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Dr. Susan Lyons, MD

Dr. Susan Lyons, MD

Hematology & Oncology*
30+ years of experience

Dr. Susan Lyons, MD is a hematologist oncologist in Novi, MI and has over 30 years of experience in the medical field. Dr. Lyons has extensive experience in Skeletal System Neoplasms, Renal Neoplasms & Resection, and Breast Neoplasms. She graduated from University of Michigan Medical School in 1994. She is affiliated with medical facilities Providence-Providence Park Hospital, Novi and Ascension Providence Hospital-Southfield Campus. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 24 reviews 4.3 Star Rating (24 reviews)

Ascension St. John Newland Medical Associates, PC

47601 Grand River Ave # 22 Novi, MI 48374
Telehealth available

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Hospital Highlight

Dr. Lyons is affiliated with Ascension Providence Hospital-Southfield Campus Southfield, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Lyons specializes in the area of Medical Oncology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Lyons' Reviews

Likelihood to recommend Dr. Lyons

4.3
24 ratings, 10 with a written review
5 star
79%
79%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Dr. lyns
Kind, efficient and knowledgeable
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Review – Jan 08, 2025
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Love patience encourages hope
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacquelyn Roberts – Mar 23, 2024
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Unsettling
I took my elderly mother to see Dr Lyons after she had been through 2 lumpectomies and a mastectomy. I found Dr Lyons to be very arrogant. Her office staff were very short and Dr Lyons seemed to be quite put out by clarifying questions . I found her bedside manner to be lacking. I would definitely choose another doctor if you are seeking warmth and compassion.
What went well
  • Appointment scheduling
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Worried Daughter – Aug 01, 2023
I am so sorry you felt this way about my care. I... Read More
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I’m alive today because of Dr. Lyons
Eight years ago this month Dr Lyons diagnosed my Acute Lymphoblastic Leukemia and began treatment. Dr Lyons is a very skilled oncologist and an excellent doctor. She is very concerned for her patients and is very approachable. I moved to a different state after two months with Dr Lyons, but without her care I would not be alive today.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jun 05, 2023
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Excellent Cancer Doctor !!!
Dr Lyons is a warm, caring, pleasant person. She is very knowledgeable and will do her best to accommodate your every need. She is very detail oriented with your care, so you will get the best, and she is a wonderful listener. Very highly recommend her !!! Thank You Dr Lyons !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan Seldon – Jan 11, 2023
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Communications
I would like someone to tell me why my sister, who is in her care and undergoing chemotherapy, cannot get the office to return a phone call when she needs an answer to a medical condition that arises or to schedule an appointment. If they do return a phone call - it is only after repeated attempts and the next day. This is just unacceptable.
What went well
No results
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Jul 08, 2022
I am so sorry to hear of your sister's... Read More
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I was hospitalized with stage 4 multiple myeloma cancer. She worked diligently every day to find the right treatment and was at my bedside every day to give me hope and report on my progress for recovery. I am now in my third year of remission and enjoying life again. She continues to monitor my health with periodic check-ups. She has a warm personality, easy to talk with and puts the patient first when providing treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Jean Mayer – Jul 19, 2019
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I cannot say enough about Dr Lyons. On my long journey with multiple health issues she has been my rock. She makes you feel as if you are her only patient. Dr Lyons is compassionate, extremely bright and always willing to seek the next level of care for her patients. She listens and you know that you are being heard. I am so grateful everyday that she is my doctor. She is a special person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Hopeful in West Bloomfield, Michigan – Jun 21, 2019
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I'll admit I had some scheduling changes...most were done in advance and always with a phone call within 24-48 hrs or more. I finally make it and my appointment was canceled, unbeknownst to me, before I got there. She refused to see me. I found that pretty unprofessional...
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
2 others found this helpful
Helpful
MI – Jun 04, 2019
Unfortunately this patient had many missed appts... Read More
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She is my favorite doctor. She listens and understands your individual situations well. And, I feel she is skilled and knowledgeable in her field and beyond. And, she is the most on-time doctor out of all my many doctors I see.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Farmington Hills, MI – Mar 22, 2018
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Leave a review

How was your experience with Dr. Lyons?

About Me

care philosophy

My care philosophy is to care for both my patient's physical as well as their emotional health. I always inform and educate patients and their families so they can make their health care decisions with full understanding of the possible approaches. ...read more

biography

Undergraduate degree: Cornell University

Medical and graduate school: University of Michigan

Oncology/Hematology fellowship: University of Chicago and National Institutes of Health

Faculty at University of Michigan, later chose to devote myself to community Oncology/Hematolgy
  • Hematology & Oncology

  • Medical Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Chicago

    Internship Hospital
  • National Institutes Of Health

    Fellowship Hospital, 2002
  • University Of Chicago Medical Center, Chicago, Illinois

    Fellowship Hospital, 1997
  • University Of Chicago Medical Center, Chicago, Illinois

    Residency Hospital, 1996
  • University Of Michigan Medical School

    Medical School, 1994
  • Cornell University Arts & Scences

    Undergraduate School, 1985
American Board of Medical Specialties®
American Board of Internal Medicine®
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Ascension St. John Newland Medical Associates, PC

Ascension St. John Newland Medical Associates, PC47601 Grand River Ave # 22 Novi, MI 48374
1

Affiliated Hospitals

  • Providence-Providence Park Hospital, Novi

    47601 Grand River Ave
    Novi, MI 48374
    Recipient of 17
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
  • Ascension Providence Hospital-Southfield Campus

    16001 W 9 Mile Rd
    Southfield, MI 48075
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality