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Dr. Stephen Hayes, DPM

Dr. Stephen Hayes, DPM

Podiatry*

Dr. Stephen Hayes, DPM is a podiatry specialist in Battle Ground, WA. He is affiliated with PeaceHealth Southwest Medical Center. He is accepting new patients.

2.4 Star Rating
Based on 23 reviews 2.4 Star Rating (23 reviews)

Practice

1710 W Main St Ste 221 Battle Ground, WA 98604

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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

2.4
23 ratings, 7 with a written review
5 star
30%
30%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
61%
61%

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Glorified Medical Salesman with a PHD
Overall, not a good experience with Dr. Hayes. My first and only time, I went in for stiffness and some pain in my feet bc I have a family history of rheumatoid arthritis and diabetes so I wanted to be sure it wasn't anything serious. It took me longer to fill out the paperwork than the time I actually had with the doctor. I was his first appointment of the day and he seemed like he couldn't be bothered unless I was a good candidate for surgery. I wasn't, so he took one look at my feet and asked 2 questions before asking me to walk and before I knew it, he was out the door asking his assistant to fit me for a night splint and some makeshift bandage and foam wrap along with a prescription for some topical pain gel and to set up an appointment with some shoe place. All the same treatments for every patient no matter the issue and no actual time spent figuring out each case. He's a medical salesman for shoes, inserts, and insurance claims. Nothing more. DO NOT RECOMMEND.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Melissa M – Jul 12, 2022
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My wife had a wound that was approximately 6" long, 1-1/4" wide, and 1/2" deep we were both scared knowing the danger of infection when we came into Dr. Hayes office. We were treated like we were the most important people there. We soon felt at ease. Each nurse or tech had a specific responsibility and preformed their job with a smile and took a true interest in us and our welfare. I will never forget Dr. Hayes smile, his frankness with us and professionalism. Thank You, Everyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jim and Lorelei Flick in Battle Ground – Jul 13, 2018
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My visit was awful, he was very short with me like he had it seemed like he had somewhere else to be. He commented on my ankle and nothing wrong with it and that it was just sprained, it hasn't healed in over three months, he also said he looked at mu films and MRI(I never had an MRI) and nothing was torn. Awful
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Charles Souers in Beaverton, OR – Mar 25, 2018
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He is nothing but a sales man! He treats his staff horribly from what I witnessed in my first and only visit. I went in for plantar fasciitis and all he wanted to do was sell inserts for my shoes and other products. I would not recommend him.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Washington – Mar 24, 2018
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He is not in the business of helping his clients. I went in for incredible heel pain/foot pain in cuboid region. Once he realized my insurance was really good-I got a boot, fitted for orthodics, & pushed to take a cortisone injection. The pain disappeared, but it was temp. & a band-aid. I went in to pickup my orthodics b/c the pain was so intense- all he wanted to do was another cortisone shot. I said no, then he wanted to see me in 4 weeks for the next cortisone shot, No recommendation.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ridgefield – Oct 20, 2017
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I took my son to have an ingrown toenail removed and I can honestly say I was very pleased with how Dr Hayes made him feel very comfortable and joked around with him during the procedure. I would recommend him 100%.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Joanne Davies in Portland, OR – Jun 08, 2017
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I was misdiagnosed. not to mention they tried to sell me three different shoes and inserts in one visit!
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
andrew in Portland, OR – Mar 30, 2016
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How was your experience with Dr. Hayes?

About Me

care philosophy

We take pride in providing the most comprehensive and up to date medical care available for you. We ensure a pleasant and comfortable experience for all our patients with friendly, timely and professional appointment scheduling and services. It...read more

biography

Dr. Stephen Hayes is a graduate of the Ohio College of Podiatric Medicine.  After graduation, he completed an intensive two year residency in forefoot and rearfoot surgery through University Hospitals of Cleveland, Ohio at Richmond Heights. ...read more
  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Battle Ground Foot and Ankle1710 W Main St Ste 221 Battle Ground, WA 98604
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:45am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions

Practice

Portland Foot and Ankle LLC9370 SW Greenburg Rd Ste A Portland, OR 97223
2
Vancouver Foot and Ankle PLLC6108 NE Highway 99 Ste 107 Vancouver, WA 98665
3
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 4:00pm
    • Thu: 1:45pm - 4:30pm
    • Fri: 9:00am - 5:00pm
    • Sat: 8:00am - 1:00pm
  • Directions

Affiliated Hospitals

  • PeaceHealth Southwest Medical Center

    400 NE Mother Joseph Pl
    Vancouver, WA 98664
    Recipient of 7
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality