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Dr. Steven Ugbarugba, MD

Dr. Steven Ugbarugba, MD

Gastroenterology*

Dr. Steven Ugbarugba, MD is a gastroenterologist in Houston, TX. Dr. Ugbarugba has extensive experience in Gastrointestinal Disorders and Pancreatic Disease. He is affiliated with North Cypress Medical Center. He is accepting new patients.

2.9 Star Rating
Based on 25 reviews 2.9 Star Rating (25 reviews)

Practice

13507 Hargrave Rd Bldg E Houston, TX 77070

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Dr. Ugbarugba's Reviews

Likelihood to recommend Dr. Ugbarugba

2.9
25 ratings, 14 with a written review
5 star
36%
36%
4 star
8%
8%
3 star
8%
8%
2 star
4%
4%
1 star
44%
44%

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Literally impossible to schedule appt. by phone!
Never got appointment for my mother even though he said it was vital that he saw her after she was released from the hospital! I called the office & left several messages & no one ever returned my call. I've never seen a system so screwed up & and unprofessional!!!!!
What went well
No results
What could be improved
No results
Helpful
MJN – Mar 04, 2025
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Wonderful Doctor
Was admitted via the ER with elevated liver function. Dr. U came in and explained I needed a special endoscopy to open up my bile duct. He did not mess around! I was in my procedure within an hour. He was kind, polite, and answered all of my questions. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2025
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June 2023...I was referred to Dr Ugbarugba (Aruba) by my PCP. Dr Ugbarugba performed a routine screening colonoscopy and an upper GI endoscopy. I was very happy with his services. I had no issues or pain following the procedures. His office staff are lovely, friendly people who are very welcoming...as were the staff at the Cy-Fair Surgery Center where the procedures were performed. I saw him for a 2-week follow-up appointment after the procedures, where he discussed the results with me. I would definitely recommend this doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna – Jun 25, 2023
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Impossible to get in touch with anyone in the office to schedule an appointment. Can’t get a person on the phone. Constantly leave messages requesting a return call. What if there was urgent need?!!?
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 31, 2023
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He saved the life of a friend
Three people highly recommended Dr. Ugbarugba and I agree. He is very thorough and explains things well. I feel like he is concerned about my description of what is going on and determined to fix it. Now awaiting results of the upper endoscopy which was a breeze. Hospital staff also seemed to really like him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
TLO – Dec 01, 2022
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Dr Ugbarugba saved my life by finding the bleeding site in my small intestine which is very difficult to locate with all known diagnostic procedures. He is very knowledgeable, persistent and caring. Definitely an excellent doctor.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
S.Sencer – Apr 22, 2021
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Poor business practice when a business requires the patient to pay before service is rendered. The staff was extremely friendly and knowledgeable. The physician, however, is questionable to be in the health profession.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 13, 2020
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Comes into the room while talking in the phone. Take an entire minute fumbling through his phone and finally addresses me. He was clueless as to who I was and why I was there. I’m not sure if he is even a MD. I wouldn’t trust him with an X-ray scan, let alone an endoscopy.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Not Recommended – Feb 13, 2020
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Unable to contact Dr Aruba's office. No one answers. Heep saying "user busy". ?? What if I had an urgent question??
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Oct 29, 2019
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I would recommend Dr. Aruba to anyone that has GI issues. He is incredibly professional, highly skilled and has a wonderul staff. All of my experiences have been of the upmost expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan Stein in CYPRESS, TX – Mar 13, 2019
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Knowlegeable, Professional, Courteous, Confident, Great Bedside Manners, and Extremely Responsive to urgent patient situations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Houston – Apr 26, 2018
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I waited about an hour for my original appointment scheduled for 11 held at 12. he didn't examine me at all just asked about 4 questions, did no explanation and told me I would need an endoscopy. $$$ The day of the procedure was smooth but that was the hospital system not the doctor. He took 8 biopsies as I was leaving he showed me some pictures of my stomach. I never heard back from the doctor except for getting multiple bills. What a joke. IMO not fit to earn my business
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Richard Stonely in Cypress Texas – Mar 05, 2018
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Refused to provide mandated follow up post hospitalization visit - unethical. Failed to verify insurance until arrived at his office to only then be advised out of network-- despite it being weeks after appointment was set by his own staff - sent away not seen -- DISRESPECT OF PATIENTS TIME AND RESOURCES.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Houston – Jan 12, 2018
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Very professional,informative,takes time to explain procedures in full.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stephen smith in houston TX – Feb 22, 2016
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About Me

biography

Dr. Steven Ugbarugba, MD is a gastroenterologist in Houston, TX. Dr. Ugbarugba has extensive experience in Gastrointestinal Disorders and Pancreatic Disease. He is affiliated with North Cypress Medical Center. He is accepting new patients.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University Medical Center

    Fellowship Hospital
  • Boston University Chobanian & Avedisian School Of Medicine

    Residency Hospital
  • University Of Texas - Galveston

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office13507 Hargrave Rd Bldg E Houston, TX 77070
1
Unavail11302 Fallbrook Dr Ste 306 Houston, TX 77065
2
Houston Methodist Willowbrook Hospital18220 State Highway 249 Houston, TX 77070
3
HCA Houston Healthcare Northwest710 Cypress Creek Pkwy Houston, TX 77090
4