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Dr. Shunai Jiang, MD

Dr. Shunai Jiang, MD

Ophthalmology*

Dr. Shunai Jiang, MD is an ophthalmologist in Marietta, GA. She is affiliated with medical facilities such as Wellstar Cobb Medical Center and Wellstar Kennestone Regional Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 17 reviews 3.6 Star Rating (17 reviews)

Practice

3939 Roswell Rd Ste 100 Marietta, GA 30062
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Jiang specializes in the area of Ophthalmology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Jiang's Reviews

Likelihood to recommend Dr. Jiang

3.6
17 ratings, 13 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
35%
35%

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She is rude and no empathy
I had a very disappointing experience with Dr. Jiang. She was dismissive and did not provide sufficient explanation about the treatment options for my glaucoma. She briefly mentioned two options—using eye drops to reduce eye pressure or undergoing a laser procedure—but did not clearly explain the pros and cons of each. When I asked which option she would recommend, she raised her voice and told me, 'Don't ask me, you are the one to make the decision!' I found her attitude unprofessional and unhelpful. I decided to switch to a different doctor immediately.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Apr 18, 2025
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Very happy with the treatment i received
Dr. Jiang was very polite and informative on my procedure
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 15, 2025
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Superb Treatment
Dr. Jiang exudes quiet competence. You have no doubt that she is skilled in opthalmic surgery and that the outcome will be very successful. My cataract surgeries were completed quickly with no complications or discomfort . The results were so much better than expected.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas – Mar 12, 2025
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Kind and Professional
I came for cataract surgery and was treated by her. Dr. Jiang was kind, knowledgeable and very patient with my mom, since my mom was nervous. Dr. Jiang was willing to help out with anything and my mother made a full recovery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yasmeen Razzak – Feb 06, 2025
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Excellent care
Dr. Jiang is highly professional and extremely knowledgeable. Her diagnosis and treatment for my eye issue is highly appreciated and successful. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 14, 2024
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Very Rude and Aggressive
Dr. Jiag lacks tact and bedside manner. During the appointments she doesnt talk to me directly. She only talk to the assistant. She is worse than a pushy sales person. Despite the fact my POC, the ER and a 2nd opinion assured me surgery was not necessary. She called yelling at me I was going blind and berated me further. As an elderly person with failing health the last thing we need to be bullied into medical services. I am frightened and still shaken by her actions.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 20, 2024
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Best of the best??
Dr. Jiang is the best! Always goes the extra mile ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rhea Dimick – Jun 22, 2022
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Dr. Jiang has been my eye doctor and glaucoma specialist for 5 years. She did my cataract and glaucoma surgery. She is very skilled, knowledgeable, and caring. The members of her staff and care team are awesome. I highly recommend her and Marietta Eye Clinic.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Carolyn – Mar 31, 2021
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Wonderful experience! Vision is now 20/20 in both eyes!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 11, 2019
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Dr. Jiang is efficient, caring and kind. She is a good doctor.She took the time to call me to check my condition after my cataract surgery.That meant a lot to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wendy Jackson in Marietta, GA – Mar 14, 2017
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Dr. Jiang is very good at what she does. Yes, sometimes the wait is long but she's worth it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Feb 07, 2017
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Dr. Jiang did both my husband's and my cataract surgeries and she and her staff were incredibly supportive of us both. I am having macular laser surgeries both tomorrow one one eye and in ten days. I would not have any other surgeon but Dr. Jiang and/or Dr. Meleth at Marietta Eye Clinic. As a patient, you must be your own advocate and ask every question you have. The staff in Dr. Jiang's office and at the Clinic in Marietta are absolute professionals in answering patients' concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie in Canton, GA – Nov 17, 2016
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She told me that she couldn't explain to me what she was talking about when I was asking about my eye condition. She told me she was a busy woman, I would just have to write faster. Pretty nervy considering her practice makes me wait a minimum of 2 hours EVERY TIME I go there. The last 2 times I have been there the practice made me wait 3 hours. Talk to any patient that goes to Marietta Eye Clinic. They have no respect for the customer or their time.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Acworth, GA – Jun 13, 2016
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Leave a review

How was your experience with Dr. Jiang?

About Me

biography

Dr. Shunai Jiang, MD is an ophthalmologist in Marietta, GA. She is affiliated with medical facilities such as Wellstar Cobb Medical Center and Wellstar Kennestone Regional Medical Center. She is accepting new patients and telehealth appointments.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Jilin Medical College

    Medical School
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Marietta Eye Clinic PA3939 Roswell Rd Ste 100 Marietta, GA 30062
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
  • Directions

Practice

Office2453 Powder Springs Rd SW Marietta, GA 30064
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
    • Sun: closed
  • Directions

Practice

Marietta Eye Clinic PA895 Canton Rd NE Bldg 100 Marietta, GA 30060
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
  • Directions

Practice

Marietta Eye Clinic PA100 Old Ball Ground Hwy # A Canton, GA 30114
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
  • Directions

Affiliated Hospitals

  • Piedmont Mountainside

    1266 Highway 515 S
    Jasper, GA 30143
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    2% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Wellstar Kennestone Regional Medical Center

    677 Church St NE
    Marietta, GA 30060
    Recipient of 7
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Wellstar Cobb Medical Center

    3950 Austell Rd
    Austell, GA 30106
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality