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Dr. Stanley Usen, MD

Dr. Stanley Usen, MD

Pediatrics*

Dr. Stanley Usen, MD is a pediatrician in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 22 reviews 3.8 Star Rating (22 reviews)

At a Glance

  • Area of ExpertiseDr. Usen specializes in the area of Pediatrics. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Pediatric Specialists at Las Palmas Medical Center

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Dr. Usen's Reviews

Likelihood to recommend Dr. Usen

3.8
22 ratings, 6 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
5%
5%
2 star
14%
14%
1 star
18%
18%

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Excellent M & C Children Clinic
We recently went to this new doctor Stanley he is an excellent and staff. And they are very organized and very efficient.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jerry – Dec 05, 2023
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Steer Clear
Dr. Usen is great. His staff however is incompetent. He has been my son’s pediatrician for 15 years. Today he’s losing 4 patients because I am no longer willing to tolerate his staff and the way they will force you to make several appointments to address a single issue. It’s sad how far this office has declined because of the staff. Dr. Usens service no longer outweighs the hassle. Steer clear if you value your time.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 01, 2023
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I love Dr. Usen, as a kid he would always be so kind to me and my family. He was a great person I loved talking to, and he always enjoyed the progress in my medical school journey. Great doctor, very sympathetic and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 23, 2021
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Great doctor. Very attentive and takes his time with patients. I will definitely recommend him to others. He has been my daughters doctor since she was born (three years) and now the doctor to my second child. No complaints thus far.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
El Paso, TX – Apr 21, 2017
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My visit there was wonderful, very patient and caring Doctor, Listens to me and very friendly with kids. I will recommend him any day. He know his stuff and my kids love him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May in el paso, TX – Mar 03, 2017
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We have had one visit there and most likely it will be the only one. The Dr was great, the wait was minimal but the staff are quite incompetent. My son has adhd and getting medication pre approved has been a nightmare. I have complained to the insurance so they are aware. No one should have to babysit the practice. The office manager won't call me back and the reason is she is busy. I doubt that seeing as how I have done her job in other practices. I am busy with graduate school, this more than
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
El Paso, TX – Jan 31, 2017
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About Me

biography

Dr. Stanley Usen, MD is a pediatrician in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients and telehealth appointments.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Brooklyn Hospital - Caledonian Hospital

    Residency Hospital
  • College Of Medical Sciences

    Medical School
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Las Palmas Medical Center

    1801 N Oregon St
    El Paso, TX 79902
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Del Sol Medical Center

    10301 Gateway Blvd W
    El Paso, TX 79925
    Recipient of 30
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
Learn more about how Healthgrades measures Hospital Quality