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Dr. Su Zhan, MD

Dr. Su Zhan, MD

Physical Medicine & Rehabilitation*

Dr. Su Zhan, MD is a physical medicine & rehabilitation physician in West Seneca, NY. She is affiliated with medical facilities such as UPMC Chautauqua and Mercy Hospital of Buffalo. She is not accepting new patients.

3.7 Star Rating
Based on 52 reviews 3.7 Star Rating (52 reviews)

Practice

100 Union Rd West Seneca, NY 14224

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At a Glance

  • Area of Expertise
    Dr. Zhan specializes in the area of Physical Medicine & Rehabilitation. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Zhan's Reviews

Likelihood to recommend Dr. Zhan

3.7

52 ratings, 18 with a written review
5 Star
63%
63%
4 Star
4%
4%
3 Star
2%
2%
2 Star
2%
2%
1 Star
29%
29%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Tim W – Jun 09, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Juli B – Jun 04, 2024
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What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
I’m Blown Away – May 04, 2024
×Post a ResponseAre you Dr. Su Zhan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
R. Hamm – Dec 21, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Keith – Feb 23, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Lisa – Jan 04, 2023
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Oct 15, 2022
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
10 people found this helpful
Helpful
Bikersue – Jul 19, 2021
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
10 people found this helpful
Helpful
Maureen Anderson – Jul 01, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Carol Toepfer – May 06, 2021
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What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Jan 15, 2021
×Post a ResponseAre you Dr. Su Zhan, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Scott Miller – Sep 15, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
May 01, 2020
×Post a ResponseAre you Dr. Su Zhan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Steve – Jan 13, 2020
×Post a ResponseAre you Dr. Su Zhan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Lucinda Zambito – Nov 10, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 people found this helpful
Helpful
Dawn in Buffalo, NY – Mar 12, 2017
×Post a ResponseAre you Dr. Su Zhan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
18 people found this helpful
Helpful
DONNA M DINNOCENZO in Buffalo, NY – Feb 09, 2016
×Post a ResponseAre you Dr. Su Zhan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
26 people found this helpful
Helpful
charles callesto in Buffalo, NY – Jan 21, 2016
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Leave a review

How was your experience with Dr. Zhan?

About Me

biography

Interventional Pain Management 
  • Physical Medicine & Rehabilitation

  • Physical Medicine & Rehabilitation Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Suny Buffalo

    Residency Hospital
  • Suny Buffalo

    Internship Hospital
  • State University Of New York At Buffalo

    Internship Hospital
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

Locations

Practice

WNY Rehabilitation Medicine and Pain MGMT. LLC100 Union Rd West Seneca, NY 14224
1

Practice

Office550 Orchard Park Rd Ste C Buffalo, NY 14224
2
Kwang Ho Shin M.D. PC338 Harris Hill Rd Ste 207 Buffalo, NY 14221
3

Affiliated Hospitals

  • Mercy Hospital of Buffalo

    565 Abbott Rd
    Buffalo, NY 14220
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • UPMC Chautauqua

    207 Foote Ave
    Jamestown, NY 14701

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Bertrand Chaffee Hospital

    224 E Main St
    Springville, NY 14141

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    8% lower than the national average

    77%
    Patients said their room and bathroom were always kept clean
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality