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Dr. Susan Lackey, DO

Dr. Susan Lackey, DO

Internal Medicine*
45+ years of experience

Dr. Susan Lackey, DO is an internist in Willoughby Hills, OH and has over 45 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1976. She is affiliated with medical facilities Cleveland Clinic and Hillcrest Hospital. She is accepting new patients and telehealth appointments.

3.1 Star Rating
Based on 19 reviews 3.1 Star Rating (19 reviews)

Practice

2570 Som Center Rd Willoughby Hills, OH 44094
Telehealth available
(440) 943-2500

At a Glance

  • Area of Expertise
    Dr. Lackey specializes in the area of Internal Medicine. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Lackey's Reviews

Likelihood to recommend Dr. Lackey

3.1

19 ratings, 3 with a written review
5 Star
47%
47%
4 Star
5%
5%
3 Star
0%
0%
2 Star
0%
0%
1 Star
47%
47%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 02, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MomB – Jul 24, 2019
×Post a ResponseAre you Dr. Susan Lackey, DO?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
16 people found this helpful
Helpful
Cleveland, OH – Jun 21, 2016
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Know Before You Go

About Me

biography

Dr. Susan Lackey, DO is an internist in Willoughby Hills, OH and has over 45 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1976. She is affiliated with medical facilities Cleveland...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 1976
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Diabetes

Locations

Practice

The Cleveland Clinic Foundation2570 Som Center Rd Willoughby Hills, OH 44094
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

CCF-Willoughby Hills Pharmacy2550 Som Center Rd Willoughby Hills, OH 44094
2

Affiliated Hospitals

  • Cleveland Clinic

    9500 Euclid Ave
    Cleveland, OH 44195
    Recipient of 28
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback

  • Hillcrest Hospital

    6780 Mayfield Rd
    Mayfield Heights, OH 44124
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality