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Dr. Sumeet Mathur, MD

Dr. Sumeet Mathur, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Sumeet Mathur, MD is an otolaryngology-head and neck surgery specialist in Indiana, PA and has over 30 years of experience in the medical field. He graduated from HARVARD Medical School in 1993. He is affiliated with West Penn Hospital. He is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 21 reviews 2.7 Star Rating (21 reviews)

Practice

850 Hospital Rd Ste 2100 Indiana, PA 15701
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Mathur specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Mathur's Reviews

Likelihood to recommend Dr. Mathur

2.7
21 ratings, 7 with a written review
5 star
33%
33%
4 star
5%
5%
3 star
10%
10%
2 star
0%
0%
1 star
52%
52%

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Horrible, horrible billing experience.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
M – Aug 19, 2024
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Billing Nightmare
The doctor is good, but the billing is possibly the worst I've encountered. We're seeking a new provider because I can't spend tens of hours every month trying to get the billing issues resolved when the procedures should be fully covered by insurance.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
6 others found this helpful
Helpful
Aug 02, 2024
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Office Incompetence
Dr. Mathur is a very good allergist. I had a deviated septum procedure that went very well and healed perfectly. After a three month follow up, I chose to schedule allergy shots as well. However, the office staff is so incompetent (an ongoing occurrence throughout the 6 months it took to get me to this point) that I chose not continue. It was a never-ending stream of incorrect billing, billing the wrong insurance company, invoices being sent out that were already paid, and collection calls made for an invoice that was never sent out. I also had to go out of my way to drop off a CD at their office from a CT scan due to having a virtual appointment to review it. The ineptitude was and is staggering. The receptionist Anna (who was front and center for most of this) is the most dishonest person you’ll ever deal with. Avoid if possible.
What went well
  • Explained conditions well
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
7 others found this helpful
Helpful
Michael Macharyas – Mar 13, 2023
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Dr Mathur is the greatest, great surgeon, great person, caring and he left me very informed of my procedure. I would go back to him if i ever needed to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Randy Wolbert – Jun 02, 2021
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This office is anti military and refuses to take Tricare insurance for Military Retirees.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
PITTSBURGH, PA – Jan 23, 2019
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My husband made an appointment. 2 days before his appointment the office called to cancel because he didn’t return paperwork. We never received any paperwork!!!! The next day I personally picked up the paperwork and hand delivered it back to the office a week later. When he showed for his visit he was told that they cancelled it 2 days ago since he didn’t return the paperwork. Where did this personal/HIPAA information go? He wasted 2 sick days due to their incompetence.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
10 others found this helpful
Helpful
Joanne in Indiana, PA – Jun 11, 2018
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Took time to explain everything to me in great detail. Explained options. Made me feel assured that he was doing what was most beneficial for me. Explained all details of procedure that I had done in such detail that I knew exactly what was going to happen and how it would feel and how long it would last. Great experience. Staff are all very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Cindy in Latrobe, PA – May 11, 2016
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About Me

biography

Dr. Sumeet Mathur, MD is an otolaryngology-head and neck surgery specialist in Indiana, PA and has over 30 years of experience in the medical field. He graduated from HARVARD Medical School in 1993. He is affiliated with West Penn Hospital. He is accepting new patients and telehealth appointments.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard Medical School

    Medical School, 1993
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Sam Mathur MD PC850 Hospital Rd Ste 2100 Indiana, PA 15701
1

Practice

Kenneth P. Cheng MD PC1000 Stonewood Dr Ste 310 Wexford, PA 15090
2

Affiliated Hospitals

  • West Penn Hospital

    4800 Friendship Ave
    Pittsburgh, PA 15224
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality