to do it at Stanford & everything went verywell.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Keiko Remp (patient) in Mountain View, CA – Jan 31, 2016
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Dr. Marks was top notch. I found her friendly, relaxed and informative. She put me at ease about my procedure (gallbladder removal) I had very little pain and no post-operative infections. I would trust her again to do another surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue D. in Palo Alto, CA – Dec 23, 2015
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About Me

biography

Dr. Shelley Marks, MD is a general surgeon in Palo Alto, CA and has over 30 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1993. She is affiliated with Sequoia Hospital. She is accepting new patients.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University Hospital

    Residency Hospital
  • University Ca Sf School Of Med

    Residency Hospital
  • Rosalind Franklin University Chicago Medical School

    Medical School, 1993
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail795 El Camino Real Palo Alto, CA 94301
1

Practice

Office325 Distel Cir Los Altos, CA 94022
2

Practice

Sequoia Hospital170 Alameda de las Pulgas Redwood City, CA 94062
3