Dr. Susan Bertrand, MD
Dr. Susan Bertrand, MD is a pain management specialist in Spring Lake, NC. She is affiliated with medical facilities such as FirstHealth Moore Regional Hospital and Betsy Johnson Regional Hospital. She is accepting new patients and telehealth appointments.
Practice
517 210 Spring Lake, NC 28390Make an Appointment
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Dr. Bertrand's Reviews
Likelihood to recommend Dr. Bertrand
4.1
| 5 Star | 78% | 78% |
| 4 Star | 0% | 0% |
| 3 Star | 0% | 0% |
| 2 Star | 0% | 0% |
| 1 Star | 22% | 22% |
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How was your experience with Dr. Bertrand?Overall Patient Satisfaction
Likelihood of recommending Dr. Bertrand to family and friends is 4.111111 out of 5
About Me
care philosophy
"Pain Management is entering a period of unprecedented growth and improvement. We can design treatments that make sense medically, physiologically and in the context of our patients' lives."biography
Susan True Bertrand, M.D., sees patients at National Spine & Pain Centers Cary, Fayetteville, Henderson, and Spring Lake, North Carolina offices where she addresses both chronic and acute pain with a range of treatment options that include minimally-invasive...read morePain Management
Physical Medicine & Rehabilitation
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University Washington
Internship Hospital, 1977
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Affiliated Hospitals
- Recipient of 11
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
83%Patients said that doctors always listened to them and explained things well7% higher than the national average
- Recipient of 3
hospital awardsView all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
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