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Dr. Song Lee, MD

Dr. Song Lee, MD

Family Medicine*
30+ years of experience

Dr. Song Lee, MD is a family medicine physician in Colleyville, TX and has over 30 years of experience in the medical field. He graduated from University of Texas Health San Antonio School of Dentistry in 1994. He is affiliated with medical facilities Baylor Scott & White Medical Center-Grapevine and Hendrick Medical Center. He is accepting telehealth appointments.

4.2 Star Rating
Based on 54 reviews 4.2 Star Rating (54 reviews)

Practice

6220 Colleyville Blvd Ste B Colleyville, TX 76034
Telehealth available

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Dr. Lee's Reviews

Likelihood to recommend Dr. Lee

4.2
54 ratings, 18 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Forgets
Too many times in the past, prescriptions have not been called in with today being no exception. Same can be said for a referral to see a specialist. This is a mistake on either Dr. Lee or his nurse. Having to call back and remind people is not the way to run a practice. Also getting someone to answer the phone is basically non-existent.
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Mar 13, 2024
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Dr. Song Lee,colleyville,Tx Outstanding Doctor
Dr. Lee is very knowledgeable, professional with many years of experience. He is always kind, professional, works hard to get you in, proactive and listens. His staff is just as outstanding. He is a great man, dr, and volunteer for GRACE in grapevine for 25 years. He is the Doctor of my choice. Couldn’t ask for better!Anyone that left a bad review, has the wrong Dr.Lee for sure.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M Lawson – Feb 01, 2024
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Very compassionate
Dr Lee takes time with his patients overall medical health. Very knowledgeable on current medications available and alternating treatments. I would highlight recommend. Staff is also very helpful in scheduling and follow-up.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
James – Jan 13, 2024
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Highly Recommend
Dr. Lee is very compassionate and listens carefully to his patients. I do not feel rushed during my visit and I feel that he takes as much time as is necessary. I can not say enough good things about Dr. Lee.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Reading – May 22, 2022
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Terrible. Unaccountable and really doesn’t not take charge of his patient’s proactive health
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 09, 2021
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I have been seeing Dr. Lee for about 20 years. He does take the time to listen and is very easy to talk to. I also find his office staff to be outstanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Connie – Aug 31, 2021
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Nothing like having the receptionist as the gate keeper and controlling the doctor...its a shame...nice doctor...if he doesnt get someone new to work their, many patients will run...
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
C. Smith – May 26, 2021
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Save your time and your health and go to another doctor. His office couldn't care less about your health. I was diagnosed with Covid-19 and needed monoclonal antibodies because of my health conditions. They sent a referral to MPP INFUSION late on Friday and found out late Monday morning they stopped doing monoclonal antibodies over a month ago. Monday once again I called no answer and left a message. Had to call 3 more times to got someone. There is a window of when you can get Monoclonal antibodies and it is very short but they really didn't care. Now to top it off Dr. Lee released me as a patient as I'm still fighting Covid-19. Now I'm stuck looking for a new doctor with Covid because his office was to overwhelmed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Don't walk run – May 26, 2021
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Dr Lee takes time to listen to patients concerns and is able to renew prescriptions in a timely manner. Dr Lee is very knowledgeable about medicine and is careful to only do what is best for the individual and that is why I highly recommend Dr Song Lee.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jane Casanova – Apr 04, 2021
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My husband and I have been going to Dr. Lee for many years and he is the most caring doctor we have ever had. He makes you feel very comfortable and he spends all the time it takes to take care of your concerns. His office staff is equally kind and caring, they will always work you in to see the Dr. if you need to get in. I would highly recommend Dr. Song Lee!!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 23, 2021
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Dr. Lee himself is a wonderful Doctor. The same cannot be said for his office staff. They are the most unprofessional staff I have ever encountered at a medical practice. The office culture they embrace can best be described as "arrogant". They operate from the perspective of gatekeepers as opposed to providing good customer service. I've had several instances where they do not return calls calls and are very cocky and demeaning if you "dare" to challenge them or question them with legitimate concerns. I would hope that Dr. Lee becomes aware of the level of hostility his staff initiates towards his patients, otherwise his practice will suffer. I would advise everyone to avoid this practice unless you want to deal with the frustration his incompetent office staff is becoming locally infamous for.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Aug 27, 2020
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I was charges $390 for a 15 minute follow up appointment. When I called multiple times to inquire about the billing, they treated it like a Mob shake down. "Pay the bill or we can send it to collections, it is up to you." I was with the Dr for less than 10 minutes at this visit They will screw you on the billing
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 30, 2020
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Dr.Lee is a very caring doctor and he takes his time to look at all the details. Very patient and a good listener. God bless him and his family. He is a rare find.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 21, 2020
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Dr. Lee has been the Primary Care Physician for our whole family. In addition to great care, he also takes a Personal Interest in every one of us. We trust his counsel and appreciate his bedside manner...you NEVER feel rushed, but rather that you're the most important patient he'll see that day. His staff reflect the same attitude.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
John F Cole – Nov 19, 2019
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Our family was fortunate to receive a referral years ago, recommending Dr. Lee. We have found him to be the consummate professional: knowledgeable, dependable & trustworthy. The real surprise has been Dr. Lee’s “bedside manner,” taking time to thoughtfully listen and provide substantial answers. We’ve never seen a PA. Dr. Lee is a dedicated physician to his patience—(not to his bottom line!). My wife, two kids & I highly recommend Dr. Song Lee to you and yours!
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Paul Martin – Nov 06, 2019
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Dr. Lee is a kind and caring doctor. He meets my concerns with great compassion. I never hesitate to go to Dr. Lee with all my health issues. He is a hard-working doctor with an ever growing practice, and he makes every effort to understand and meet their needs. He brings with him a great knowledge and understanding for each and every health concern presented to him. His staff is courteous, kind, and even more important caring. Dr. Lee is a fine doctor. He and his staff are there for us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Paula Horn in TX, TX – Dec 21, 2018
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Sat in office for 30 minutes to have Dr. Lee come in and talk to me for 3 minutes and as I was talking to have him walk out. When a doctor does this to you don't walk but run and find someone who cares.....
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Grapevine – Nov 21, 2018
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one of the best physicians in colleyville. He really spends time with his patients.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Bedford, TX – Dec 15, 2017
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About Me

biography

Dr. Song Lee, MD is a family medicine physician in Colleyville, TX and has over 30 years of experience in the medical field. He graduated from University of Texas Health San Antonio School of Dentistry in 1994. He is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 1994
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office6220 Colleyville Blvd Ste B Colleyville, TX 76034
1

Affiliated Hospitals

  • Baylor Scott & White Medical Center-Grapevine

    1650 W College St
    Grapevine, TX 76051
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Hendrick Medical Center

    1900 Pine St
    Abilene, TX 79601
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality