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Dr. Susan Hertweck, MD

Dr. Susan Hertweck, MD

Obstetrics & Gynecology*
35+ years of experience

Dr. Susan Hertweck, MD is an obstetrician gynecologist in Louisville, KY and has over 35 years of experience in the medical field. She graduated from University of Louisville in 1986. She is affiliated with medical facilities such as Frankfort Regional Medical Center and Baptist Health Hardin. She is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 17 reviews 2.9 Star Rating (17 reviews)

Practice

3991 Dutchmans Ln Ste 303 Louisville, KY 40207
Telehealth available

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Dr. Hertweck's Reviews

Likelihood to recommend Dr. Hertweck

2.9
17 ratings, 10 with a written review
5 star
47%
47%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
53%
53%

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Did not listen to us at all. Jumped to conclusions and made assumptions not based on fact. Very abrasive. Never going back!
What went well
No results
What could be improved
No results
Helpful
Apr 15, 2019
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This lady doesn't know what is goin on. She didn't even check my daughter and said she had endometriosis on the first visit. Went back for a second visit and then she tells us my daughter is having muscle spasms ended up placing the IUD which hurt her so badly. I didn't want her to have this yet because I felt like this lady didn't know what the heck was goin on. Now she continually has more issues. This lady tried to tell me that I didn't have a decision in this. My daughter is 16. Idiot
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 21, 2018
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We have had a very positive experiences with Dr. Hertweck. I had taken my daughter to see my OB/GYN (which my daughter did not like) and my Dr. referred her to Dr. Herweck. My daughter was very nervous and she made my daughter feel very comfortable and relaxed. She also prescribed a certain birth control for my daughter to control her acne which allowed her to stop using $400/month acne medication prescribed by our dermatologist which was drying out her face horribly. We are very pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
May 02, 2018
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I do NOT recommend this doctor and would NOT take your daughter here. She is arrogant and rude and cares nothing for your opinion or time. She expects you to arrive 30 minutes PRIOR to your appt time or she will not see you, nevermind how long you sit waiting in her office on her. Very little regard for the patient. This practice is all about her, what works for her, what suits her.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Louisville, KY – Aug 03, 2017
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I do not recommend this office. They are the only adolescent gynecology office so you are stuck if your daughter needs to see them, but it takes about 6 months to get an appointment, then each time we have been scheduled, they cancel and re-schedule us. They require you to come in 30 minutes in advance of an appointment and if you are not there 30 minutes in advance, the doctor will not see you. Ridiculous. Very disrespectful of my time.
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Prospect, KY – May 23, 2017
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Dr. Hertweck was absolutely amazing with my teenage daughter at her most recent appointment. I was so impressed with how she treated her and took the time to listen to our concerns and address each issue.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Jul 22, 2016
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She isn't trustworthy & she acts like she knows that she is talking about but truly she has messed my system up switching my birthcontrol, I'm even more irregular than I was and I have more pain than ever ! I will be switching doctors ASAP!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Louisville, KY – Jun 21, 2016
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Stay away from this woman. My sister was being treated for an infection and the anti biotics she was being treated with showed to have a negative reaction with an gardasil. Understandably my mom told Dr. Hertweck she would like to wait on my sister having the gardasil. Dr. Hertweck proceeded to call my mother stupid (my moms a nurse practiconer so she knows what she's talking about with medical stuff). Needless to say we never saw her again.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Louisville, KY – Jun 17, 2016
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Absolutely misdiagnosed. Told by 3 separate doctors one thing, shown why. Then told something else. I do not trust her at all.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Louisville – May 27, 2016
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Dr. Hartwell cannot be trusted. She comes across as nice and reassuring. Do not leave her alone with your child. She is more interested in making money than being a good doctor. I trusted her with my daughter and wish I chose someone else. Specifically, she prescribed a psych drug known for causing 25% of users to gain 10 pounds or more in less than three months. She told my daughter that I could not stop her from taking it since she is 17. I explained our history. She ignored my concerns.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
LOUISVILLE – Mar 21, 2016
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About Me

care philosophy

S. Paige Hertweck, M.D., OB/GYN, recently served as a tenured professor with the University of Louisville School of Medicine Department of Obstetrics, Gynecology and Women's Health, and a clinical associate professor in pediatrics at U of L. Additionally,...read more
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Louisville

    Medical School, 1986
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Norton Children's Gynecology-St Matthew's3991 Dutchmans Ln Ste 303 Louisville, KY 40207
1

Practice

Office411 E Chestnut St Ste 300D Louisville, KY 40202
2
Ulp Pediatric Sleep Medicine9880 Angies Way Ste 330 Louisville, KY 40241
3
Norton Children's Medical Group-Frankfort202 Limestone St S Ste 1A Frankfort, KY 40601
4

Affiliated Hospitals

  • Baptist Health Hardin

    913 N Dixie Ave
    Elizabethtown, KY 42701
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Frankfort Regional Medical Center

    299 Kings Daughters Dr
    Frankfort, KY 40601
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Norton Audubon Hospital

    1 Audubon Plaza Dr
    Louisville, KY 40217
Learn more about how Healthgrades measures Hospital Quality