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Dr. Susan Lee, MD

Dr. Susan Lee, MD

Family Medicine*
15+ years of experience

Dr. Susan Lee, MD is a family medicine physician in Laguna Niguel, CA and has over 15 years of experience in the medical field. She graduated from Virginia Commonwealth University School of Medicine in 2006. She is affiliated with medical facilities MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 29 reviews 4.7 Star Rating (29 reviews)

Mission Heritage Laguna Niguel - La Paz Family Medicine

27231 La Paz Rd Ste A Laguna Niguel, CA 92677
Telehealth available

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Dr. Lee's Reviews

Likelihood to recommend Dr. Lee

4.7
29 ratings, 6 with a written review
5 star
90%
90%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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Not Competent
Went in with a large cut on top of toe. She looked at it and said there was nothing she could do & I would have to go to the ER. I asked her what they could do that she could not. She said, 'They have their ways'. After hours at the ER, told them what she said, & they just looked at each other and shook their heads.STAY AWAY from this doctor!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Norm D – Nov 01, 2023
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Susan Lee MD, A Disappointment
So far Susan Lee has been a disappointment. My wife had an appoint for 8:00 am earlier this year & Susan Lee's office canceled the appointment 15 minutes before the appointment. Just 2 days ago on 8/29/23 my wife again had another appointment at 8:00am & once again Susan lee's office canceled the appointment 15 minutes before the appointment. Then yesterday 8/30/23 I had an appointment at 3:30pm & due to traffic I arrived 9 minutes after the scheduled appointment at 3:39 pm & Susan's office said I had to reschedule due to I was 9 minutes late. I had to take off work early for this appointment. Now they tell me that I cannot see the Dr until 9/13/23! Susan Lee as a doctor is not reliable & she is definitely not fair with her patents. Being that her office can cancel appointments 15 minutes before the appointment not once but twice & then not accept a patent 9 mins after the scheduled appointment is double standard my family cannot accept or live with.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
Helpful
Aug 31, 2023
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Appointments have been reassuring to have a knowledgeable doctor I feel easy to talk to and that I trust , and I appreciate this.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jody – Aug 05, 2020
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We feel grateful to have Dr. Lee as our doctor, she is trustworthy and kind every time we see her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jessica and Steve – May 25, 2020
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Very good !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anna Itri Veluz – Jan 31, 2019
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The doctor was very sincere and professional, she is a sensitive listener, and I appreciate that quality. I feel blessed to have Dr. Lee in charge of my health, I am very happy and grateful for her hard work. The staff are always kind and sweet too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anne D. in Newport Beach, CA – Jan 27, 2016
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About Me

care philosophy

At Mission Heritage Medical Group, we know keeping your family healthy is your most important job. That's why our physicians specialize in the care of you and your family.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Korean

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Locations

Mission Heritage Laguna Niguel - La Paz Family Medicine

Mission Heritage Laguna Niguel - La Paz Family Medicine27231 La Paz Rd Ste A Laguna Niguel, CA 92677
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