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Dr. Susan Stevens, DO

Dr. Susan Stevens, DO

Family Medicine*
30+ years of experience

Dr. Susan Stevens, DO is a family medicine physician in Livonia, MI and has over 30 years of experience in the medical field. She graduated from MICHIGAN STATE University in 1990. She is affiliated with medical facilities such as Beaumont Hospital-Dearborn and Beaumont Hospital, Farmington Hills. She is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 19 reviews 2.7 Star Rating (19 reviews)

Practice

15160 Levan Rd Livonia, MI 48154
Telehealth available

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Dr. Stevens' Reviews

Likelihood to recommend Dr. Stevens

2.7
19 ratings, 9 with a written review
5 star
42%
42%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
53%
53%

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I'm sitting here reading the reviews I'm in aw of the people that have spoken there truth about Dr Stevens while she's a very good person I've never felt that she's a thorough Dr. I've been going to Dr Stevens for over 20 years and she's basically all I knew as a primary not knowing I could have better there is no ill feelings but I have to search for a better Dr that listens well and is through about my health I'm getting older and I need the best.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Chris Bouldes – Jan 17, 2023
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Does not listen nor does she care. Does not want to give referrals when needed. Be careful don’t stick around too long if you are not getting help or made to feel it’s in your head. Could be serious like what happened to me. She is not a very good doctor. Staff is rude.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 07, 2022
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I do not recommend this doctor. She was my doctor for years, but as an adult I discovered she is incompetent. I had a severe allergic reaction to medication that landed me in urgent care 2 times in one week. I had hives all over my body, and my hands swelled to the point I could barely make a fist. I had 4 different doctors/nurses in the urgent care tell me it was an allergic reaction and I should see an allergist. When I went to see her for a follow-up appt. she said "Hives are not an allergic reaction, you don't need an allergist" dismissing the advice of the other 4 doctors/nurses. When she was preparing me for an IUD, she measured my uterus to be the size of a toddler (I'm 27) and was not concerned. She simply said, "you have a small Uterus." After speaking to an OBGYN for a second opinion she suggested to investigate this because if that was the case I have a medical issue that needs addressed, and she could not believe this was dismissed. My Uterus is fine, she measured wrong.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 02, 2021
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Terrible Doctor! Does not listen to you and shows a lack of interest. Had very serious health issues made me feel it was in my head until I got another doctor and found out different had to have surgeries and took a long time to recover from damage she helped create by not treating me correctly!
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 04, 2020
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Dr. Stevens has been my doctor for several years. She is very knowledgeable, takes the times to answer my questions, and is very thorough. I never have to wait long in her office. Now that it is during the time of corona virus you wait in your car until it is your turn.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 30, 2020
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Worst doctor experience I have ever had may seem nice but she profiles you and you can tell the lack of interest in helping you. Told her over and over something was wrong took a few years of suffering to finally find out I had a serious health problem from a different Dr. All the time wasted with bad symptoms so upsetting. Unless you have a cold to go there.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Oct 12, 2017
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I've been going to Dr. Stevens for years...she is a wonderful, thoughtful, knowledgeable physician and a great people person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Royal Oak, MI – Mar 01, 2017
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Dr. Stevens is a great doctor and a very friendly person. Unfortunately her staff is rude, unhelpful and more concerned with money than patient care. I needed a referral for something I knew Dr. Stevens couldn't help me with, but the office staff insisted that I come in since I hadn't been there in a while. So they wanted to waste my money and my insurance company's money since they hadn't been able to Bill me for a while? Ridiculous. I was a patient for 25+ years until today.
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Anonymous in Livonia, MI – Jul 29, 2016
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The doctor and her staff are friendly, and she seems to care and listen to you for the 5 minutes she has. Unfortunately her staff repeatedly forgets to send in prescriptions, including imitrix for migraines and antibiotic for an infection. That's just dangerously incompetent. Waiting 2 hours to see a doctor for 5 minutes and not even getting your medicine? I've been going for years but have had enough.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Long wait times
18 others found this helpful
Helpful
Alex Woo in Livonia, MI – Jan 23, 2016
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About Me

biography

Dr. Susan Stevens, DO is a family medicine physician in Livonia, MI and has over 30 years of experience in the medical field. She graduated from MICHIGAN STATE University in 1990. She is affiliated with medical facilities such as Beaumont Hospital-Dearborn...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University

    Medical School, 1990
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office15160 Levan Rd Livonia, MI 48154
1
Office37650 Professional Center Dr Ste 1000A Livonia, MI 48154
2

Affiliated Hospitals

  • Trinity Health Livonia Hospital

    36475 5 Mile Rd
    Livonia, MI 48154
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Corewell Health William Beaumont University Hospital

    3601 W 13 Mile Rd
    Royal Oak, MI 48073
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Beaumont Hospital-Dearborn

    18101 Oakwood Blvd
    Dearborn, MI 48124
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
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